Stayed here May 6th. Off season still. Pool was.closed Hot tub was open. Big long shape hot tub. Seating outside Cornhole Continental breakfast Rooms were nice. Average Big Bed a plus! Wasnt.crazy about shower head position. read more

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Loved the room with the fireplace and jacuzzi The bed was super comfortable The jacuzzi should be replaced and updated acouple of jets weren't working The fire place was electric Didn't throw out any heat but looked nice Gas fire place would be nice We were there off season so didn't get to enjoy the pool read more

Just stayed here. Had an enjoyable stay. So professional. Rooms were super nice. Comfortable beds and a large room. They had even bigger rooms which I could have lived in. Fireplace, jacuzzi , large sitting area. Highly recommend this hotel and hope to return soon . The pool and hot tub were great additions to this property also. Which it makes nice also you can bring your dog if you choose to. Will stay here again read more

We stayed in a suite. Which had a living room sitting area, kitchen table, large refrigerator, sink, microwave, minimal dishes. The bedroom was spacious with its own TV. In the lobby, Isabell was very helpful and provided us with information on where to go during our 7 day stay. The heating and air conditioning was silent so we could here the sounds of rain. Close to shops and restaurants. We would stay here again. read more

Actually, there were many problems with our stay. We did not report any at the time as the girl in the office was very nice but alone and not only were none of the issues her fault, but clearly there was nothing she could have done to correct anything. She did say that there was a phone number on our door for after-hours assistance but there was no number in our door or in the room anywhere. Judging by many poor reviews I have now read by previous guests it seems unlikely that these issues would have been taken care of anyway as most haven't been in prior complaints going back a long time. The first issue was finding thick, caked dirt and dust on the lamps in the room, the outlets and worst of all on the front of the A/C unit. Although we weren't going to be using A/C in January it's still an unacceptable amount of dust to see in a room. Secondly, and the worst of the housekeeping issues was found the next morning of our stay - BLOOD all over the mattress cover and down the side of the dust ruffle right near the head of the bed. BEYOND unacceptable. Pictures of all the above are below. Next issue is after the first 10-15 minutes in the room, the WiFi never worked again the entire stay. Also the TV cut out constantly on every channel showing a "tuning failure" error. Unable to get through any show for more than a few minutes without this constant disruption. Again, pictures below showing this. Still more issues - we chose to pay more for this "suite" specifically for the advertised fireplace. There is no fireplace in that room, there is a decorative light designed to look like fireplace but with no actual flames or heat. Very deceptive. Lastly, according to your website we were charged a resort fee. This is supposed to cover use of the pool, outdoor hot tub, fitness center, lawns, outdoor seating, live entertainment in the on-site pub (there is no pub!) and parking. The very next paragraph starts with the words "parking is included with your stay". HOW is it possible to charge a guest for something that you also say is included? With the exception of the fitness center which we never saw or were told about, we had access to NONE of the other things. read more

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This is a very basic motel. The rooms were generally clean but musty and small rooms with few amenities. It's in a good location. Unfriendly and clueless front desk staff. I would not stay here again. read more

Terrible experience. Arrived in the evening to check into my room. Upon reserving I had specified thatI needed an airy, clean, non-mildewed room and that I have a support dog. Hotel had that information prior to my visit. Despite the availability of upper rooms with windows and/or balcony, I was given a moldy, awful, airless room. Rather than accommodate a weary traveler, the staff would not budge. Finally they offered me a healthier room at a heftier cost. I asked for and received a refund. Fortunately, I found a much better suite at Ogunquit Tides and thoroughly enjoyed the visit. I would not recommend Ogunquit Hotel and Suites to anyone. read more

We stayed overnight NYE at the Ogunquit Resort Motel. The price was right, and we had an overall enjoyable stay. The room was super clean and relatively modern and well kept. Check in and out was smooth as pie and the place offered free Wi-Fi which actually worked. They also offered continental breakfast which we did not investigate. I would return here the next time I plan to stay in town. read more

Ogunquit Hotel & Suites - Room #105 - Hotels Near Me - Ogunquit, Maine

Stayed for 2 nights it was a really nice big room with a small balcony overlooking the pool. The hotel was very quiet & very clean. Nice big pool and hot tub. If I had to complain about anything would be when we checked in the lady was chewing tobacco and spitting in a cup which I thought was pretty unprofessional and gross. But other than that it was great and near everything I would stay here again . read more

