TLDR: If you want to board your dog, they might be a good choice, but they seem to only really want your money (can't say for sure since I did not give them any).
A quote from the first email (which was a generic copy/paste that did not answer either of the two questions I asked in my original message) "Just to be upfront--our programs are not cheap and typically range from $3,500-$5,500. We're a premium, high-demand service, so I like to make sure it makes sense on both sides before we schedule time." And in Tom's second message "After doing this for 13 years, I've found most that reach out cannot afford our services." and "If you've had a chance to look into what we offer and feel like we might be a good fit (and within your budget), I'd be happy to connect and talk through things."
After I explained that I wanted to take their $1,000, 8 week course, where I do the training and that I had no interest in boarding because I want the extra bonding with my dog "Thanks for that detailed email. After review, I don't believe we are a good fit. You would be best served finding a different company.".
So make of that what you will.
Here is most of the email chain.
"Hi John,
Thanks for that detailed email. After review, I don't believe we are a good fit. You would be best served finding a different company.
Take care.
Tom McGovern / Owner
(844) 955 6559
On Apr 20, 2026, at 10:13PM, Joe York wrote:
Hi Tom,
I did not reply to your text and I only sent one response to your email. I am referring to my original message, when I filled out the form on your website. If you are not getting those messages, you should really talk to your IT people and find out why. When someone sends a specific message (because your website asked for one) and then that message seemingly gets ignored, it is not the best first impression. I will reiterate here what I said in that message, with slight expansion.
I am not looking to do boarding, for the simple reason that I want the extra bonding with my dog to occur with me instead of with a trainer. I want to do the most advanced training offered, which looks to be the "Basic & Advanced Obedience 8 Week Program", is that right? I just picked my puppy up from the shelter tonight. She is a 12 week old Belgian Malinois mix. I have 2 questions. At what age should I start this 8 week program? Is there anything specific I should be doing between now and then? I was planning on doing potty training and crate training. I will probably attempt some basic obedience training in the meantime. I did a basic course with my dog when I was a kid, over 30 years ago, so I don't remember a whole lot. Plus, I never did training to the extent that your program does (off leash, distance down, etc.).
Enjoy your travel time, as you can see my case is not urgent. I am teaching classes tomorrow and Wednesday anyway.
John
On Monday, April 20, 2026 at 09:06:50 PM PDT, socal offleashk9training.com (socal@offleashk9training.com) wrote:
John,
Sorry for the mix-up, I only received this email and didn't see a reply to my original text. If you happened to leave a voicemail, I'll be honest, I don't typically check them. After doing this for 13 years, I've found most that reach out cannot afford our services. With that said, that keeping communication streamlined helps us respect everyone's time and stay efficient.
If you've had a chance to look into what we offer and feel like we might be a good fit (and within your budget), I'd be happy to connect and talk through things.
I'm traveling out of state on business tomorrow and will be tied up until the afternoon, but I'll be checking email periodically.
Tom McGovern / Owner
(844) 955 6559
On Apr 20, 2026, at 8:15PM, Joe York via Off Leash K9 Training SoCal (info@lc.dogtrainingsocal.com) wrote:
Hi Tom,
I did a lot of research, you had pretty good reviews on Yelp, and I liked the video of Jake on your webpage.
But then you don't even read my message, send me a copy/paste message with information not relative to my situation, and did not answer even one of the two questions I asked. So, now I am second guessing my decision.
John
On Monday, April 20, 2026 at 10:07:02 AM PDT, Off Leash K9 Training SoCal (info@lc.dogtrainingsocal.com) wrote:
Hi John,
Tom here at Off Leash K9! I just shot over a text but wanted to send an email in case you are not a "texter" lol.
Before we hop on a call, I'd like to ensure you've had a chance to do a little research and see if we're a good fit for you and your dog, and within your budget.
Below are a few links--reviews, transformation videos, testimonials, a breakdown of our programs, and pricing.
Just to be upfront--our programs are not cheap and typically range from $3,500-$5,500. We're a premium, high-demand service, so I like to make sure it makes sense on both sides before we schedule time.
If that range fits your budget and it looks like what you're after, let me know and we'll set up a call.
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