Customer services and mechanics are great but you need to deal with the store people to keep…read moreeverything straight. I like my new tires and hope they ware great and I think I got a good deal for the price!

They were quick to diagnose the problem, communicate my options, and then complete the requested…read moreservice. I'll gladly go back.

Need tires, shopped around, this place seemed to have reasonable rates. Called to schedule an…read moreappointment but was told their business was walk in preferred. I could make an appointment but they working on a week and a half lead-time. I got there as soon as they opened, was the second customer in line. Took about 90 minutes for tires mounted, balanced, and an alignment. Overall satisfied with the service. Price was comparable to other places, including dealerships. Friendly staff, too.

We had a flat tire on I70 on a road trip. This shop got me back on the road with safe, quality…read morereplacement tires within an hour! I very much appreciated their fast service.

Fast, friendly, and their prices were much lower than the competition. I needed to replace a tire…read moreon an older car that I didn't want to put a lot of money into. Called the usual suspects around town, ALL of whom said they didn't have the correct size in a used tire and tried to sell me a new tire for $70 and up. Nope. Googled 'used tires Newark, Ohio' and this business came up. I'd never heard of them but called. They had several used tires in that size, told me it would be $25-35 depending on the quality of the tire, and I didn't need an appointment. They also gave me directions to their location behind Wilson Garden Center. I showed up an hour and a half later. They were well-staffed with friendly people and had me out the door in ten minutes for $25, which included installation and a check of the other three tires. Locally owned, too. I'll go back.

early morning coffee in hand stressed over the tire…read morepressure psi you guys saved the day thank you so very much!!! stay warm!!!

This place will rip you off to no end.They sold me a set of tires.They told me were a hundred and…read moretwenty nine dollars apiece.After I paid eleven hundred and fifty dollars to this finance company, I changed bank accounts because they were still charging me to find out, they say, I still owe them three thousand dollars.They are now in collections.I will never pay them.Please do not take anything here.These guys are career criminals, thieves.I wouldn't even give them a star, but you have to

Fast, convenient, reasonable prices. They do not charge for what you don't need. Friendly too…read more Highly recommend!

Rick and crew are fantastic, they are sincere and priced right within the competition in the areas.read more

Went in for an oil change and they were super friendly and reasonably priced ! Will use them againread more

Fire Dave, receptionist. Rude, lies, gave me back my keys…read moreafter 1 and half hour wait. Was quoted 1 hour total. Told me to leave when I asked for manager.

Last summer I had my air conditioning fixed at the Gahanna location while I lived in Columbus. In…read morethe meantime, I moved 90 miles away to Southeastern Ohio. The work they did had a 12 month guarantee, so I was still, and still am, within the warranty period. I contacted them a week ago and told them I have no air-conditioning in my car. They looked me up and said sure enough you are still under warranty, unfortunately you will have to go to the closest location to you..now that you've moved. They will do an inspection and then take care of it. The location closest to me is now an hour and 15 minute drive in Heath, Ohio. I contacted them and made the appointment and was there at 8:30 in the morning yesterday. I sat there for 4 1/2 hours waiting for them to tell me what was wrong and what they needed to do. I asked a couple times what the holdup was, and I was told they were trying to find a part. I said you haven't even told me what's wrong, so why am I waiting this long? I was dealing with a service adjuster named Nicole who was extremely curt and rude. Mind you, I spent $1600 to have my air-conditioning fixed last summer, and this facility comes back and tells me they will not cover it under warranty and now I need to pay almost $2000 to have my air-conditioning fixed again ($1915.16 to be exact). They told me The Gahanna location did not run die in the lines and there is a leak in one of the lines that cools the back half of my Ford Explorer. They even turned the screen around to show me what they found, and what needs done, and highlighted in red the screen said "prior store did not run die to check lines". I said if Gahanna messed up, then it should surely be under warranty. I asked her if I could take a picture of that screen so I had proof and she jerked the screen around and said absolutely not. I told them this was supposed to be under warranty, I'm not paying $2000 to have my air conditioning fixed, when I already paid $1600. And my roundtrip will be 2 1/2 hours. She said we will put the freon in for free but it's still going to be $1900. I'm super upset, that's a shady way to do business. I have contacted their corporate offices. This should be covered. Oh yeah, on top of all of that I never spoke to a supervisor, I never spoke to a manager. I was only able to deal with this Nicole (who should NOT be in customer service). She tried to explain to me that an air-conditioning system is like a heart, and when one of the veins is cut, you lose all the blood. I wanted to say, I'm not a freaking idiot. I know exactly what an air conditioning unit does and how it works. I expect someone from Firestone to contact me and I want my vehicle fixed.

Very impressed with this place! They are the most honest mechanics I've ever seen. Went in for…read morenoise coming from brakes. After they checked all 4 brakes, they told me that my brakes were good and didn't need changed. I had them alignment my wheels, that was my only charge! Honesty goes along way with me! I will be back.

One of the longest running auto repair shops in town. They do great work and take pride in making…read moresure they properly repair your vehicle. The owner takes it very serious and his pricing is a true value. Plus you can trust them 100 percent and don't have to worry if just trying to sell you a service or a repair. They have family generations that take their vehicles there to get repaired or looked at. Great place

Very dishonest, do not trust them, they charge you for what they even though they are unable to do…read morethe work

I went in for my front brakes in which they fixed well and they also checked other things out to…read morelet me know what was good and what would need attention in the future. They were very nice and respectful. I recommend to all.

Always polite and respectful . Use the service often for check ups. I wish they did more involved…read moreauto work , I love going to them !

Got great service and was thoroughly impressed by a mostly female crew! Friendly and professional…read moreservice. I will definitely come back.