Very friendly and helpful staff. Nice grounds. Room was clean but not worth spending all the extra money. We picked the jacuzzi room with fireplace. For $169, I'd say it was over priced. Not enough towels, the tv small and hard to see at night. The lighting in the room horrible. The toilet kept flushing itself all night and the fluorescent light was flickering. Needed a new ballast. Room was quiet though and this place was packed full. Continental breakfast is high fat, high sugar, high carbs with a tiny apple option. No eggs or bacon. All breads. That was a huge disappointment. read more

Ogunquit Hotel & Suites - Hotels Near Me - Ogunquit, Maine

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Actual poop was involved. We arrived and our room didn't appear to be clean all the way. The coffee supplies weren't all the way replaced, the toiletries were mismatched or not replaced, the AC was blaring but the window was wide open. But most importantly there was either dog or child feces in the room under the window, under the table. It was reported. It was cleaned up by me, and then all the offered was 35 dollars off. read more

My wife and I stayed here as a weekend getaway for ourselves. We originally booked New Years Eve night and was offered an amazing rate! Due to the weather we weren't able to get there. They switched my reservation for only $5 to stay that Saturday. I checked us in with Patrick. He was very polite, professional and funny. We got to our amazing suite with a large bathroom (which contained a bottle opener), refrigerator, sitting area and balcony overlooking Main Street. read more

Room was okay. Odd odor musty maybe.. Plastic under sheets makes you sweat a lot .. Covid protection maybe ? Front desk is not friendly at all.. Don't dare ask for directions to a place. Don't even think about an early check in.. ??? Booked thru Hotels.com and they text you over and over again trying to get you to cancel and book directly to them.. Savings of literally 60 cents. So they advertise via hotels.com but don't want to pay the small percentage for it.. Sorry but I would not have found them if not for that website. Need a new person on the front desk that is friendly and I get the feeling lied on directions to us, another customer stopped her and corrected her directions.. .. Ugh.. never again. read more

They are one of the more reasonable places in the area. Our room was very spacious and clean. The bed was comfortable and no one disturbed us during our stay. Its not right on the beach but its a good location. You can walk to the beach or take a trolley to perkins cove. The beach was a little further than I expected. About half a mile walk which isn't bad but if you have a cooler or a lot of stuff you may want to take the trolley. Parking in the village is impossible though. They have a few spots on the street and they are all 30 mins. So we didn't even go there. Also the traffic is so bad in that area that once we got in Oqunquit we didn't dare go anywhere south until going back home. read more

Ogunquit Hotel & Suites - Hotels Near Me - Ogunquit, Maine

I finally was able to reach the GM Raghu and after our phone conversation I was able to get back my refund I'm happy about that because I have stayed at this hotel multiple times with my family and look forward to spending more time this year. read more

Beautiful place. 2 years ago breakfast was better pillows are flat clean friendly place now they added a game room.. not much to offer for breakfast only coffee no juice or just fruit and pastries i don't eat pastries or drink coffee dont wake up early for breakfast not worth it read more

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I'm not sure where to start: 1. Booked our hotel over 6 months ago but our "deluxe suite" was a dingy room with a view of the back parking lot. 2. Room had no power. Was moved to a room next door to a long term resident who chain smokes in his room all night and the smoke pours into the room next door. 3. Beds so creaky that if one person moved, the whole family would wake up. 4. Twin bed unusable. Rocked when you tried to sit or lay on it. 5. No wi-fi our entire stay. Could not do work that was required for our jobs. 6. Blood stains on sheets. 7. No daily service for fresh towels, garbage change etc. 8. Hot tub was out of order the morning we wanted to use it. 9. No ice machines to be found. 10. The two pros- friendly staff, nice pool. Would not recommend or would ever return. Regret canceling through Expedia to book directly through the hotel at management's request as it only benefited the hotel and not me. read more

I wish I could give negative stars. We had requested a dog room and they told us at check-in that dogs were only allowed in the area outside our room. When we parked and saw the space I was horrified! The dirt area ( no grass at all) was completely covered in dog feces and trash as well as shards of glass. When we entered the hotel room we immediately noticed the carpet was filthy as was the tub. The shower water was warm at best, we were left with 1/2 roll of toilet paper. The room was cold and the knob on the heater was broken and when it did kick on in the middle of the night it sounded as if an airplane was landing in our room. We never had anyone come and clean our room, as a matter of fact we never saw any employees. We were in ME for a family reunion and dog friendly hotels were hard to find that is the only reason we stayed. I wouldn't recommend this hotel to my worst enemy! read more

