They do not honor there promises and they sell faulty heaters . They install new furnaces and…read moreconstantly need to be repaired. I do not recommend at all to do business with them

I recently moved into the area and had no intention of hiring an HVAC company so fast since the…read moreheat was working fine. But someone suggested that since I have no idea how to maintain any of the house equipment, I should think about it. So, I asked for recommendations and Sol Heating & Cooling was brought up by a few people. I called 2 companies just to get a quote. Sol called me back within a few hours. I spoke with Dave on the phone. Just speaking with him, I knew I wanted to work with him, and I didn't wait for the other company to call me back. I signed up for twice a year maintenance and scheduled my first appointment. By the way, the other company called me back TWO DAYS later. Dave arrived on time and happily answered the dozen questions I asked. He serviced everything in my attic room...I think it was a hot water heater, boiler (?) and humidifier. He also looked at my gas fireplace to make sure it was running properly. I talked to Dave about getting a water softener installed but I need to wait until next year. However, he did install a new smart thermostat. A week later I texted him with a small thermostat issue and said I didn't want him to come out to service it...I just wanted him to tell me if I could fix it. He got right back to me, sent me simple instructions and a few minutes later the problem was solved. Their company philosophy is to keep everything maintained properly so their service calls are few. I am THRILLED with their service and know that if anything breaks down in the freeze of winter or the heat of summer, I will be taken care of, and the issue will be resolved quickly. I am happy I hired them and what I pay each month is well worth my peace of mind.

Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.

I've called for their services throughout 20yrs. Professional, they bring the materials even the…read morenew toilet. No complaints.

Absolutely outstanding service. Great customer service over the phone, technicians are extremely…read moreprofessional and do great work. Janine, Ben, and Ray are the best around. Highly recommend!

I have hired many chimney sweeps over the years, but Hipp's was by far the best! They were very…read moreprofessional and thorough, cleaning my stove in addition to cleaning the chimney. The father and son team did a great job - they took apart the stove, cleaning each component and putting it back together. No other chimney sweep has even done that. They told me how much soot was in the chimney and talked to me about the proper wood to use. I will definitely use them again.

My husband and I have had a great experience with Bob since 2016. However this morning I spoke to…read morehis wife Tina and she was less than professional. After explaining to her that the repair done earlier this year was causing unsafe fumes and the caulking was melting, I asked someone to come out to repair this before company arrives this weekend. (We lit the stove for the first time this season last night and discovered issue). She proceeded to tell me that Bob was out of town and unreachable. I asked to speak to him since I have never spoken to her in the last three years. She told me he would not be able to come out until the end of the month. Despite not raising my voice even though she was, and just trying to figure out the next steps, she proceeded to tell me that I was repeating myself and that she was questioning my mental stability. As a licensed clinician in the mental health field for the last 10 years, I found this comment quite disturbing and severely unprofessional. Despite our experience with Bob being great thus far, we will not be using this company again and advise others to find services elsewhere if you're looking for professionalism.

Called today to discuss continuing a service plan I had in the past. The voice that answered the…read morephone misleadingly sounded like a live person. Then I discovered I was talking to a "virtual assistant"! Very misleading. Although Edwin Stipe installed my HVAC system and hot water heater, I will NEVER use this company again. I do not like being deceived.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

We called them Saturday morning of a holiday weekend and they arrived by the afternoon. Chandler…read morewas our guy. I suggested we may need a pump but he wanted to check everything thing else first so I didn't have to buy a pump I didn't need. Each step of the way he explained what he was doing and why. I'm a curious person and love learning, this was great for me. After going through all the checks we did need a pump. He offered one at a reasonable price and got it installed within the hour. We've had maybe three different septic service companies over the years. These guys will be ours forever going forward. Stand up honest people who really care about the home owner. Thanks for the great service!

We just bought this home in September. Our septic tank alarm went off and we contacted this…read morecompany. They helped over the phone significantly and then had a technician with us the following morning. Chandler was sensational. Keep in mind, it is bitter cold out with snow on the ground and yet he worked for several hours taking care of our problem, replacing our pump, and keeping me totally informed all along the way. I highly recommend this company.

Professional from start to finish. work was done well and quick. The offered fair pricing.read more

Cannot recommend this company. They charged an exorbitant amount for mediocre work repairing our…read morechimney. We late found later, John charged us 4x a normal rate. If you are having work done, figure out the hourly rate before John sticks it to you, as he did us. The rip-off experience with Blue Mountain Chimney Sweeps was is exactly why Contractors get a bad reputation. Avoid.

Jordan came out on an emergency call. A coupling that joined two of the water pipes failed and I…read morewas having water leaking from upstairs into my living room. When he came out, he was not very communicative. He did fix the problem, told me the charge got his payment and left. Since then I have contacted him multiple times requesting a receipt for the work performed. I need to submit an insurance claim. All of this occurred three weeks ago and I still have not gotten a receipt or an explanation of the work actually performed. Multiple attempts to get this taken care of and I have just been blown off. NO I do NOT recommend doing business with him.

Jordan and the JDL Plumbing team were recommended to me by another home repair professional; since…read morethen they've worked on so many different parts of my house that I have lost count! The quality of their work, attention to detail, fair pricing and customer service, going above and beyond anything we could have expected, is truly outstanding! I am confident when calling JDL that any problem we have regardless of the size of the job will get resolved completely. I have really enjoyed working with JDL and would recommend them to anyone!