The quick turnaround and quality was perfect for my printing project. The employees were great. They were very friendly & accommodating for my add on services. read more

I bought a printer a few months ago but cannot get ink. They are out and can't order it ! What good is the printer without ink ! Lesson learned : DON'T buy a printer at Officemax ! ALSO: I roamed the store for a long time trying to find someone willing to help me. How do they stay in business ? read more

I couldn't be less helped here. I had to watch YouTube videos on how to work the xerox machine as their workers stood around chatting to each other. When I pressed them on how to copy something they said they didn't know how to work the xerox machine. read more

Don't count on anything resembling customer service here. And don't bother asking for manager. She won't come.

I think it's a race to see who has worse customer service- Office Max or Best Buy next door... I was looking for a cord they told me to order it on Amazon. Front desk woman was also talking about her own personal drama loud enough for everyone in the store to hear... The whole place just looks dated and sad... And everyone was wearing masks read more

I keep forgetting this Officemax is over here. I prefer them to Staples, but there are fewer and fewer around. This one is handy, right beside Best Buy so you can compare prices. I browsed computers- mine is getting old- and they had a small selection, with pretty good prices. There's the usual office supplies; I've been in for them before and I remember things being good, but I didn't get much this time. Just a ream of paper. Price was reasonable. No one came up and asked if I needed anything, but at least checkout was efficient. read more

This has been my default office max since I moved a few blocks away in July. It's your typical office max. The only problem I have had is the last couple of times I've been here for the impress service a new guy has been working here. The first time I just needed laminates done, he told me it would be an hour. There was no laminates being done at the time, he was on a computer. The second time he wrote the order down and said it would be done it 4 hours. Every other person gets it down right there in less then 10 minutes. Everything else is perfect except for this guy. Which is why you are getting 3 stars instead of 4. read more

Officemax - Office Equipment Near Me - Columbus, Ohio

Manager is rude to customers. I had placed an order to get some copies done and the counter person said, should be about 3 hours and they were going to give me a call. The time elapsed to 4 hours and I happened to be in the area and I thought I would stop in to check on the progress, the manager came over and rudely emphasized that, "we told you we would call you, do you want to wait, because it's going to be awhile. We had told you we would call you." I tried to be polite and tell her I happened to be in the area and I thought I just stop in just to check. She was not even listening to me, she repeated it this and I was left with no other choice but to leave. My advice, avoid this store, it's obvious customer care and service is not their particular Forte. There's a staples right up the street. I'll be going there from now on. read more

Super helpful and very kind! Helped me make a better decision to get back on my way to putting up my lost cat posters

I had a really good experience with the girl working at the printing station. Called ahead of time to ask about printing options for a project I needed ASAP. She helped me chose a good option and was very helpful in-store. AND she accidentally gave me the wrong price over the phone but stuck to that price in-store. Overall 10/10 experience and I am very appreciative of her attentiveness to customer service. read more

Incredibly subpar experience trying to get a poster printed. The order was made online and followed size and file guidelines. Very few employees were present to be of assistance. Once I was finally helped my poster was not ready although I had received the email that it was ready for pickup yesterday at 7pm. The employee said there was an issue with the file being too large. She was going to try a few other things but said it would take awhile and to come back maybe tomorrow. If there was a file issue I should have been contacted and should not have received an email that it was ready for pickup. Furthermore, employees could be a little more helpful, this one employee was trying to assist multiple people while others came out and appeared to be hiding to avoid having to help customers. read more

Unfriendly staff who could not bother to type in an address for a package I was sending. Kept customers waiting while they worked on Office Max posters. No repeat customer here! read more

I was given a $300 printer and $200 in toner as a gift from here and was given the receipt in case I needed to exchange anything. I called ahead to ask if I could receive store credit if I returned the items and was told yes. The cashier and one manager processed the return during which I told them MULTIPLE times that the items were a gift, that I didn't have the credit card it was purchased with, and that I did NOT want the money put back on the card but would have taken store credit. They both confirmed that I would be able to get store credit. After the return was processed they told me that the money had gone back onto the card that it was purchased on. I then talked to a different manager afterwards who said they don't offer store credit for returns if you don't have the credit card. I understand the policy but can't understand why I wasn't told this when I asked / told them I'd need store credit multiple times. If I would have been told their actual policy when I called in advance or even during the transaction I simply would have made an exchange and the person who bought the me gift would have been none the wiser. Now I'm out $550(!!!!!) and have to hold a very uncomfortable conversation with the person who bought me the items explaining why I outright returned a $500 gift. Also this store falls to shit as soon as they have more than 2 customers trying to buy something at the same time since it's understaffed and the staff they do have is completely incompetent. read more

Tryed to have book spiral bound....pages out of order and backwards!!! That took 45 min...sooooo far the fix has taken 45 more, not right yet, no apology, messed up 20 $ book...breaking news.... Oh wow I.am getting the original cost refunded, and they have graciously declined to charge me for the repare. Lesson learned...go to Kinkos read more

For what it's worth, all I've ever done at this OfficeMax is bought stuff. I haven't used any of their printing or binding services. But if you're in there to buy stuff off the shelves, I like this OfficeMax. I'm a deal hunter and the manager is eminently reasonable about helping you get that deal. For example, the other night I went in there for a "buy 2 get one free" promotion on photo paper. I also had a $5 off $25 coupon, and the coupon's fine print made it clear that I could stack the coupon with a promotion. Well, this OfficeMax happened to only have 2 50-packs of the paper I wanted left. I asked for the manager and was pleased to see it was the same guy who'd helped me the last time with a similar situation. I asked him if he'd comp me two 25-packs of the same photo paper, which is functionally like getting a 50-pack for free. He said no problem but that he'd have to do some acrobatics with the register to get it to accept the two free items (that were not technically part of the sale and were substitutions) + the coupon. The manager patiently coaxed the register into taking the transaction. It's little stuff like that that keeps me coming back to this OfficeMax instead of driving to Polaris. They're about equidistant from my house, but I like the service at the Easton OfficeMax. read more

I don't know how this location stays open! My daughter and I consciously walked around for 15 minutes and observed a person stocking shelves and the cashier was having a personal conversation with an individual the entire time. As we were leaving I glanced into an office and saw a staffer talking to another individual. read more

Shawn and his team got a print job done for us in an hour. Fantastic service and even got the job quickly stapled for us after I forgot to request it online. Good people operate this store! read more

Bad service. Waited forever to be acknowledged. The team member helped someone else first. The other customer told him that I ahead of him. I saw four employees near the front when I headed toward the door. Very unprofessional and unaccommodating. You don't respect my time or presence then you don't deserve my money. I will not return. read more