It saddens me to have to relate in a review that our stay at the Ogunquit Hotel and Suites did not meet our expectations as promoted heavily online, etc. We requested a king, based on your promotion as a pet-friendly accomodation. Upun arrival at 9PM after a long drive from Boston, we were downgraded to a pair of queen-sized beds, and additionally charged extra for out pet. That charge was certainly not optional, and should be reflected across the board online with sufficient strength. The night clerk's manner in conveying this can best be described as truculent. Having really no alternative at that time of night, we reluctantly paid the additional charges for a frankly inferior room. Morning light revealed a huge stain on the carpet just inside the door (we we did not make it in any way), as well as additional damage further inside the room. Since that range of rooms was barely occupied during our stay, we hardly see why it should have been let out under any circumstances. The room certainly could use better lighting, especially over the small table supplied for dining. This would have allowed us to share the one fork provided in the kitchenette facility more easily. I'd stongly suggest providing better facility for washing up, such as some sort of dish drainer. We did the best we could. Lastly, the graveyard behind the hotel certainly did not add to a festive atmosphere. We won't be back. read more

Room is beautiful and clean. Close to town you can drive, walk or take trolley! Restaurants galore near by

I don't even want to give this hotel/motel one star! We checked in for the weekend and realized our toilet was constantly running and wouldn't flush. We promptly let them know and we were assured it would be fixed right away. Long story short, it was fixed after 3 requests to the same person a day & 1/2 later. The concierge and manager were very defensive and passed the buck to the maintenance man. Very unprofessional. They even told us we could have just used the toilet in the office building. The room was dingy. We found cereal and beads under both beds, the bathtub anti-slip surface was so old it was gray/black, very dirty. The mini-fridge had fingerprints all over the front. The pictures had been removed from the walls leaving holes and the walls had peeling wallpaper. The bed skirts were stained and unwashed. Upon checkout I requested a credit due to our inconvenience and the manager said he couldn't authorize that. The hotel also reached out to me when I booked it through booking.com and asked me to cancel with booking.com and re-register directly with the hotel. They said we could split the commission savings at about 10%. I ignored this as I saw it as bad business and now realize it should have been a red flag! Maine Health Laws regarding lodging clearly state that the toilet needs to be working and maintained and in or adjacent to the room that is rented. I called to discuss this and was hung up on. I give this place negative 10 stars! read more

Not sure why this is called a resort, but maybe there are more amenities during the summer season. Otherwise, it's a motel with a pool, hot tub, a fitness room with limited hours, and a front desk with limited hours. I opted for a deluxe king room, which had a large Jacuzzi tub and a fireplace. The motel was further from the beach than I would have liked, but in the summer there's a trolley stop right outside. Couple of minor complaints: we had to leave unexpectedly early the following morning, and there wasn't an obvious way to return our room keys without going through the front desk (no options for self check-out in the room, or a key drop). I knocked on the front door at 7:45 and rang the doorbell. I could see someone preparing the breakfast room for the 8:00 opening, but maybe the bell didn't work, and I had to bang on the door a few times. How about having a key drop for guests who need to leave before 8:00 am? And I would have liked to work out before showering in the morning, but the gym didn't open until 9:00. Good for a basic place to hang your hat for the night, but keep your expectations moderate. read more

stay away from this place was mislead by the staff and lied to ask to speak to the manager Raghu wasn't available left message for Raghu to call me still waiting for a callback read more

We recently stayed a week at this great hotel after being disappointed by another hotel in the area. Katie was so nice to us and we were able to stay in a very nice suite (where we had stayed a few times before). She helped us out every step of the way and was very kind and professional. The breakfast room had changed and gotten even better than we last experienced there. The folks running the breakfast kept everything hot and plentiful. The swimming pool and jacuzzi were very nice and clean and you could tell that the staff was doing an excellent job keeping up with it. Even the price of the room was a pleasant surprise. The housekeeping staff were also on top of their game. Our room was spotless with plenty of amenities. We have to say that this hotel is run by an exceptional staff in every department. We hope be back next year. read more

The rooms are very affordable for the amazing location of the motel. It is a mile walk to the beach and five minute drive into the town. There is also a grocery store, CVS, and gas station near by. Not sure why this is called a resort, it just seemed like a very nice motel. Our room was very clean and the staff was friendly, but the walls were pretty thin. The fridge is in the bathroom and you don't get a microwave in your room. The continental breakfast wasn't great and we did not get wifi in our room. Every room does have a book with a list of recommended things to do and places to eat which was helpful. read more

