Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

I can see why it gets it terrible reviews after being there. Lines long. Very harsh unnecessary…read morescreenings on first vista. I am in the best of health, no medications, all of my vitals and iron, protein etc were told to me that I am perfect levels. I have donated at another place a while back but checked this out. Suddenly a nurse questions me because I am shaking a bit. Its freezing in there and wearing a tank top. Then, I have a scratch on top of my arm from my cat just having five kittens. Instead of all my health screenings coming back perfect tells me I need a doctors note. I just ran a 50k over weekend and couldnt be the best candidate to donate. They were rude and left me in tears. Going back to my original donation center to help others. CSL is grime and so rude and on top pays less than others. I will tell anyone I know hoping to help to avoid CSL! Please dont waste your time. I have a new following me back to my old place that is nice and appreciates our donations​

I waited a little longer than usual for my vitals. There was a new girl doing them, ( at least I…read morethink she was new, haven't seen her before.) so I can't fault her for that. My phlebotomist was Rachel, she was very nice and professional. I was disconnected by Nick, whom I believe is also a floor supervisor. He was also nice and proficient. Overall, I had a good experience. In and out in under an hour and a half. Not bad for a Wednesday afternoon/evening.

Came back to this center after not donating for awhile. I highly recommend going elsewhere. I…read morestopped coming here for a reason and shouldn't have come back. First day sat over 2 1/2 hours for a physical because they only had 1 nurse. Second time left without compensation after someone inexperienced dug around both my arms without success. Emailed about my experience and never got a response ‍

Not a bad place. It's clean, the staff are qualified. The process at your first visit takes a…read morewhile but after that, it's quicker. Just like the rest of the world, some days they're short staffed so patience is key. The first 7 times you donate plasma, you get $100. So you can do your research and compare that to CSL and other plasma Donation facilities. The facility closes at 7pm and claims you can come in to donate any time before they lock the doors. But, if you come in at 6:58pm, you probably won't finish your donation for an hour or so. With that being said, it is noticeable that the staff do not like when customers arrive after 6:45pm seeing as they can't leave until your donation is completed. Otherwise, it could be a good opportunity for a little extra cash for a good cause

Your money is not secure. I donated this past Friday, 02/16/24, and that evening I had $253 of…read moreunauthorized charges against my Octapharma Comdata debit card that they pay you with. I used my card nowhere, I was saving this money for car repairs. They cleaned me out and over the last 2 days the same person, (thief), has tried to use my card 9 more times so far. The fraudulent purchases were placed with Amazon, (2x), and some African American female clothing site named Fashion Nova. The only opportunity to have had my data stolen was Octapharma itself and they refuse to do anything. I would avoid this shady business at all costs. You have been warned, I was cleaned out of all the money I made from 2 months of donating.

Rude nurses. They do not provide full details. I called to get a plan b. Drive 30 mins to get here…read moreat 440. Lady came Out and said we stop selling at 430. No one mentioned that on the phone. So I was red my time and the lady had a horrible attitude at the door. This place needs to update their hours to 4:30 If I can't even make an appointment or get into the office before 5 smh. False advertising

Let me tell you what... the staff here is the most efficient. They make sure to get you checked in…read morewith privacy and dignity. I did not wait long at all for my turn and my needs were addressed accurately and quickly. I was pulling off in my vehicle less than 25 minutes after my appointment's start time. Do yourself a favor. Have your needs addressed here. Everything is one stop. Kudos to the staff!

been coming here for YEARS and they are always amazing especially LaShawn, very sweet and does an…read moreamazing job taking my blood everytime! i recommend

Dr. Cohn is a wonderful person. She is very personable (and still professional), takes her time…read morewith you, and gets back to you quickly. She makes my visits very comfortable. She also performed an ovarian cyst removal on me - the process was smooth and the procedure went well! Would recommend to anyone looking for a new OBGYN. I definitely feel that I can trust her and she has my best interest in mind.

Honestly the ratings made me a little nervous... NOT GONNA EVEN LIE!…read more Since i had to use Quest Diagnostics to make my job request smoother because if i had use my primary doctor, then i would've had to do a lot of paperwork. So reading the reviews and ratings - i was shocked that everything went so well. Let me give you a walk through... - my appointment was at 11am - i arrived at 10:30am - checked-in on their kiosk (need to have driver license/insurance handed) - people were checked on every time they let someone go to see if anyone need help - at 11:02am - called in the back - at 11:10am - i was all done. Boom that fast - the ladies were so nice and friendly; the person that was assisting me i called "DRILL SEGRENT" because had every steps down pack. I was kinda nervous because i didn't want to mess up her flow - i'm also a person who doesn't like needles, so i glad she didn't count down - YOU COULD TELL SHE KNEW WHAT SHE WAS DOING! (Periodt!) If i had to come back - i'll definitely come here. Side note - this place was clean clean.

been here a couple times for bloodwork I have been seen by Riley and LaShawn and both ladies are…read moreamazing!!! super friendly, professional, and considerate. I get dizzy from bloodwork and both times I have been taken care of so well. just thought I would share my experience because before going looking at the reviews kind of made me nervous, but these women are absolutely amazing and incredible at their job.

Avoid this place at all costs. I went for a php program to get help. However, the program was a…read morewaste of time. The group was a disaster of multiple conversations overlapping and a facilitator that couldn't keep anything on track. There was no 1 on 1 attention and the Dr's answer was simply to push drugs. When I questioned this I was suddenly "suicidal" and was involuntarily shipped off to a hospital for 5 days before I could Get out. Again stay away from here at all costs.

I do not recommended Anthony. Did not help with my children. A complaint was files with LARAread more

Devon worked with my 14 year old who struggled with anxiety. We have seen so many positive changes…read moresince she meet with Devon. My daughter now enjoys others company and try's new things that were stressful to her prior to working with Devon. She is able to regroup in stressful situations without completely breaking down. She Said Devon was easy to talk to and felt comfortable with her. This has truly been a positive experience.

I loved working with Devon as well as the results I achieved after only two sessions. I was able to…read moreget my tummy issues under control with individualized tools she taught me to minimize my stress level. It also gave me relief from the chronic tension I carry in my upper back and shoulders. I have had these issues for over 45 years and hypnotherapy works so well! With her help, it was easy to retrain the way my body reacts to anxiety. I can now easily apply these tools in any stressful situation. I wish I had known about hypnotherapy sooner, as now I'm in control of my body and my tummy issues have vastly improved. My daughter was a client of Devon's early last year with the same amazing results. Devon is very professional and highly skilled. She is an amazing hypnotherapist with a very calming presence. She makes you so comfortable each session and provides you with specific tools you can easily use to give you the peace desired by your mind and body. I felt so completely relaxed after each session, and I was always in total control of my mind (for anyone concerned thinking they have to be hypnotized). Devon will help you change your life for the better!