I can highly recommend this company. The owner's son came out to repair my mom's stackable washer &…read moredryer. He was wonderful. He speaks perfect English. He was kind, courteous, knowledgeable & hardworking.

I called to have a Sub-Zero freezer repaired and gave them over $3000 to "replace EVERYTHING" on…read morethe freezer side to ensure I "would have no further issues". Well ONE YEAR LATER the freezer STILL doesn't work. Despite me being incredibly patient, the tech was unable to fix it. Rather than return my money, they STOLE MY MONEY and left me with a non-working freezer, that I now have to pay someone else to come and fix. DO NOT HIRE THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF!

Very responsive when I called for a service visit in the morning and Lucas came out that afternoon…read more The technician was right on time in the time frame that he had given us and was able to diagnose and fix the issue rather quickly with the Samsung dishwasher. We would highly recommend this company. Thank you Lucas!

Lukas provides exceptional service. He arrived on time, same day, and quickly diagnosed the…read moreproblem. He is responsive, knowledgeable, efficient and skilled. Outstanding customer service is hard to find these days, but you can count on Lukas to exceed expectations.

The other day, technician # 70 ( I cannot remember his name) did a fabulous job in replacing my…read more Samsung Refridgerator filter. It felt like it was jammed in there and in two seconds he removed the old one and replaced it with a new one. He was pleasant, reliable, knowledgeable and friendly! I will never go anywhere else but Bill Smith Appliance, especially on Marco Island!

I couldn't say it anymore strongly... go somewhere else for appliances. I didn't pull up in a…read morePorsche but have plenty of money. I was completely ignored by everyone working there and believe me there were more than a few people around that weren't already busy with customers. I was finalizing plans for a full home remodel and needed appliances for my kitchen and utility room. They had an amazing selection of high end to ultra high end equipment. But nobody wanted to help me so I left. I ordered everything from Best Buy and Home Depot. Between them they sell the most appliances in the country. Best of all, they stock most of it too so delivery is really quick. You'll also get the best deals that way too. Just order at home. If your looking for a showroom of high end appliances that is willing to actually help everyone walking in the door try Ferguson.

we used " gulfcoast appliance today for the first time. they came to our home right on time …read more their technician derek was the most knowledgable and plesant that we have ever had in the 26 years living in naples. he knew exalty what to do to resolve our problems. if a company ever deserved 5 stars " gulfcoast is the winner. with our sincere thanks the sparks family naples florida.

Getting our dishwasher repaired was easy from start to finish! Mel took the time to explain the…read moreparts and process and had it fixed quickly. Great work!

We purchased a Miele built in dishwasher from Mullets a year ago. All went well as we were…read moreexperienced buyers. Earlier this year we sent a family member there who needed a built in microwave replacement. While the visit went well they never heard back from Mullets. Not a peep. Disappointing.

Bought a new GEProfile dryer that was defective upon delivery. Asked for it to be returned…read moreimmediately and driver wouldn't. After 3 different service diagnosis they will not return it. Sales person, manager or owner won't call back. We returned to store and got no satisfaction. If appliance is defective upon delivery don't expect any customer service. They literally want to rebuild a dryer in my home, replacing parts until they think it will work. Totally don't trust that we will have a good outcome. GE customer service told us that it was up to the store to make good on this dryer. it was completely out of their responsibility and can't make them pick the dryer up. Who would want to pay over $900.00 for a defective item and let the store try fixes till it is right?

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great