There are so many other hotels in the area, don't waste your money at this one! The term "customer service" is an unknown feature at the front desk. They are also horrible at advising you on any of the local areas to visit, best restaurants, beach area, things to do. All 3 front desk personnel need severe training on how to make customers feel appreciated. Either that or they should go work elsewhere in a field where they don't deal with the public. Love the area but we will NEVER recommend this hotel or stay here again. What a waste of money! read more

We asked if we could have a different room when we got there since it wasn't what we expected and was just told "no". Went back to the front desk for some pool towels and noticed a Poland spring water cooler behind the desk. I asked if I could have some and the staff rudely said, "I can't give that out- there's tap water around the corner ". The blanket for the pullout couch was full of holes. Also- the entire place is shut down until 8am. I went to use the gym and it was closed at 7:30am. Lastly- the WiFi is basically useless. I would not recommend. read more

My wife and I stayed at this hotel and it was a wonderful experience. The hotel was so clean The beds were very comfortable and the sheets so soft. Front lady gal - Isabelle - was wonderful. What a gem. She took such good care of us. Always a smile on her face. Came to our room to address our key and lock issues. A sweetheart that went out of her way to help. Great customer service. Highly recommend. read more

What a disappointment! The air conditioner didn't work and when I complained about it, I was reluctantly offered another room at first "after maintenance makes sure it was not working and I was using it properly" The first room also had only one set of towels (a two queen bed room) and a complimentary pair of dirty socks on the towel shelf. Also a socket the would not hold a plug. I needed the plug for my CPAP and so had to switch beds to make it work. So no price adjustment and not so much as an apology coming from management, even after the maintenance people double checked me. (The maintenance person told me it needed fixing or replacement after checking it out ) They lost a five star rating and a repeat customer. read more

My husband and I stayed here for our 28th anniversary. Pro's: room was clean and spacious, the bathroom was spotless. Really nice fixtures Cons: toilet ran all night. Thin walls (could hear the people in the room next to us talking- they were loud either) Biggest con: on Sunday morning at 8:30 am the fire alarm went off. We scrambled to get dressed and out (in the middle of February with 3 feet of snow on the ground) When I asked young man at the reception desk what happened. He said the fire alarm went off. I chuckled and said "No kidding" He offered no reason or apology- this person could benefit from more training on customer service. I have to say that with no reason it really soured our stay read more

Ok - I have not been to Ogunquit in years and was looking forward to coming back. This hotel is in Ogunquit but not on beach and it's too far to walk to beach or town. Pool is nice and big and clean with lots of kids - so good for families I guess. The room smells very musty, like there must have been a flood or something. Also they don't have any restaurants at the hotel so you need to leave the property to for dinner, etc. This would not be my first choice when visiting Ogunquit. read more

It's unfortunate that I am writing this, but I feel like what happened this weekend needs to be brought to light so in the future it can be handled differently by certain individuals involved. For the past eight years or so, my family has stayed at the Ogunquit Motel and Resort in Ogunquit, Maine, and I have been lucky enough to join them in the recent years. This vacation involves a polar plunge at the beach, a Bud Light Hot tub post plunge party at the hotel, lots of laughs, dinners, and great times by 20+ people each year. The age of our group ranges from 23-85 years old, and family from as far as San Francisco and Virginia travel to this get together. The hotel reserves a whole hallway, which includes a suite, so we can all hang out together. Honestly, it's something we all look forward to each year, until this year. Saturday night, some of the group ended our night at a small bar nearby and hung out in one of the hotel rooms until about 12:30am before we headed off to bed. At 4am, my cousin woke up to find a man standing at the end of her bed, rummaging through her things. She stayed quiet and pretended to be asleep, fearing that if she startled him or screamed the repercussions of what might happen could turn out worse. She waited until she thought he was gone and woke my other cousin up, and called the police. The latch lock was cracked in half on the door, so the room was entered by force. We did more investigation, once we discovered that, and found that almost all of the latch locks on each door of the hotel rooms were cracked in half and almost broken off the doors. Whoever this was, were they trying to open every door? Did they have a master key and card to get into rooms? Fortunately, nothing bad happened to my family. We tried talking to the hotel front desk, and getting ahold of management. The girl at the front desk, helped move the room, but did not seem phased by what had happened. Management was on the phone, but "did not work on Sundays." Management did not offer to talk to my family, ask if they were okay, or even offer condolences. They told the girl at the front desk to let us know they would be in to talk to us tomorrow, if we were still here. We heard the women, who were cleaning, talk about how it was obviously our fault that someone broke into one of the rooms, and how that specific room had something wrong with the lock because a child stuck a casino coin in the card slide. I saw one of the cleaning ladies roll her eyes and whisper behind my cousins back to the girl at the front desk, as we were telling another family member about the break in. That is not hospitality. The next morning came and the situation was not resolved in a professional manner. The manager blamed the cameras that were broken, and said that it was probably one of us that walked into the wrong room, and if it wasn't one of us, we probably left the door wide open for anyone to enter. That is not how to treat people who come to your hotel, in the off season, for the past eight years. That is not how you treat anyone. Im not looking for a free room or monetary reimbursement of any kind. I'm looking for an apology for being blamed for something we wanted no part of. We are looking for management to take responsibility for someone possibly having master keys and cards. We saw no human emotion from hotel management during this time. It's unfortunate, because a simple apology and a promise to fix the doors that were broken could have changed our groups outlook on returning to this hotel next year. I hope management reads this and realizes that their robotic, lack of empathy, and actions lost them business and made a situation that was terrible far worse than it should have been. read more

