We had such a great session with this trainer. In just one hour she gave us so many useful,…read moreeasy-to-follow tools and even sent notes after so we wouldn't forget anything. Our dog is reactive, and we were honestly shocked at how quickly her techniques started working. She explained things in a way that actually made sense, focused on helping our dog feel safe, and even stayed longer to help us practice around other dogs. We left feeling way more confident and hopeful. Highly recommend her if you have a sensitive or reactive pup. Also, Heidi is incredibly funny, so it was a great time!

Heidi did an excellent job with our pup, and was able to come over and do a private lesson quickly…read more We feel much more confident after just an hour session. She knew just how to teach not only the puppy, but the humans as well. We are excited to join her puppy manners class next month too!

Our Dog, Cooper, was afraid of his shadow. Unfortunately, his fear limited our ability to take him…read moreplaces or allow him to be unsupervised with other people. His fear made people fearful of him. We checked him in for a 3 week train/board with Moc 9 and he is a different dog. Adam and Uriah worked some kind of magic and it is noticeable to our family and friends. The best part is Cooper can go places with us and one click of my tongue and he comfortably walks beside me ignoring other dogs(no growls) and the bunnies(no jerk of the leash)! Thanks Guys!

So this review is solely based on my experience prior to trying to get my dog trained here. When…read moreyou call no one's available to talk to you, which isn't an issue. They texted me when they were available. They booked a consultation with me not one time did any person mention a consultation fee. Which is not an issue some places charge a consultation fee some do not. The issue lies where they texted me at 6 o'clock in the morning the day of my consultation request requesting a payment from me and waking me up. I asked them if we could speak later than after I got another request for a payment. So I asked why are you sending me a payment link he says if you want to keep the consultation you have to pay for it I was like why would you not tell me that when I called to book the appointment to speak to you or when you were texting me. He laughed at me then tells me that it's posted all over their website. I wasn't referred via their website. So I let him know it doesn't matter you did not at any point in time mentioning a consultation fee then you think it's appropriate to wake me up at six something in the morning to ask me for a payment the day of the consultation. It was very unprofessional very rude and then when I told him that it was unprofessional that I would like to cancel the appointment they then laugh at me. And tell me that I'm being hostile. It's not being hostile not wanting to be woken up at 6 o'clock in the morning. It's not hostile saying that if there is a consultation fee, the client should be made aware of the fee prior to booking the consultation not 6 o'clock in the morning of. It makes you feel like the only thing these people care about is the money that they're not really trying to give anyone a good experience that they're not trying to make sure that when people come to this company, they experience a professional situation. I wouldn't book with somebody who treats their clients like this. Also for future reference when you guys read the review. You should mention to somebody when you're on the phone with them or even when you're texting them that there's a consultation fee when you're scheduling and how much it's for. Not just send them a payment link request requesting a random payment.

I have used behavior vets services for both of our rescue dogs. The docs are experts in medication…read moreprescribing and found a good combination for both dogs. Eric G is the best trainer I have ever worked with. He is a masterclass in communication with both people and dogs. He helped both my dog and I in ways multiple other trainers were unable to. I highly recommend the team here, especially Eric for any dog behavior concerns.

Eric Gillaspy is simply the best, and his classes make training fun…read more My doodle is usually trying way to hard, to please me; while I am confusing her. Now, we enjoy each other and understand each other , most of the time. Eric G.'s, "all about town," class freshened-up our relationship and our people skills, after being indoors for months.

We had an excellent experience with Quinn and her board-and-train program for our dogs, Nash and…read moreParker. They completed a two‑week boarding school followed by five follow‑up sessions, and the results have been fantastic. Quinn was professional, knowledgeable, and truly invested in our dogs' success. She did a great job not only training Nash and Parker, but also teaching us how to maintain and build on what they learned once they came home. The follow‑up sessions were incredibly helpful and showed how much she cares about long‑term results, not just quick fixes. We saw noticeable improvements in behavior, responsiveness, and overall confidence in both dogs. It's clear Quinn is passionate about what she does, and we felt comfortable knowing our dogs were in great hands. I would highly recommend Quinn to anyone looking for a skilled and dedicated dog trainer

We can't say enough good things about our experience with Pavlov Dog Training -- and especially…read moreQuinn. She brings such a calm, knowledgeable, and thoughtful approach to training, and it's clear how much she genuinely cares about the dogs she works with. We saw real progress with our dog, Kendrick, in a relatively short amount of time. What truly set this experience apart, though, was how Quinn handled a scary and unexpected situation. During Kendrick's initial board-and-train, he had a seizure. Quinn stepped in immediately, took great care of him, and kept us informed while we rushed home. Knowing he was with someone so attentive and compassionate made an incredibly stressful moment much easier. On top of that, Pavlov honored the remaining portion of his training, and Quinn welcomed him back once he was ready to complete the program. That level of flexibility and integrity speaks volumes. We're so grateful for Quinn -- not just for the training, but for the trust and care she showed when it mattered most. Highly recommend.

