Not a bad place. It's clean, the staff are qualified. The process at your first visit takes a…read morewhile but after that, it's quicker. Just like the rest of the world, some days they're short staffed so patience is key. The first 7 times you donate plasma, you get $100. So you can do your research and compare that to CSL and other plasma Donation facilities. The facility closes at 7pm and claims you can come in to donate any time before they lock the doors. But, if you come in at 6:58pm, you probably won't finish your donation for an hour or so. With that being said, it is noticeable that the staff do not like when customers arrive after 6:45pm seeing as they can't leave until your donation is completed. Otherwise, it could be a good opportunity for a little extra cash for a good cause

Your money is not secure. I donated this past Friday, 02/16/24, and that evening I had $253 of…read moreunauthorized charges against my Octapharma Comdata debit card that they pay you with. I used my card nowhere, I was saving this money for car repairs. They cleaned me out and over the last 2 days the same person, (thief), has tried to use my card 9 more times so far. The fraudulent purchases were placed with Amazon, (2x), and some African American female clothing site named Fashion Nova. The only opportunity to have had my data stolen was Octapharma itself and they refuse to do anything. I would avoid this shady business at all costs. You have been warned, I was cleaned out of all the money I made from 2 months of donating.

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!

I waited a little longer than usual for my vitals. There was a new girl doing them, ( at least I…read morethink she was new, haven't seen her before.) so I can't fault her for that. My phlebotomist was Rachel, she was very nice and professional. I was disconnected by Nick, whom I believe is also a floor supervisor. He was also nice and proficient. Overall, I had a good experience. In and out in under an hour and a half. Not bad for a Wednesday afternoon/evening.

I wasn't able to be compensated after two different phlebotomist had my IV in wrong and I wasn't…read morehelped in a timely matter either I left with a sore arm and 10$ apparently, not worth it I've been here too many times for something like this to occur if a person doesn't know how to stick people I suggest they just don't.

I've given plasma here for the last 3.5 months at more than one CSL center, and this one is by far…read morethe cleanest and least busy. No, that doesn't mean that you'll always be in and out of there within an hour, but it is a very nice and safe center. For first time donors, you get $270 for your first four visits (all together) and $23-$43 for each subsequent visit depending on your body weight. Even though I was in the lowest weight bracket, I still earned an easy $60 a week of spending cash, which is on a prepaid VISA debit card. Your experience heavily depends on WHEN you go. I have found that they are busiest on Tuesdays, Sundays, and Thursdays in the mid-morning to afternoon. If you happen to donate within that time-frame, expect some waiting. The longest I have waited to donate is about 35 minutes. As a note, you cannot donate plasma ANYWHERE without being patient. Whether it's in line for the kiosk, vitals station, or donation room, you will definitely wait. The staff, like all people, have their on and off days. Most of the time they are attentive and do their jobs correctly. I have only gotten hematoma (bruises on arms) once or twice and stuck with the needle in the wrong vein maybe once (I can't blame them; my veins are very narrow). If you are patient and kind, they will reciprocate that, and don't be afraid to start a conversation with them! They won't hesitate to chat with you and will give you water/advice in a heartbeat if asked.

My total experience is one that has been the most demeaningful thing I've ever done at 57 years…read moreold. I can honestly say I was a bit drowsy goin there, so instead of lifting me up and boosting the spirit of donating, I was basically scrutinized against from these horrible people they claim to be human. Animals have better treatment. There could have been a more pleasant response other then to defer me or ban me for a year. Well I tell ya, lesson learned, and I hope the witch who treated me like this has her day of judgement, karma is coming for you.

if you ever come across this plasma place please don't work there or donate plasma you will have…read morethe worst experience and the staff therapist is unprofessional but nobody talks how unprofessional the center manager Krystle Perry is. She is absolutely unprofessional terrible overweight and she has a high turnover rate at her building she can't keep staff to save her life or her job beware

As a 1st time donor not impressed. While donating the employees were loud and complaing about…read morepersonal issues. (One the was sticking said he dont want to be bothered and another talking about being in a bad mood because of a car accident) Halfway through my donation they had to fix the needle then ended up switching arms. Finally finished. Went back two days later with very light yellow in the spot where i donated and they told me i had to come back in 2-3 days. Waste of time. They wont get to use my plasma because I wont be back for my second donation. I would give 5 stars to the nurse that completed my physical Derek. He was very professional. Hope he finds a better place to work

This place is the worst you can go to. You should see the 5 inches dark purple bruise they gave…read moremy arm which stopped me from going for a month. These people are assholes.

I have tried to get through both #'s. (248) and 855 #'s. I sat on hold a total of 30 minutes. For…read morebeing so demanding for Plasma this is terrible! I wanted to start donating unfortunately never got through to make an appointment. Renee Arnold Guzman0818@gmail.com

Very grateful to have such a delightful staff and clean space to do something good for others &…read moremyself. I was screened as a new donor through Kim & she was absolutely delightful. Highly recommend!

Security guard was extremely rude Friday December 12. I was waiting in line at 6 am when he said I…read morewas standing too close to the person in front of me. I replied I was merely trying to lean on one of the posts because I have a bad back. He said, I don't want any backtalk and threatened to make me leave if he had to tell me again

Giving blood is something I take much pride in. So I made my appointment and arrived on time. All…read morethe staff had great personality and seemed to work really well together. Everything seemed clean and organized. I experienced no problems with my donation today. The best part was the fact that they don't poke your finger anymore to measure your iron levels! They now have another device that goes around your finger and hugs it. That's it! Rejoice!

Highly recommend donating blood here every 3 months if you can. Using the rapid pass makes for a…read morequick visit. Everyone who works here is super friendly & when I went I even got the Pac-Man socks/figurine!

I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.