Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

We've relied on Jason for two repairs -- a washing machine and a microwave. He's knowledgeable,…read morereliable, affable, reasonable and fast. We couldn't be more pleased.

Service call was $150 which was double what others charged. They showed up and fixed problem same…read moreday they were called.

Think Enmanuel did a great job. We diagnosed washer problem over the phone and he brought the parts…read moreto repair in one call. He runs a low overhead repair operation and is the sole proprietor. I will use him again with out reservation.

Ray and his apprentice did excellent, quick and clean work repairing our dryer. Communication was…read moreexcellent! Would absolutely use them again and highly recommend!

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

Dispenser in dishwasher broke fixed n very good price tech was professional n knowledgeable would…read morerecommend

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

No one else wanted to work on my GE monogram. It's a pretty expensive fridge little bit old, but a…read morelot of money to replace.... They came out, had parts on hand and got it done within an hour

I'd like to thank Omar for coming out early and punctual to look at my wine fridge. He was…read morefriendly, knowledgeable and honest. Even though this wasn't a brand he was use to working on, he still came out to look at it and diagnose, where as other repair centres turned me away. I appreciate that. I will def be using O's for future repairs needed. Thanks again Omar.

From the owner: "Family owned and locally operated with 10+ years of experience. We service Fort Myers, Estero, and…read moreBonita Springs. We repair residential refrigerators, freezers, icemakers, ranges, ovens, cooktops, microwaves, dishwashers, disposals, washers, and dryers. We repair most brands."

I was told I needed a new ice maker and the quote for the part was 300 more than the actual cost…read morewhen I checked online. When I confronted the repair person he then miraculously found it for the price I found. He then installed it and it didn't produce ice. He returned days later and said it needed a sensor. After a week goes by, replaced that and still no ice. Another week goes by for a return visit to tell me he can't fix it. I asked to be reimbursed and was only given back the labor cost. So now I paid 200 for an icemaker that still doesn't work. Absolutely ridiculous and am very upset. Don't use this company.

From the owner: Appliance Repair SOS – Fast, Honest, Professional…read more We get it—when your fridge leaks or your dryer won’t start, you need help now. That’s why Appliance Repair SOS delivers same-day service, fair pricing, and expert repairs you can count on. Our certified techs are friendly, punctual, and experienced with all major brands like LG, Samsung, Whirlpool, Sub-Zero & more. We’re not just here to fix your appliance—we’re here to make it stress-free. Transparent quotes. Clean work. Reliable results. 5-star local service that shows up when others don’t. Serving Cape Coral to Marco Island – including Fort Myers, Bonita Springs, Estero, and Naples.

The repairman was knowledgeable and pleasant. However, the company charges $180 labor per hour to…read morerepair a washing machine and they require a deposit of 1/2 the bill before the job is completed.

From the owner: Ohm Appliance Repair specializes in a all types and brands of appliances…read moreExceptional customer service Transparent pricing with no hidden fees Committed to high-quality repairs A quick turnaround time for repairs