This place gave me and my fiance and kid a rash. We all had it when we woke up . DISGUSTING ... Wont return here ever.

This place was great! The people were so nice to us... We got a nice quiet room with jacuzzi it was so clean and comfy! Not one bad thing to say read more

A nice clean affordable room, was there in winter so didn't get to experience the amenities IE pool ect. but over all seemed very nice and clean. The continental breakfast was great to grab and go on the way out. Only down side was the distance from town, i could not walk it, not in winter and at night anyway, in summer may be ok, but is still a ways. But having to pay $9 for a taxi ride in since no Ubers were available, That seemed excessive. May stay there in the future if i couldn't fine a hotel closer at a comparable price. And I would recommend to friends. Sidebar: Read a review about a female desk clerk who wouldn't crack a smile, i think i got the male version. He always looked like he was waiting to get bad news. read more

Would not stay here again at these prices. Skipped breakfast in what looked like an AA meeting room. Workout room Iike a jail room. Friendly staff. Dark room. read more

We had such a bad experience. The pool was nice enough, but the air conditioning in our room didn't work at all, and it was a hot summer night. We put some food in the fridge, all of which we had to throw out the next day because the fridge didn't work either. The "breakfast included" was stale baked goods and bad coffee with a big tip jar out on the counter. All for $300/night. I tried twice to contact the manager (both on site and after we left) and my calls were not returned. Plenty of great places to stay in Ogunquit - no reason to visit this one again. read more

This is by no means a resort. A very un-welcoming check in experience. Similar to another review, I to had a rash of some sort when I woke up. I mentioned it to the front desk staff and they could have cared less. I checked out later that morning and went to another motel for the rest of my stay that week. I will never spend my money there again. read more

I am stunned to see only one other review of this resort, but am not surprised to see it is a positive review. I have stayed here a number of times, most recently two weeks ago, and I have never been disappointed with any facet of the property. Had a room (#214) with two queen-sized beds and a bathroom that was HUGE, all modern throughout. HUGE also describes the pool, and the grounds are very clean. Great for any accommodation, be it for couples or families. Super-friendly staff which is always a plus. I can't rate breakfast as I always go out for that. And all for a rate that had my wallet singing praises. Good resort, good location, good all-around value. What more could anyone possibly want! read more

We've just returned from a two night stay at the Ogunquit Resort Motel. Like others who have posted reviews, I am not sure why it's called a resort. What it is is a pleasant, clean hotel with some nice amenities. The pool is very large, but the picture on the website is misleading due to the angle taken. We reserved a room (upgrade) with a private balcony and were disappointed when we arrived to see that our balcony was directly facing Route 1, a stone's throw to the busy road. We were unable to use it at all the second night of our stay due to hornets swarming in the roof directly above it. I reported this to the office, not expecting they would be able to do anything about it that evening. No adjustment was made to our bill. The room was nice, very clean and the bed was comfortable. Nice sheets and bedding. The refrigerator was in the bathroom and there was no microwave. There was a hot tub and continental breakfast, but we didn't take advantage of either so can't rate. Over all.....nice hotel, very clean, reasonably priced, comfortable bed with nice linens, very nice pool, pleasant staff, good location close to downtown, attractions and restaurants. I think next time we will reserve a room closer to the water. read more