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    Ohana

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    1 year ago

    An excellent coffee in an extremely cute cafe. Plenty of sweet toys/entertainment for kids. Great vibes, very friendly owner.

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    Starbucks - Iced Pumpkin Cream Shaken Espresso

    Starbucks

    2.9(41 reviews)
    0.5 mi
    $$

    This is our local Starbucks and we go here often to get our coffee fix. In a sea of Dunkin Donuts,…read moreit's nice to be able to go to a Starbucks and get exactly what you ordered. No frills, no crazy pricing, and no attitudes. Everytime we've come here, our drinks have been consistent and exactly what we ordered. I'm also surprised by the amount of negative reviews regarding customer service as we've always had the friendliest baristas in the drive thru and in store.

    We stopped in Saturday morning, August 29, around 8:30-9:00 a.m. and ordered two coffees and two…read moreplain bagels with cream cheese. I paid with a gift card and believed I heard the barista say there was $10 remaining on the card. When I asked about it, she responded rather rudely and said she had told me I had a $10 balance to pay. My husband paid the remaining amount by credit card. After waiting for our order, we received only one bagel. When we questioned this, the barista insisted, that we had ordered only one. Since it was early and I thought I may have misunderstood the gift card situation as well, I assumed I had made a mistake and we ordered another bagel. Then my son noticed that the bag was marked "Order 1 of 2," confirming that there were two items/bags associated with our order. My husband went back inside to explain that we had originally ordered and paid for two bagels, but had only received one, and that we had then been charged for an additional bagel. Unfortunately, we did not have the receipt, but we were very clear about what we had ordered. My husband has since checked his credit card statement and discovered that instead of being credited for the issue, he was charged again--leaving us charged for four bagels when we ordered two. The combination of the rude interaction, the missing item, and ultimately being charged for twice the number of bagels we ordered was disappointing. We would appreciate this being reviewed and corrected.

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    Ohana - coffee - Updated September 2026

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