Ron and his brother Dave have well over 70 years combined experience installing and refinishing…read morehardwood floors. They are definitely from the old school of doing things, which is one of the reasons I decided to have Grateful Floors redo our hard woods, because they don't cut corners! They are also about one of the only floor refinishers, in our area, that don't push the water based coatings like every other contractor, and instead prefer to use the original Swedish floor finishing products since they are more durable and outlast anything else on the market today. However, they also will use water based coatings when requested. Swedish floor finishing is more time consuming, labor intensive, and requires a three day process to apply, but the results are absolutely worth it if you don't want to redo your hardwoods every five years or less. Anytime you have your floors refinished it's a major inconvenience, but Dave and Ron were very careful to properly prepare our home for the refinishing process, including masking off areas of the house for dust and informing us of each step of the process as well as what time they would show up for work etc. They were always prompt, and true to their work with a high degree of attention to detail. I would highly recommend Grateful Floors to anyone looking to have their floors refinished both for the finished product as well as their costs which was very reasonable as well.

Installed beautiful white oak floors in our 5,000 sq ft home…read more He did an excellent job and was a delight to work with.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

TLDR: Erik was very communicative and his team were great. Advice for homeowners below - do your…read moreresearch!!! We have a baby, and wanted to change the floors of a house we bought for durability and aesthetics before moving in. There were also a number of creaks in our floors, and we wanted to get them fixed. Erik's team was able to take off the carpet and existing pine hardwood, level the floor, and install the laminate we picked out. His team came at 8am every morning and they finished by evening when we came back. We did this before we moved into our new house, and we love the way our house looks and feels now. Erik (the owner) was the first to come do the consultation, he was quick, and to me he felt very trustworthy from the beginning. He was also communicative throughout the whole process - often on the over-detailed side. And among the other offers, his was reasonable in price (compared to others) and according to our quick timeline. That said, when you get work done you may come across hurdles and it's important you get alternate opinions. As first time homeowners, we assumed that getting flooring done is straightforward. Apparently it's not. We were warned that the initial quote may be affected by the state of our subfloors once they take out the existing flooring. We got an urgent call saying that there was a lot more unevenness in our floors than expected, and that they would have to pour self leveling throughout the entire house, which was a quote of 90 bags, at $150 each. We were told that was the only option, and were strongly encouraged to go this route to make our timeline. After getting evaluations from multiple other flooring experts, we got alternate advice for up to 12 bags of self leveling, max. Our home is only 10yrs old. 90 bags of self leveling is enough for an entire apartment building, and weighs over 2 tons. Apparently the only way to guarantee absolute evenness is if you just pour self leveling on the entire floor, and also easier for the workers. But we opted for the labor-intensive (but more cost effective) way of going through the whole house measuring each high point & low point, sanding down the high points, and only pouring in the patches at the low points. Needless to say, we rejected the proposed approach and Erik's team was able to handle the uneven subfloors with only 3 bags. Three. Unfortunately, this issue resulted in several days delay in the completion of our project, not to mention a lot of additional stress. We wish this hurdle had not happened. That said, we are proud to have not caved under urgency and stress - it would have cost us 13.5K! That said, after consulting quite a few flooring companies - I noticed that each will use different numbers for labor, materials, demo, etc. They also suggest different approaches like keeping quarter rounds on baseboards or ripping them off and attaching new ones. Adding transitions as an additional cost or not, etc etc. Get as many quotes as you can so you understand what is the average price you should expect to pay - they may charge differently, but at the end of the day they have to meet their numbers to pay their guys and still make a profit. Flooring costs more than I expected, and most of the quotes I got were 14-20K for 2 story house around 2000sq ft. (Bathrooms excluded). At the end of the day, we love our new floors. Erik was extremely communicative through the whole process. His team was hardworking, and finished the work before we had to leave on a trip. They were detailed for the part of the floor which met the fireplace, making sure it was flush against the uneven hearth tile. There are barely any squeaks left in the house. They came and resolved any concerns we had. They were flexible with movers coming as they were finishing the last day. All in all, although there was a hiccup in the process, we did have a very good experience with Erik and his team. And, I'm confident he will recommend the spot patching method for leveling the floor for future clients. Thank you for making our floors one of my favorite parts of the house now, Hardwood Plus!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

