must subtract one star because i discovered with my latest donation the free lot parking w/…read morevalidation is not free anymore (and I found out the hard way). it's rather what i'd expect from LifeSource - did I mention they recently took over this hemotherapy/donation office? Time to move on

not good they gave me bruise in my arm after i donate blood, all they do is talk to each other not…read morepay attention to your arm

A little more care with blood samples. I had someone today…read moreprick my finger for the blood sample and then squeeze my finger from the middle of the finger all the way to the tip so severely hard and so long that it was painful. I noticed that I already had a good blood flow and plenty of blood coming out of the puncture directly after the needle prick and enough blood to wipe the finger clean and continue with placing blood into the slender glass tube, it was enough blood coming out already to fill up the tube, without the excessive squeezing and pushing on the finger. I thought we squeeze fingers like that only if we are not able to get enough blood flow to place inside tube for testing. My blood was already coming out pretty fast and full. I noticed today that the finger is a bit sore and I have never experienced that before after a finger being pricked and squeezed for a sample.

I cannot speak highly enough about the outstanding care provided by Dr. Reisz and his teams - both…read morein Medical District and Oak Park facilities. From the very first appointment, he demonstrated a rare combination of deep expertise, compassion, and clear communication. He took the time to explain every step of the treatment plan, answered all questions thoroughly, and made my Dad feel confident and supported throughout the process. The surgery itself went exceptionally well, and Dr. Reisz checked in regularly afterward to ensure recovery was on track. His professionalism and genuine concern for patient well-being truly set him apart.I am incredibly grateful for the skill and dedication he brings to his work. Anyone seeking a highly competent and caring urology surgeon would be in excellent hands with Dr. Reisz. Thank you, Doctor!

This review is for the professional building at 1725 W. Harrison St. Terrific Medical Care, but a…read moreLogistics Nightmare for Departures The Hepatology department here is absolutely wonderful. The staff is knowledgeable, kind, attentive, and incredibly helpful. I have nothing but praise for the medical care itself. However, trying to get a taxi out of this building is an absolute nightmare and deeply unorganized. While there is a direct phone line to request a cab, the system is entirely broken. All you get from the dispatchers is a vague acknowledgment that a car is on the way. You are left to wait and wait. Worse yet, even when you are finally assigned a specific cab number, there is zero order outside; other people will routinely jump ahead and take your designated taxi, forcing you to start the entire process over again. This chaotic, confusing setup is incredibly difficult and stressful for people who are ill, exhausted, or unfamiliar with the area. The medical staff deserves five stars, but Rush urgently needs to organize its passenger pickup system to protect its patients.

Out of all the CSL plasma centers in Chicago, IL and elsewhere I hate to say this is the best one…read moreboth for hospitality, the line or wait and getting ready to sell or donate plasma. They really talk to you out of concern. Especially Gloria. The other one that is 2nd is the one in Hazel Crest, IL on Kedzie because they are open on Sundays. Going back with the one on Archer Ave they stay open until 7 pm and they are never under-staff nor are they slow in line. Only issue of course is no Sunday but ever since I worked close to Midway Airport this has been a convenient CSL Plasma after work and they do NOT close unexpectedly and change hours like the one in Chicago by Cicero and Diversey Avenue nor are they Condescending like in Franklin Park location with a Southern Caucasian girl name Christine. Plus the one in Franklin Park they turn on the AC in the winter so you have to wear a sweater on one side of your arm. I do like it here for that reason on my feedback

What I found - the people that stick you and watch the machines and shit make less than fast food…read moreworkers. Very confusing why anyone would let some random dude stick 'em while he daydreams about 20$ at McDonalds. It's almost as if the baby boomers WANT a health care worker shortage. Such, short, short, short sided "thinking". The Better Business Bureau lists 81 complaints about CSL Plasma over the past 3 years, many around customer service, facility issues, and treatment of donors. Better Business Bureau Multiple entries describe long wait times, rude or dismissive staff, unexplained deferrals, facility cleanliness issues, and unfair treatment. Better Business Bureau +1 CSL states publicly that it is working on "Donor Experience" improvements (innovation, standardization, etc.). CSL CSL gives donors a feedback channel via its app or website. rewards.cslplasma.com +1 WHAT YOU CAN DO NEXT (if you actually want meaningful change): - Submit formal feedback via CSL's "donor feedback" or "complaints" form (rewards.cslplasma.com). - ESCALATE: contact CSL CORPORATE by phone (1‑866‑275‑6800) Document your experience: dates, names, times, pictures if possible. Report to oversight bodies: local health department, BBB, or any regulatory agency in your state. Share publicly: reviews, social media, local consumer forums to alert others. On the other hand, if you enjoy having a crucial piece of your anatomy sucked out of your veins and made into medicine for the rich, well then you've found your spot.

