I was lied to and ripped off, My Okna Bay Window started to leak. I was told by a salesman (Larry) from Okna who came to my house and saw photo's. Larry and Jason of "American Windows" who also does work with Okna both told me that this leak is the same exact problem as in many window of the same model but the owner of Okna will blame the installation, he always does and he did. My warranty was accepted but Okna (Voytek - Owner of Okna coerced me to pay $1000 in advance. I took him to court to get my money back. The next day, Voytek (Okna) filed a claim in court for the more then I paid for the original window, He lied in court. I paid $4500 for the 1st window, $1000 for a "free lifetime warranty" and now Okna is suing me for another $4800.00. There was no communication. If Okna had intentions to rip me off, It was never mentioned me having to pay "full price for another window". If I knew this, I would have just bought a window from a reputable Company. STAY AWAY FROM OKNA WINDOWS. It's a company that is dishonest, lies, no documentation sent. I was treated with no responses or requests from Okna. This was the worst unreliable, dishonest, expensive experience that is ongoing after 8 months. Okna has the wrong address listed on this site. Find a reputable window company that is honest and backs there products. Don't go through what they put me through. It's not over yet! read more