We flew into KC needing a rental car but experienced a little hiccup when my husband's wallet was…read morestolen on our way out here. Alex Conley was extremely helpful throughout the process of cancelling our Hertz reservation and rebooking (because the original was booked using a credit card and ID we no longer had ). We ended up rebooking a car for a day later than our first reservation and Alex was friendly, understanding and got us a car for the same price as before. Needless to say, he made our rental experience easy and seamless, amidst a lot of stress, which in turn meant we could enjoy our road trip honeymoon that much more!

APRIL 2026 - CLOSED LOCATION…read more Your reservation may send you to this address, but the location has been demolished, literally.

Reserved car two days ago, checked in yesterday with credit card and other info and everything was…read moreokay. Enterprise Olathe called me this morning two hours before pickup and said they had zero cars available, cannot transfer from another Enterprise location. Agent said they will look for another car and call me back. I just checked their website and it shows they cancelled my reservation and sent me an email about it. No email received as of five minutes later. Enterprise used to be reliable for me. C# 1685978388

Horrible experience! After years of being a loyal customer, I got stuck paying for hail damage on a…read moresilver car that was wet on the hood and trunk when they did the walk around. I provided proof that there was no hail damage in my zip code where the car was garaged-denied. Credit card company requested three estimates-denied. The estimate showed up and showed two quarter panels damaged that they said were hail damaged with no pictures-what?? Used to be a great company-failed at all levels! Dismissive at each level...Renters, beware! Do yourself a favor and find a company that values you and your business... it is no longer Enterprise!

Matt helped us out today. It was quick and easy and we were incredibly pleased with his customer…read moreservice. Very friendly, easy to speak with, and a general positive attitude. Quick and easy.

1102 north rogers rd Olathe location When my daughter went to pick up the rental car. They showed…read moreher the outside but would not allow her to look inside the car until after she signed for the car. She came home upset stating the car was filthy with sticky dried on liquid all over the console and crumbs dried into that and Crumbs all over the floors, smelling like old food. It was 15 minutes until closing. I called and spoke to a man there, he stated it was his fault the car was just dropped off and left filthy. He said she can make a trip all the way back and get a different one. I Told him it was 40 min there and 40 min back again and we did not have that kind of time. Asked if she could get some Kind of discount for this ridiculous mess. It's going to take an hour to clean plus the cost to clean it. We are not filthy people my car is 10 years old and spotless. He stated he can give her a discount. I asked how much he said 25% while on speaker for others to hear. I had wanted to record the conversation as I always do with these situations because there are so many liars. but so close to closing time I tried to be quick. Again I repeated she will get 25% off? He confirmed. He also said he is making notes on the account. This guy should have never been trusted. When she went to return the car, the rude lady said no way did anyone tell you this. I went inside to confirm what my daughter told her. The lady stated she will go check with someone in back and said only 25.00 off. What a crock of shit. These people are the biggest scammers ever do not use them they lie cheat and give you filthy cars as you can see all reviews are only 1 star, would be 0 if that was an option. this experience was unacceptable. Customers should not be given filthy vehicles or misled about compensation. Thanks to the crooks at the 1102 north Roger's rd Olathe KS Do NOT use this place!!

Picked up a rental car this morning. It was full of trash, dog hair covered the seats and trunk,…read morewindows were caked with dried dog slobber, and also had a rotten squishy apple in the trunk. I thought cleaning the car was standard before passing on to next customer. I didn't even think to take photos because I was so grossed out by the time I got home, I immediately started cleaning. Yikes.

I'm 50/50 with this place, a little sketchy and my car came with bird shit all over it but in least…read morethe most of the people working at enterprise were generally nice

This place sucks I bought a 2015 VW gti from them they said it had no faults but now I have spent…read moremore to keep it running then the car is worth this dealership is a joke and is basically a scam

Do not buy a car from here. They have a no return policy on garbage they sell. A close family…read moremember purchased a car from here cash. Drove 5 miles and engine light comes on. Owner and his rude son would return money. Now it will cost 650.00 dollars at a VW dealership to have it repaired. He has no idea the can of worms he opened. Please spread the word. This place sucks!!!!!!

Good car selection. Clean & on time. Guys in the shop were great, in & out in 5 minutes. Highly…read morerecommended!

I had a morning reservation with Avis. And this is what I was given as an upgrade. This is the Avis…read morein Olathe Kansas. I do not recommend this place at all. Spoke to the manager and he says that they do not have the ability to wash cars and suggested that I go to a car wash and wash the car myself after paying $500+ (very unprofessional). It is so unfortunate that I will be driving around in a car that looks like they have been driving around in a swamp. I wish I can give a negative star for this buffoonery!! This was soo disrespectful. Im thinking about switching to enterprise.

Sold us a car and within a month noticed a bad oil leak. Took it in and were told that there was a…read morecoolant leak too and the coolant was empty. I thought enterprise checked their cars before selling them, but apparently not. They're very helpful when getting your money, but once they have it, they could care less about the lemon they sold you. Extremely frustrating.

This place will screw you. The 2020 Nissan Altima we are buying is a lemon. Nothing but issues…read moreSigned papers Jan. 2nd, 2024 been in the shop 7 times in 9 months they don't wanna admit to or own up to it. Thanks for making our 1st car buying experience horrible, stressful an regretful. A bent valve in the canister is the hole issue that nobody seems to want to fix.

I really wanted to be able to leave a good review for this rental. However, as things progressed,…read moremore and more issues came up that could not be ignored. When I first set up the rental, we were supposed to get it from Lee summit and I got a phone call saying that I had to go to the Olathe location, which is a much farther drive for us. I was not excited about the extra long drive, but it is what it is. I had schedule to pick it up at noon but the Olathe location closes at noon so that would have been impossible to do so we showed up a little early. When we picked it up, we were surprised by a extra $300 deposit that we were not told or aware of ahead of time. The manager was the one that gave us the rental and offered to split up the payment so that we didn't have to pay out so much that day. He said that he would call me halfway through the trip to pay the other portion and it could be paid with just our debit card. It did not have to be the credit card on file. I never heard from him so I called the next day and when I did, I was told that that was incorrect, it had to be paid with the card that was on file. They could not take any card information over the phone. When I returned the van to the lee summit location, we were told it was going to be more than what we had been quoted originally, but they didn't know why. They told me I had to reach out to the Olathe location to find out what the extra charge was for. When I called them, they said it was because I picked it up earlier than I scheduled. So they charged me for another day. The guy that I talked to about it said that he would talk to his manager about what they could do about reimbursing me and he would call me back. A week later I still have not heard anything from them and when I try calling them, I'm waiting for over ten minutes for someone to even pick up the phone. Instead of hearing back from them, I received another charge for the toll roads that we drive through, which was warranted, but was charged to my card with no warning. On the top of all of that, there is such a thing as crosswind assist on the Sprinter van and that thing is, the most terrifying thing I have ever experienced. It is supposedly a safety feature that keeps you from drifting into the other lane when there's a high crosswind. How it prevents you from doing that is it locks the front and back tire while you're driving down the highway at 65 miles an hour. Nobody told us about this feature and we were blindsided by it, and it is extremely scary when you're driving and all of a sudden, your van just breaks out of no where on a highway. We will definitely not be using enterprise ever again in the future. If you choose to use them, please be aware and pay attention to your bill.

I dealt with Nathan K and Kevin K, and they were very helpful and professional. Anyone who…read moreknows me, knows that I am very particular about quality and service received, and these guys were very helpful when I ran into an issue, and helped everything to turn out great! I will definitely rent from them again next time I need to rent a truck!