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    Enterprise Rent-A-Car

    2.5 (61 reviews)
    Closed 7:30 am - 6:00 pm
    Updated a few days ago

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    4 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

    This issue was resolved. All around things turned out well with renting here. Agents were friendly on both check in and check out

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    1 year ago

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    Thank you for your positive review, J. Have a nice day. –Christopher

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    I have been using the Olathe Enterprise on Santa Fe for many years now, mainly when I take a vacation or go to visit family, just to save miles on my car.

    Mentioned in 3 reviews

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    Enterprise Truck Rental

    Enterprise Truck Rental

    3.0(2 reviews)
    0.6 mi

    I really wanted to be able to leave a good review for this rental. However, as things progressed,…read moremore and more issues came up that could not be ignored. When I first set up the rental, we were supposed to get it from Lee summit and I got a phone call saying that I had to go to the Olathe location, which is a much farther drive for us. I was not excited about the extra long drive, but it is what it is. I had schedule to pick it up at noon but the Olathe location closes at noon so that would have been impossible to do so we showed up a little early. When we picked it up, we were surprised by a extra $300 deposit that we were not told or aware of ahead of time. The manager was the one that gave us the rental and offered to split up the payment so that we didn't have to pay out so much that day. He said that he would call me halfway through the trip to pay the other portion and it could be paid with just our debit card. It did not have to be the credit card on file. I never heard from him so I called the next day and when I did, I was told that that was incorrect, it had to be paid with the card that was on file. They could not take any card information over the phone. When I returned the van to the lee summit location, we were told it was going to be more than what we had been quoted originally, but they didn't know why. They told me I had to reach out to the Olathe location to find out what the extra charge was for. When I called them, they said it was because I picked it up earlier than I scheduled. So they charged me for another day. The guy that I talked to about it said that he would talk to his manager about what they could do about reimbursing me and he would call me back. A week later I still have not heard anything from them and when I try calling them, I'm waiting for over ten minutes for someone to even pick up the phone. Instead of hearing back from them, I received another charge for the toll roads that we drive through, which was warranted, but was charged to my card with no warning. On the top of all of that, there is such a thing as crosswind assist on the Sprinter van and that thing is, the most terrifying thing I have ever experienced. It is supposedly a safety feature that keeps you from drifting into the other lane when there's a high crosswind. How it prevents you from doing that is it locks the front and back tire while you're driving down the highway at 65 miles an hour. Nobody told us about this feature and we were blindsided by it, and it is extremely scary when you're driving and all of a sudden, your van just breaks out of no where on a highway. We will definitely not be using enterprise ever again in the future. If you choose to use them, please be aware and pay attention to your bill.

    I dealt with Nathan K and Kevin K, and they were very helpful and professional. Anyone who…read moreknows me, knows that I am very particular about quality and service received, and these guys were very helpful when I ran into an issue, and helped everything to turn out great! I will definitely rent from them again next time I need to rent a truck!

    Enterprise Rent-A-Car - carrental - Updated May 2026

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