When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

Oh my gosh. Adrienne Green with Bark Busters is an incredible dog trainer who teaches you to be a…read moredog pack leader and speak dog so your pup can quickly learn what you want him to do My husband and I have had dogs all our lives. Everything from Pomeranians to Labrador and Golden Retrievers and every breed, temperament and personality in between. It's easy to find trainers but it can be really hard to find a GOOD trainer! Over the years, we've spent thousands on dog behavior veterinarians, breed specific trainers, and your basic pet store group classes. All of these can work for some dogs, but not all. We lost our two black Labrador brothers this past summer to age related health problems. We were completely devestated. We didn't know if we could do it again until Jack decided for us. Jack is a male Bichon mix rescue, but who rescued who? Jack rescued us - literally ! When we got Jack home we wanted to start out on the right foot immediately. We used two online trainings - waste of money and time. We asked, searched and found several self-proclaimed and "guaranteed results" trainers. You had a time limited training. From past training experiences, if your dog didn't learn everything in that timeframe you were left feeling frustrated and confused as to what to do next. Then we found Adrienne at Bark Busters. They aren't inexpensive, but when we found out they would be partners for the life of our dog, we were hooked. In over 40 years of our dogs and training, Adrienne is the ONLY trainer who actually knows what she's doing. Jack began training as a timid puppy who then developed into a defiant teenager with an attitude. Adrienne has given us the tools and behavioral changes we needed to make to consistently provide Jack with age appropriate expectations. We now understand how to think like a dog and speak "dog". Jack is becoming calm and confident that we are the leaders and he can enjoy being a puppy. Thank you Adrienne!

Impressed with how quickly they resolved my issue with their business practice. I can't speak to…read moretheir training but happy that they followed up to refund my deposit.

We brought our cat in and the vet was old school easy to work with. She let us know what she…read moresuggested and also other alternatives. We took an alternative and it worked out great. We were not pressured into something that didn't feel right for our cat. 10/10 will be back.

I can't believe after all these years I still have not left a review for Franktown animal clinic…read more The service here is 2nd to none. They are absolutely amazing. Every single doctor we've used has been perfect. All of our dogs have come here throughout the years and they're taking such great care of them Dr. Akers, Hinton and the others are absolutely amazing. I can't recommend them them enough thank you, Franktown Animal Clinic for everything you've done for us over the years.

We had our dog in training here and it has been working out well. It's a typical PetSmart. They…read morehad some holiday items on sale and tons of holiday dog toys.

Decided to get some mature cat dry food to add to his cats's meals. So many choices to select from…read more I read the nutrition labels and felt through the packaging for the size of the pellets. One of his cats does not have all her teeth anymore so we wanted to be sure that she could eat the food as well. They have a selection of broth to put over the food for more flavor. And a variety of wet food as well. I like looking at the different animals in the store. Cute hamsters and Guinea pigs. Colorful birds and cool reptiles. And the adoption center is my favorite as there are too many displaced animals out there. The associate was friendly and quickly checked us out. Lots of parking so our visits here are always convenient.

Ethan Bonen is the new "dog whisperer. " I can't say enough about how great he was with my troubled…read morepuppy. He was very patient and knowledgeable, problem-solving issues stemming from impulse control (ie. chasing rabbits) to furniture biting. Our sessions were interactive with good feedback and information including detailed explanations on the reasons behind different dog behaviors and reactions. Ethan was also extremely responsive and flexible with scheduling, and took the time to send pictures/videos of recommendations mentioned during our sessions. My dog loves Ethan and I'm certain yours will too!

We went to the puppy play socialization class. Our pup was a little nervous in the parking lot…read moreseeing some of the other dogs but did great in the class. Eske was great working with the pups and helped us out a lot at the different stations, showed us different ways to get our pup to try out the new stuff around him. We will be back for sure. Thanks guys