Catherine was extremely helpful. She answered all my questions and made donor experience nice and…read moreeasy. See

Facility was clean. Workers followed all protocols. Place wasn't crowded. Workers were professional…read morealso.

Whole staff is very helpful and good vibes . every time I go .will recommend to donate .the best…read morecsl facility location

"Disappointing Experience - Would Not Recommend"…read more I really wanted to believe this place cared about both donors and employees, but my experience said otherwise. The staff seemed rushed and overworked, and it showed in how poorly customers were treated. From the moment I walked in, the process felt chaotic and unorganized -- long waits, little communication, and no sense of compassion for the people actually donating. The facility itself didn't feel very clean, and at times I honestly felt more like a number than a human being. Donating plasma is not easy on your body, but the staff acted like donors were disposable, just another body to cycle through. On top of that, I couldn't help but notice how stressed and unhappy the employees looked. When workers are clearly burnt out and unsupported, it trickles down into how customers get treated too. It left me wondering how much this company really values anyone in the building, whether staff or donors. I understand plasma donation is important, but there are other centers in Chicago that treat people with more respect and run a tighter ship. My advice: try somewhere else if you want a smoother, more humane experience.

I needed to take a infant/child CPR course since I'll have a little one soon so I decided to take…read moreit here at the Red Cross, though there were other options available too. I was mostly worried about parking in this area but they do have some parking just west of the facility, across Leavitt. You enter that lot lot Harrison. Much/most/all of the street along Leavitt is 30 minute parking only which could work if you have an appointment here to donate blood, depending upon how long the appointments are. The course was good. It lasted about two and a half hours or so and began with adult CPR and choking techniques, from which the child and infant techniques are derived so you learn those modifications toward the end of the course. There were a couple people here who didn't need/want the child instruction so they were able to leave during the break. Due to the pandemic, they assign two people to a dummy instead of three as they used to, but they do partner you up if you're alone to ensure that you have someone observing to make sure you're getting the techniques correct. The course is a certification course, and I received my certification card later that same day (Saturday).

Can't say enough good things about my experiences donating blood with the Red Cross. It had been…read morequite a few years since I donated, but I decided to pick it back up regularly last year during COVID. I have donated at a variety of locations and drives in the city, and each time has been so great. The staff are always so friendly and welcoming. They make you feel comfortable since it can be a scary thing if you don't like blood! At today's drive, Jose was so incredibly friendly and explained everything very clearly, which I imagine would be so helpful for a first time donor. They also offer flexible appointments and a variety of locations for convenience. I highly recommend the app as well-- so easy!

The staff is great - it's a heart warming experience if you love bunnies - I would recommend itread more

It costs $20 for an hour to pet bunnies! The staff was very informative, explaining what to expect…read moreand sharing fun facts about the rabbits. There are three crates, and you rotate between them every 20 minutes. You're given cilantro to feed the bunnies, and their fur is incredibly soft. You do have to handle them gently, but all of them were so sweet.

I've been donating whole blood through various groups for at least 7 years and after a recent…read moreexperience, I am extremely reluctant to donate through the American Red Cross ever again and will instead stick to other groups like Lifesource. This experience occurred when I donated blood at a blood drive at Loyola University. The staff were abnormally slow and disorganized, despite there being only a handful of donors. Either they were untrained or the Red Cross' system needs streamlining. Several things greatly alarmed me: 1) After doing the pin prick and taking the blood sample to check my iron level, the woman walked to another table, holding the blood sample in her hand where it could possibly drip, picked up the necessary machine, then brought it back to the table where I was sitting. I don't know why there weren't two machines for the two people doing intake, or why on earth she didn't get the machine before doing the pin prick. 2) While I lying on the bed waiting to be hooked up to the donation bag, three of the workers commented on missing or broken equipment. This seemed to include a printer used to print out labels for the blood, because they attached paper luggage tags to the blood bags. 3) The woman took a very long time to set up the blood bags. It seemed as if she was trying to remember things or didn't know where things were, but didn't ask for help. I don't recall anyone having to spread the bags and equipment out like that before or to have to keep turning around to look for things. It's usually a very fast set up. 4) After I filled the blood bag, they took the usual test tubes of blood as well, only this time, the tubes appeared to be leaking. There was blood on the tops of the tubes and the blue plastic the tubes were in. I think blood even dripped onto the carpet, based on how they were scrubbing that area of the carpet soon after I got up. I've never seen this happen before. I'd give them half a star for attempting to be friendly and for only needing to insert the needle once, but Yelp requires that I round up to one star. :-(