This place is wonderful with experienced help and very reasonable. I was shocked at the cost…read more(reasonable) of looking at my printer and the person who actually fixed it did not charge any more for the problem. I would highly recommend this place if you are looking for printer repair or for buying printer ink cartridges. They are also always available by phone (this is new in this era of leaving a message and I'll get back) so if I could give more than 5 stars I would as this is one of those hard to find and great places to help you with your printer issues.

Super helpful, efficient and knowledgeable. I would definitely recommend them. Thanks!read more

I don't know what the relationship is between knobe and Terry's lawn equipment. I used k one on…read moreMidlothian for years and they were always helpful and polite. when they closed they referred me to terry's. I have had terrible customer service at this place. especially that guy with the white goatee. Rude does not express the rotten attitude.

Took them almost 10 weeks and 2 try's, to fix a backpack blower,- a brand they sell! Employees who…read moreact like they don't want to help you.

I needed to ship 2 boxes that were about 14 pounds each. I used the online estimated cost…read morecalculator and it quoted me $111; I ended up paying a total of $114. They kept the line moving quickly and Kasey did a great job explaining the process throughout.

It is a small store, but they do their job very well. They will provide whatever you need to pack…read moreand ship almost anything. They handle Amazon returns very well, and the personnel are very helpful. Very clean, with ample parking, and they are handicap accessible.

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Stopped in today. My Pixel 5 couldn't hold onto the charging cord. I tried to clean out the lint…read morein the USB port, but then my phone wouldn't charge at all. The technician was knowledgeable, helpful, and offered great customer service. I walked out 5 minutes later with a functioning phone. They did a fantastic job, and I certainly will do business with them again.

Hello: I had the pleasure of speaking with a very helpful employee at this Staples by phone. Tina's…read morecustomer service skills are outstanding & she's an excellent example for others to follow. She located the printer cartridge for the Canon printer I had& located the model of the laser printer cartridge I would need for this model printer. I did not send her a pic of the printer & she was able to problem-solve smoothly. I highly recommend her for a promotion & raise!

Yes, service was fast and fabulous today. I'll recommend to my family and friends for sure. Thank…read moreyou.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.