I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

I called tito he came out the same day fixed it for a reasonable price. I'm very happy.read more

The service was fantastic, had to order a part for refrigerator and kept me informed about…read moredelivery. After they repaired refrigerator, stove quilt working within a week. Came and fixed that the next day. I highly recommend this company

I called to have a Sub-Zero freezer repaired and gave them over $3000 to "replace EVERYTHING" on…read morethe freezer side to ensure I "would have no further issues". Well ONE YEAR LATER the freezer STILL doesn't work. Despite me being incredibly patient, the tech was unable to fix it. Rather than return my money, they STOLE MY MONEY and left me with a non-working freezer, that I now have to pay someone else to come and fix. DO NOT HIRE THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF!

I needed service on my 25 year old SUB ZERO Refrigerator/Freezer…read more Was I actually thrilled with their service. I called yesterday and Jesse showed up this morning. I was his second call. He did a thorough maintenance check and clean. Found a clog in the drain and fixed that. Noted that we had a kink? in the door gasket and said he'll go back and get the part. Will fix it without a 'service' charge but just the hourly charge. Actually I was thrilled. Rarely do I say that with service people. I give Jesse 5 stars.

Great service call from Jessie. Honestly advised that the replacement refrigerator door gasket…read morecould not be used to replace the manufacturer's now damaged part. He said there was no way to install the part because it can only be installed at the factory using foam adhesive pressed in. Otherwise, he cleaned the refrigerator and freezer drains which solved the two problems of excessive moisture and ice accumulation. Only negative is that when I made the appointment, the customer service representative advised buying the gasket from a third party, but then the technician and his supervisor said it could not be installed successfully. They should coordinate with the people making appointments on this issue. Not cheap, but quality work, which is more important.

Awesome service worker came out looked at my washing machine and was honest recommended I buy a new…read moreone bc of parts and labor very nice company and honest workers

Hans arrived at noon, 4 hours after I called him, because my fridge quit cooling. He knew exactly…read morewhat he was looking for. Showed me the defective thermostat switch which caused the evaporator coils to freeze. Ordered a new part. Arrived noon the next day to install the part. Very prompt. Very efficient. Very fair pricing. Very friendly. I wouldn't hesitate to call Hans again.

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

I was able to get an appointment quickly and Alex even got here early. My refrigerator ice maker…read morewas no longer making ice. Alex and his assistant determined what the problem was, gave me a written estimate and fixed the problem. They did a great job and for a very reasonable price.

Great company to work with. Their techs are top notch professionals. They got the job done. We…read moredidn't know our refrigerator was still under warranty--they did the research and worked out the details. All we paid was a reasonable service call fee. WONDERFUL WORK AND HIGHLY RECOMMEND!!

We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

Couldn't be happier. I found Don via the Yelp app and called him this morning. He answered and said…read morehe would be out today in about an hour. He was prompt and very nice to deal with. The original dryer switch problem was solved in a few minutes. Then he tested and found poor air flow. I told him that we wrote that off to it being an electric dryer because I had already power cleaned out all the lint from the venting in the wall when we got down here. Don guessed that the flapper might still be plugged and I told him that was on my list to borrow a ladder and finish the cleaning of the top. He got his ladder out and did it. Now there is draft. He then leveled the washer and checked inside the front when he noticed that the drum was off balance. (This was way beyond the original service call and we appreciated his thoroughness and extra effort.) We have a family owned business up North and we know when another contractor goes above expectations. He did. So, he's on our A list and you can be sure to get a fair shake from Don at Budget Appliance in Naples.

Requested service. Told me it may cost $300 to repair. It would cost me 3 to 4 thousand to…read morereplace the refrigerator. I stated that and he basically ended the conversation with "good luck". I said you are refusing to do the work. He did not hear that part as he hung up. He doesn't know this but you will know this. This is my second time trying to get service from Don's Budget Appliance. Both times he refused. One for a dish washer and one for a refrigerator. As he told me if you use him "good luck".

I highly recommend A1 vacuums. I purchased a vacuum there and it was actually too heavy for me to…read moremove. They actually took it back and offered me a lighter model. Very good business model business owner is friendly and accommodating. I wouldn't hesitate to recommend this place for any of your vacuum cleaning needs or repairs

The store is closed. Don't be fooled by the lights that are on. They have moved to Bonita Springs…read morebut they still offer the same below average service as they did at this location.