This the an horrible dishonest moving company! I tried to pay the company via Zelle and I got a notification from my bank, letting me know that they needed to review it before releasing the payment. The gentleman looked at me and said ma'am we can't take any of your items off the truck until we get a payment so I then cash app the payment and sent a tip to all of the workers. The gentleman assured me that if both payments went through and they received the Zelle payment they would immediately refunded that was October 30, 2023. It is now January 4. They lied to me numerous times telling me that they keep trying to send it back and somethings wrong called my bank. There's definitely not anything wrong, they started ignoring my messages on instagram! The last ones have yet to be opened! I was able to get a phone number, the gentleman let me know that they would bring me a money order the day that I contacted them and will call me back by noon to give me an update and that only did they not come and bring me a money order they never answered the phone again. I left a messages on the business telephone number I even contacted the owner personally since he used to date my niece! don't be fooled by all these five star reviews. I had a gash in my 1930s home doorway. The bottom of my mattress is completely ripped and a big chunk of a table from the 1950s marble top was also chipped. I paid $773.90 plus an additional $773.90 plus a $100 tip! I found out yesterday that I am able to file a police report so I will be doing that over the next couple of days. This is theft! Might be my fault since I thought it's a business I own a business of course the business owners not gonna lie to you and they're gonna make sure that their customers happy but that doesn't seem to be the case with all small businesses be aware and hire anyone else in the area besides these people! read more

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Movers arrived 45 mins late. They actually arrived about 10 mins late then drove away as my husband was trying to flag them down. They claimed to be looking for a woman since my name was on the work order. Neither of them made an attempt to stop the truck or to come to the door of the apartment. After making some telephone calls we were able to get them back. Our move was 7 miles from our apt to our new location. They took about 40 mins to get from point a to point b and claimed that the gps got them lost. Considering the amount of damage that we have found, we believe it is more likely that they did not secure the load before moving the truck and had to take a detour to straighten up before getting to our new location. We expect minor dings during a move, and if that was all there was I would not be rating them poorly. We did a cross country move to Columbus 18 months ago and these movers did more damage in 7 miles then we had moving 18000 miles! I would definitely not recommend this company!! read more

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Watch out! This company likes to upcharge you for services without your permission, then expects payment by the end of the day and threatens you with late fees. Ohio Movers and Packers was referred to us by our Home Stager and given her credentials we didn't think that our experience would be a nightmare! We received a rather high quote for deep cleaning our home in preparation for selling our home but accepted it because we were in a time crunch. However, they didn't show up for their first appointment and blamed us even though they sent out an appointment confirmation with instructions on changing appointment times. However, they did reschedule for the next day once we got our stager involved. They did a nice job cleaning, but didn't clean the refrigerator with was listed on the quote. In addition, they added baseboard cleaning throughout the house, but we were already paying for a deep clean. However, they claimed that it was not part of the original job quote but they didn't ask nor receive permission to increase the scope of the work. When I inquired about it, the response was- I will not do a poor job cleaning and the bill is due by midnight or you will incur late fees. I find the practice of providing a quote and then increasing the fee without communication and/or permission to be fraudulent in nature and very unethical. This is NOT a company I would do business with again. read more

Major damage to walls. Many attempts to contact to notify them about damage to walls. Paid to have beds put together. Did not put beds together. Would NOT hire again. read more

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This company is a total FRAUD. Please be careful. They took payment for the same work, one from me and from my brother for the same work. When we called them, they said they'll refund one but since then they've blocked our numbers and aren't responding to our emails. We disputed in the bank but they're showing the receipt of the same transaction and getting away. We also tried to go to the addresses given on Google (4660 Kenny Rd, Columbus, OH 43220) as well as on the website (6500 emerald pkwy ste 100 Dublin) BUT both addresses are fake and of some different companies. It's ridiculous how a company can get away by doing such fraud. Next step is a police complaint. I hope their business shuts down so nobody else is cheated again! read more

I didn't use them, but my sister did. What a disaster. This company needs to book appointments more efficiently. She had a 1 bedroom apt to move. There were stairs, which she let them know about and she booked FIVE hours to be sure they didn't have to rush. 2 men came for the job. They worked but couldn't finish everything. My 53 year old sister with a bad back and blood clots had to act as the 3rd man on their crew. She carried and unloaded boxes for hours. They were running out of time so they didn't even load everything on the truck! She had to make dozens of trips in her car to collect the remaining things. She had a new sofa still in the box that had been delivered to her leasing office in a building they had to drive by on the premises and they absolutely refused to stop and get it unless she paid an extra $200! On top of the base of $900 for a local 1 bedroom apt move! She had to pay someone else to eventually get it and it's still not assembled. None of her furniture is assembled because they kept telling her they had no time and she'd be charged for overtime! At the new home they brought only a mattress upstairs and left her to fend for herself with everything else. On top of that, a cabinet they taped shut absolutely was ruined when she tried to remove it. She politely emailed them even after giving the guys a good tip and asked for a partial refund. She has had no response. So I'll be lighting them up on every internet site I can on her behalf. My entire family is in the service industry and have quite a network. Believe me, we will tell everyone to avoid this company like the plague. That's NOT how you treat a client. She may be too nice to do this but I am not. They should be beyond ashamed to take advantage of her. Negative stars is my rating for this disgrace to the moving industry. read more

Do NOT use this company ever. It was a nightmare and my families worse experience with a company, still with no resolve. Very unprofessional movers showed up and due to the amount of damage within the first hour needed to fire one mover (not allow him in home). Multiple areas of DAMAGED walls and floors in a brand new home from this employee. They asked to be paid upfront and added a 20% tip for themselves that my father unknowingly paid and thankfully could cancel the tip later. Since there was only one mover my father needed to help him move items in... That was why we hired movers. I asked to be contacted by the manager for a partial refund since we still paid fully price for 1/2 the work and no one has contacted me. Horrible business ethics and no attempt to make things right. read more