First time here! And it was a success! I did not realize they had a different method of hair…read moreremoval. They actually use a quality black wax that dries hard and thinly on the skin in quick seconds. Then it gets removed with a fast peel vs a rip like you would imagine with the cloth strips. And to make it 5-stars better....the pain level is lowwww....to me anyway. I have a pretty high pain tolerance and can do laser - now that can be painful in certain areas! But really it's not that bad! I was pleasantly surprised. The service was top notch with Larissa. She is professional and knows what she's doing. Great job! Great place to go to for a quicker hair removal fix!

European Wax Center Tempe Marketplace has become an absolute embarrassment. After more than 10…read moreyears as a loyal member, I'm done. I will not be renewing my membership because this location has completely fallen apart. The turnover is beyond ridiculous. Every single visit there's a different General Manager , a different front desk employee, and a different aesthetician. At some point you have to ask why. Are employees quitting because of poor leadership, or are they constantly being fired? Either way, it speaks volumes about how this center is being run. The current General Manager COURTNEY is, without question, the worst I've encountered. COURTNEY is arrogant, dismissive, and completely incapable of taking accountability or resolving even the simplest customer concerns. Instead of de-escalating situations, COURTNEY makes them worse. It's shocking that someone with such poor customer service and leadership skills is managing a business built on client relationships. This location has destroyed the reputation of a brand I was once happy to support. Corporate should take a serious look at what's happening here because this center is driving away long-term, loyal customers. I expect someone from corporate to contact me and explain how a location can decline this dramatically.

Loved this was studio!! I will be booking my next appointment soon! Celeste did an incredible job…read morewaxing my eyebrows.. not sure I can go to anyone else at this point. Plus the studio has a great playlist and girly ambience! Highly recommend if you're on the hunt for a new waxing place!

Celeste is amazing. Quick and professional. The salon itself is super cute and always smells and…read morelooks clean. Great pricing too.

I have been coming here for 5 years now. Jennifer has always been amazing, not just at her job but…read moreas a person. She takes the time to review the process and makes it as painless as possible. I get regular Brazilian, under arm and eyebrow waxes. Even when I have had to stop coming and start the wax process over, Jennifer was still willing to take the time needed to make me feel comfortable.She always takes the time to check in and make sure she is waxing the way I'd like to be waxed. Jennifer takes the time to get to know her clients as a person and not just a paycheck. She is always happy and caring. I've been to other studios big and small and have found that Waxing the City and Jennifer have always provided the best service and experience. You can tell that Jennifer knows what she is doing and genuinely cares about her clients and profession. If I could give more than 5 stars I absolutely would!

I went in for a few services and was overall fairly satisfied…read more Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better.

Amazing. Been going to waxing the city for years, no complaints, but this spot was available when I…read moreneeded and the reviews are great. It was the most painless, the quickest and cleanest wax I've ever had. Sarah is magical

A year later and I still love this place! Dani is so efficient with her waxes and I leave feeling…read moresilky smooth every single time. Practically painless and very thorough, I refuse to go anywhere else. Great staff, great service, lots of availability and the shop is super cute.

I will never go anywhere else to get waxed…read more I have nothing but good things to say about my experience here. The studio is clean, well kept, and has a modern sleek design. The staff is super kind and knowledgeable about the prices, packages, and products they sell/offer. I have had brazilian waxes at other spas, on my way to those appointments I always fear for the pain m. At Hello Sugar I saw Melia, and the way she waxed was one of the least painful Brazilians I have ever gotten. I am 37 weeks pregnant and have heard brazilians are more painful when pregnant... even still, the pain was probably a 1/5. Oh and if you park in the paid lot, they validate your parking so it's free!!!

Areli did an amazing job and was so friendly and made me feel so comfortable my entire visit!! I…read morevisited another Hello Sugar and wasn't entirely happy with my experience but I gave it another try at another location and I am so happy I did! It was quiet and clean in the front, Areli was calm and laid back while still being professional and respectful. I booked another appointment with her immediately!

