I saw Dr. Diana Tran-Kim as my OB for my first pregnancy, and more or less, did not think this was a good clinic.
Pros:
Why you'd want to go? If you plan to have a c-section exclusively and get aesthetic treatments after.
Cons:
After going several times, I realized this office can be disengenuous, and felt like they wanted your money more than the care. The care provided felt fake. You can tell by how bougie they look. They promote a lot of superficial services like body sculpting after pregnancy, vitamin shots, etc. You get charged for everything. And the front office doesn't always let you know this until you get sent a bill in the mail. They also would do everything they can to keep you in office, including trying to get you to schedule exclusively with their ultrasound technician, who is only there on Tuesdays. For my last ultrasound, instead of being flexible and scheduling me earlier or recommending another place for imaging, the front desk made me wait 2 weeks out for the next available appointment. By then, the tech said my baby was breech. I'm new to babies and didn't realize what that meant. I thought it meant there was time to flip him and that they would talk to me about ways to unbreech him. They otherwise just told me he was breech and did not elaborate. They also scheduled me with the nurse practitioner who also had trainees look at me without talking to me first. You can only ask so many questions. NP didn't mention anything about what a breech baby meant. Fast forward two weeks at 38 weeks. I see the doctor and she says, baby is breech and almost immediately wants to schedule a c-section. Like, whoa, I researched online and some articles say the doctor typically tells you these things starting week 30 give or take. But they went straight to the c-section. Honestly, I'm upset this was brought up so late into the pregnancy, as it could have given me more preparation time... Even mentally would have liked to have been prepared. Here, I only had two weeks to figure it out, and did not even know you had to do it before week 39..! I wasn't going to jeopardize the health of my baby and the surmounting stress of delivering so we went ahead with the scheduled C-section. But they don't care about what your outcomes are, they only care about the money. And it's really obviously that a big surgically procedure is going to pay them out way more than a natural delivery. The doctor did everything she could to convince me how good the surgery was going to be. I told her my concerns, and my biggest was the recovery that is needed with any surgery takes time. It really felt like my concerns were brushed under the rug.
Also, if I wanted her to answer questions, I needed to take my partner with me, otherwise, the doctor rushed me out the door.
Their office also sucks at communication. I should have taken the first red flag when I was billed for gender testing, but they chose an out-of-network lab. Not only that, they didn't tell me it was out of network. I still had to pay. And the biggest issue came when they filled out the pfml paperwork and for my work, and I had my pfml time reduced despite having a c-section. Knowing they will probably just charge me again, I didn't bother, and made sure that my time in their office after delivery was done.
Months later, I'm still billed, for the hospital procedure, and other than the surgery, doctor literally only looked at me for like 5 minutes and I'm being billed, $1000+. On top of that, they upsold a silicone strip that's literally only 6 inches, and it's $80; newsflash, me: it's a fraction of the price online. RIP.
I ended up calling their office one last time to close any outstanding bills, and I really wanted to laugh in their face when the admin said if I don't I wouldn't be able to come back. LOL! The assumption that I cared enough to do that. I just care about my credit score. I'm not coming back ever.
Overall, I don't recommend this office for lack of sincere service, and very bad communication. For something so big like a pregnancy, I'm really disappointed and I really want to kick myself for screening this office better, and went somewhere else. This office just happened to be in the right area and the hospital that I wanted, but could have just chosen just about anybody else. read more