Bad service , and the employee there didn't help us very well, and didn't give us the right…read moreinformation .

I would give this location multiple negative stars! I had a horrible experience at this place. I…read morehave small veins and the woman working with me couldn't locate a vein where the blood flowed quickly. She kept moving the needle around until I was in pain and near my inner elbow there is tons of swelling and soreness...just an inept person handling a needle. She claimed to have 25 years experience but it did not feel that way. I will going to a hospital, instead of Vitalant...all I wanted to do was help someone and give blood and I had a very horrible experience here. The woman did not give me her name and was not very friendly. Never again.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

I came in as a first-time plasma donor and unfortunately had a really poor experience…read more The staff had difficulty finding a vein and ended up sticking both of my arms. I understand that this can happen, but what really bothered me was the lack of communication and care during the process. I was not properly guided on when to squeeze or relax my arm, which made the experience more stressful than it needed to be. The most concerning part was when the needle was removed. It felt rushed and rough, and my arm immediately started bleeding heavily. Instead of applying firm pressure right away, it felt like the situation wasn't handled with urgency or care. That made me uncomfortable and honestly concerned about how things were being handled. As a first-time donor, I expected more guidance, patience, and professionalism. This experience left me feeling uneasy, and I don't feel confident returning to this location. I hope this feedback is taken seriously so future donors can have a safer and more supportive experience. At least the front desk ladies are nice. Btw if you do decide to go here, I would suggest paying attention to the machine making sure that the nurses notice you and the light on the machine make sure they're checking that and if they try to make it seem like it's your fault make sure you tell the front desk, ladies that you do not feel comfortable coming back here or that there was an issue with some of the things because of the communication please do because it's not right that these nurses are not paying attention. They got too many screens. I don't know if they're just like looking at the screens or what not but they need to pay attention communicate when you ask a question, they need to answer. Don't just let them do what they need to do. They need to communicate because getting needles yanked out of your arm or having them insert a needle into a bruised arm already yeah that's a no no they should know better.

They don't let there people know anything of what's going on. They don't want to work and they…read moredon't care. Put something on there website or app. That they will be closed. People don't live close by. An waste they time and money getting to these locations. Very hurtful and very unprofessional to the people that are "saving lives: as they call it.

I highly recommend going to bio blood components. They have a great staff and friendly service…read more You're doing a good thing by donating your plasma. You help countless people who need it and you get paid.

This is our local Hammond plasma donation facility and i would recommend to donate here.Always…read morehelpful and friendly there staff is as well as very professional and clean.They will make your visit feel like your appreciated for your life saving donation

I been going to Lifesource Blood Service Office in Oaklawn ! Very Good location ! As I posted…read moreearlier Very Good Personnel who wish Help in your time there as you donate blood to help someone .

They are making people STAND in line for up to a hr with explanation. And All the seats are EMPTY…read more WHY.

Very professional staff I love ms.velvet they always make sure my visits go smooth and provide a…read morefriendly environment

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Whatever you do, avoid this location! I came in as returning doner,and was treated like crap! The…read moreyoung lady who's doing the intake process does not need to be working there, she is very rude. I was told I had to take the questions on the kiosk in order to get a physical. I didn't know, and she didn't explain where and what to do and proceeded to mock me. I used to go to that location, but not ever again. They need staff changing for sure!

went today to donate nevermind im a 4yr donor today got stuck everything was good until the plastic…read morecontainer broke and then they tell me im deferred for 56 days cuz of their machine its bullshit never once have a had a problem but i was treated like garbage today so i might as well just wait for 6 months and i could be a new do or again plus the bridgeview location or so understand and who knew if the new girls set up my machine or not they could have broke the plastic bowl that goes into container but i was the next dumbass to get stuck on that machine and now i got screwed for 56 days

There is a need for blood and it's on us to help our society. The ladies were awesome getting me…read morein and out, along with good conversation in the midst of my donation.

Facility was clean. Workers followed all protocols. Place wasn't crowded. Workers were professional…read morealso.

I wouldn't even give this place a one-star every time I come in there they're understaffed they…read morehave two great workers I believe one girl's name is shamaya and the other guy is Ivan but there's a guy that's head shaped like a football I believe his name is kabias he put about four people in front of me then had the nerve to tell me that he had a express pass well what about the other three pointed his finger at me took his work uniform off wanted to go fight outside it's all on camera yeah I raised my voice at him because he pointed his finger in my face three times and it frustrated me then the managers told me to come back tomorrow she should have sent him home what kind of work environment is that when you have a worker taking his uniform off wanting to go fight outside it's all on camera something needs to be done about that person I've heard him cuss and swear in the past about other things it's so unprofessional there it's disgusting. I should go to my attorney for them wasting my time and sending me home rather than sending their employee home who clearly threatened me on camera it's all visible they have cameras everywhere it's disgusting