Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

This place has a nurse on staff about 50% of the time. That means no one can donate, which is the…read morepurpose of the business. How do you not cross train someone so you dont run into this problem over and over?

I waited a little longer than usual for my vitals. There was a new girl doing them, ( at least I…read morethink she was new, haven't seen her before.) so I can't fault her for that. My phlebotomist was Rachel, she was very nice and professional. I was disconnected by Nick, whom I believe is also a floor supervisor. He was also nice and proficient. Overall, I had a good experience. In and out in under an hour and a half. Not bad for a Wednesday afternoon/evening.

I wasn't able to be compensated after two different phlebotomist had my IV in wrong and I wasn't…read morehelped in a timely matter either I left with a sore arm and 10$ apparently, not worth it I've been here too many times for something like this to occur if a person doesn't know how to stick people I suggest they just don't.

Not a bad place. It's clean, the staff are qualified. The process at your first visit takes a…read morewhile but after that, it's quicker. Just like the rest of the world, some days they're short staffed so patience is key. The first 7 times you donate plasma, you get $100. So you can do your research and compare that to CSL and other plasma Donation facilities. The facility closes at 7pm and claims you can come in to donate any time before they lock the doors. But, if you come in at 6:58pm, you probably won't finish your donation for an hour or so. With that being said, it is noticeable that the staff do not like when customers arrive after 6:45pm seeing as they can't leave until your donation is completed. Otherwise, it could be a good opportunity for a little extra cash for a good cause

Your money is not secure. I donated this past Friday, 02/16/24, and that evening I had $253 of…read moreunauthorized charges against my Octapharma Comdata debit card that they pay you with. I used my card nowhere, I was saving this money for car repairs. They cleaned me out and over the last 2 days the same person, (thief), has tried to use my card 9 more times so far. The fraudulent purchases were placed with Amazon, (2x), and some African American female clothing site named Fashion Nova. The only opportunity to have had my data stolen was Octapharma itself and they refuse to do anything. I would avoid this shady business at all costs. You have been warned, I was cleaned out of all the money I made from 2 months of donating.

Rude nurses. They do not provide full details. I called to get a plan b. Drive 30 mins to get here…read moreat 440. Lady came Out and said we stop selling at 430. No one mentioned that on the phone. So I was red my time and the lady had a horrible attitude at the door. This place needs to update their hours to 4:30 If I can't even make an appointment or get into the office before 5 smh. False advertising

I recently came here for my first nexplanon and sti testing and it was not painful! amazing…read moreexperience I was in and out very quick. The experience with the nurses and staff was amazing! I felt comfortable, and I was treated well. Talking with the staff made me feel welcomed and I just overall enjoyed my first time at this clinic. Don't be afraid to ask questions, the ladies are so kind. I wish I could remember the names but trust me, they are patient and friendly. Come prepared and don't be that type of person who isn't.

Dr. Cohn is a wonderful person. She is very personable (and still professional), takes her time…read morewith you, and gets back to you quickly. She makes my visits very comfortable. She also performed an ovarian cyst removal on me - the process was smooth and the procedure went well! Would recommend to anyone looking for a new OBGYN. I definitely feel that I can trust her and she has my best interest in mind.

I have been going to Dearborn OB/GYN since the 90's. The doctors, nurses and staff have always…read morebeen very kind and professional. Dr. Thomas Meyer, my doctor for decades, began this practice, hiring excellent doctors. He also added a Mammogram facility which makes it easier to have both exams combined on the same day, and saves much time. This facility uses the latest technology for their patients, which has helped me as a patient. I really like my new Doctor Kaltek, as she is also very knowledgeable, caring and friendly, just like Dr. Thomas Meyer. It's always a great experience. May God bless Dr. Meyer in his new ministry!

Honestly the ratings made me a little nervous... NOT GONNA EVEN LIE!…read more Since i had to use Quest Diagnostics to make my job request smoother because if i had use my primary doctor, then i would've had to do a lot of paperwork. So reading the reviews and ratings - i was shocked that everything went so well. Let me give you a walk through... - my appointment was at 11am - i arrived at 10:30am - checked-in on their kiosk (need to have driver license/insurance handed) - people were checked on every time they let someone go to see if anyone need help - at 11:02am - called in the back - at 11:10am - i was all done. Boom that fast - the ladies were so nice and friendly; the person that was assisting me i called "DRILL SEGRENT" because had every steps down pack. I was kinda nervous because i didn't want to mess up her flow - i'm also a person who doesn't like needles, so i glad she didn't count down - YOU COULD TELL SHE KNEW WHAT SHE WAS DOING! (Periodt!) If i had to come back - i'll definitely come here. Side note - this place was clean clean.

The only reason they are getting a 4 start review is Lashawn. My experience trying to get in…read morecontact with someone was the worst. The agent on the phone was rude and put me on hold indefinitely once and then intentionally connected be to a non functional line the second. Lashawn was absolutely gentle and caring. She attended to me promptly and my experience was turned around solely because of her. She is gentle and absolutely amazing at her job! I would give her a mil stars if I could

Avoid this place at all costs. I went for a php program to get help. However, the program was a…read morewaste of time. The group was a disaster of multiple conversations overlapping and a facilitator that couldn't keep anything on track. There was no 1 on 1 attention and the Dr's answer was simply to push drugs. When I questioned this I was suddenly "suicidal" and was involuntarily shipped off to a hospital for 5 days before I could Get out. Again stay away from here at all costs.

I do not recommended Anthony. Did not help with my children. A complaint was files with LARAread more

Devon worked with my 14 year old who struggled with anxiety. We have seen so many positive changes…read moresince she meet with Devon. My daughter now enjoys others company and try's new things that were stressful to her prior to working with Devon. She is able to regroup in stressful situations without completely breaking down. She Said Devon was easy to talk to and felt comfortable with her. This has truly been a positive experience.

I've worked with Devon now for the second time. If you tried therapy and it hasn't worked because…read moreyou have had a mental block, Devon is who you want to see !!! Her service has changed my life. I worked with her in the past after having several toxic managers that started to affect my mental health, self esteem and confidence ! After 2 sessions, I was back to my confident self again and without her, I would have been able to do the amazing things I have with my career ! Also, recently I went back to see Devon because I was trying to feel mentally impacted by all the fear, negative and toxicity happening in country seeing it on social media and TV. She helped me reframe my mind and feel so much better! I am not getting as emotionally affected by world issues happening in this country and feel like myself again.