This spot is in the tempe market place and you can just walk in! Which I loved. Sometimes trying to…read morefit an appt into a busy schedule is too much but anyway there were two ladies working and about 5 persons ahead of me. I waited maybe 10 mins, 15 the most. I told Serata I needed a clean up and leave my brows as thick as possible. She worked on the first brow and made sure I was involved in the shaping and how much more hair to remove. Which I appreciated. I will definitely return

I moved to Mesa recently and needed to find somewhere new to get my brows threaded ! and I stopped…read moreby this establishment 2 weeks ago and was very very impressed! It was a very busy day I had 5 people in front of me, and there was 1 woman working, I do wish she had someone with her, but she held it down beautifully, every person who walked in and out their brows were beautiful! mine specifically i've always had problems with people thinning my brows but kept the thickness and the shape! I was very happy! and she was personable as well :) she was working so hard, was fast and efficient and kept a positive attitude! thank you! These pictures were from a week after my brows were done and I love them!

I really wanted to have my eyebrows done here and I had high hopes for this place. I went out of my…read moreway and made an appointment and when I showed up at my time No one was there. I called but no one answered. I don't have a car so I was stuck in the sun until I ordered another ride to pick me up. I bet this place has really good services but if you want professionalism this place isn't it.

I have been going to Natasha for over 10 years and refuse to let anybody else touch my eyebrows…read moreanymore. She is a thorough artist whether it's eyebrows, facials or something else. She listens, provides warm, professional service and you leave with a nice, clean, fresh look.

Rose and Jennifer are the amazing! Both so friendly and polite. The environment is great here…read more Would definitely recommend this salon!

I was at the mall & stopped into 7 Days Spa & Nails at Tempe Marketplace after my usual spot…read moreghosted me--again. Two months, multiple calls, straight to voicemail. So, with a trip coming up and no time to search, I gave this place another shot for convenience. Everyone was friendly, and I was seated right away. I chose the $65 "7 Day Spa" pedicure--the second most expensive option, mostly for the 15-minute massage. The cheese grater (you know the one) went a little too hard and left me with a tiny cut--nothing dramatic, but not ideal. Then came the massage, and here's where things got... lopsided. My right foot got the full spa experience: deep massage, attention to detail, 10/10. But my left foot? A light calf rub, a toe wiggle, and then back to pampering the right one. I sat there confused, waiting for balance to be restored... but nope. That was it. The tech was kind, and if he'd shown both feet equal love (and maybe eased up on the grater), I might've become a regular. But for $65, I left with one happy foot, one sad foot, and a tiny scratch to remember it by. Still looking for my pedicure forever home.

Lisa is absolutely wonderful. Her sweet personality immediately puts you at ease and she is so…read morequick and professional that she is finished before you realize it. I have been elsewhere but once I found Lisa, I never looked back. Her suite is cute, bright and comfortable, and it is soooo clean. The price is more than competitive with other wax providers in the area. And, best of all, she always does a great job. I hear that she is still giving a discount to new customers. But I recommend Lisa even without the discount. Set up and appointment, you won't regret it.

Contemplating flying out to Albuquerque just to get a wax from Lisa. She is the best there ever is!!read more

I'm a first time client and I went to visit Alyssa H. For a sugaring session and I immediately felt…read moreso comfortable. She was professional, kind, explained what she was doing and gave me some information on her experience in background. The location was clean, well lit and decorated beautifully. Alyssa's schedule works nicely for me.... she's available in the evenings and on the weekends I will be back.!!

Booked a last minute wax about 2 hours before. Walked in was immediate greeted and walked back by…read moreAlyssa. She did an EXCELLENT job. By the time she was done and I looked at my underarms.. they were perfect. I usually always see a few hairs missed and I was literally "Searching". I really enjoyed chatting with her and she is yet another Great experience I have had at this wax place! Highly recommend her AND this business.