I hired Carpets by Chris to restrech my mom's bedroom carpet. The big 1-800 company from TV had…read moreinstalled it but wouldn't fix the issue without a large fee, and they refused to move any furniture. Fortunately, Carpets by Chris specializes in this type of repair and guarantees it for the life of the carpet. They also move furniture for a reasonable cost. Chris was very helpful and communicative, and my mom was super happy with the service and result.

Not only did Chris do an excellent job re-stretching our family room carpet awhile back, but he is…read morealso helpful. Recently, I reached out to him to see if he can dye a bleach spot on my carpet and clean the filtration lines (black marks along the edges of carpet). He told me he doesn't provide that service, but he readily referred someone to me - Mr. Color, who did a great job. So, thanks Chris!

We went and toured a variety of places, Flynn's had the best price and we're also very kind with…read moreour kids (had a little area to draw while we looked around). Tom coordinated the install(main floor and stairs) and when there was a slight hiccup (ran out of material for stairs), he called and let me know they would take care of it, upgrade the product and make sure we were 100% happy with it. When we do our bedrooms we will definitely call Tom and Flynn's again.

I've had the pleasure to shop at Flynn's over the past 20-ish years. I've always found them to have…read morethe best prices (I usually just got restatements) but their in-stock carpets are also great quality and price. This past week I had my house completely re-carpeted (with both in-stock and rems). The installer was amazing and did an excellent job with installation and clean up. I had the pleasure of dealing with Ben (the manager) and he got me just the carpet I needed. Very satisfied, long-term customer for sure!

Fantastic experience start to finish. Nathan was so helpful in the decision process, and checked in…read moreregularly without being pushy. The installation done by John and Mario looks (and feels) amazing and they stand by their installation guarantee and came out to resolve a minor issue quickly and professionally. This whole team is fantastic and we will absolutely use them again and refer to others in need of flooring. Update: Nearly 4 years later with little kids and kittens - and the carpet still looks great and new!

We own a rental house in Marysville, WA, and after our tenants moved out, we needed to replace the…read morecarpets quickly before new tenants moved in. The entire interior had just been freshly painted the day before carpet installation began. Unfortunately, I was really disappointed to see paint scratches on the walls, baseboards, and door frames from the carpet install. After checking the contract, I saw that Jay's Flooring states they aren't responsible for any damage in these areas. While the carpet itself was installed fine, I won't be hiring them again. That said, I should have read the contract more carefully.

Working with Dallas Watson was easy and painless. The initial quotes with Laura were smooth and…read moreinformative. Learning about the possible flooring solutions was really helpful. We had vinyl plank installed along with new carpet. For the installation, the carpet techs were fast. The old carpet was out, floor prepped and the new pad and carpet done in less than a day. (3 bedrooms and a hallway). The finished floor looks great. The LVP took a bit longer but required more prep, leveling and detailed fitting. The tech did a great job and the detail work looks excellent. Overall super happy with the finished product and the cost. I'd use Dallas again for any flooring needs we have. I would recommend them to friends and family.

Love working with Dallas Whatson flooring, fast to install my new kitchen floor and quality was top…read morenotch. I'll definitely use them again. Will recommend.

I really enjoyed working with Richard and his crew in getting this project completed. I initially…read morefound them through Floor & Decor (which is where I sourced my wood flooring) and we worked on this project in less than 2 weeks. Richard was professional, communicative, and very reasonable with what he could offer with pricing. I liked his crew, too. The guys were polite and professional and worked very fast. I am in love with my beautiful blonde wood floors and absolutely recommend them over competitors. I got 5-6 bids before going with TCB.

Lenny was very unprofessional and argumentive. You would think a business owner would know why one…read moreprice for a product is more if they have different descriptions. I guess it is to hard for him to ask questions.