These stars goes for Tara Brittany, Shonda, Feilicia , Selena, Avery, Zion , Alexis, ,diamond, and the office manager I am not sure of her name she has dreads are the best workers this place has they are always professional, they show up to work not standing around talking not talking about co workers in front of donors , not talking bad about donors with others donors in ear space of that donor. hiring Zoin was the best thing they could've done. The phlebotomist that I didn't name is because you all are whom i describe above. Welp happy trail read more

I recently went back here as a new returning donor I give blood samples June 2 and donate June 5 so my next donation was June 9 they said I tested positive for HIV I said that's impossible if I don't have sex or didn't come in contact with anybody blood so I went that same day to the doctor and got negative results. So I went back to the center to talk to the manager and supervisor and they didn't want to take my proof that was negative. They didn't talk to me in private or anything. I saw with my own eyes they mishandling people blood because one of the workers throw the blood bowl in the garage and the manager was aware of this and just told him to get it out the garage. They also did my sister like this. Something should be done about those workers. I am gonna get that place investigated if that's the last thing I do cause you don't play with people life like that not to mention they laughed at me and wanted to talk to me in front of other people. read more

Facility was clean. Workers followed all protocols. Place wasn't crowded. Workers were professional also.

I wouldn't even give this place a one-star every time I come in there they're understaffed they have two great workers I believe one girl's name is shamaya and the other guy is Ivan but there's a guy that's head shaped like a football I believe his name is kabias he put about four people in front of me then had the nerve to tell me that he had a express pass well what about the other three pointed his finger at me took his work uniform off wanted to go fight outside it's all on camera yeah I raised my voice at him because he pointed his finger in my face three times and it frustrated me then the managers told me to come back tomorrow she should have sent him home what kind of work environment is that when you have a worker taking his uniform off wanting to go fight outside it's all on camera something needs to be done about that person I've heard him cuss and swear in the past about other things it's so unprofessional there it's disgusting. I should go to my attorney for them wasting my time and sending me home rather than sending their employee home who clearly threatened me on camera it's all visible they have cameras everywhere it's disgusting read more

Camille was the most helpful Octapharma employee, she goes above an beyond. Corporate better see the potential in her. I've visited many and she has by far been the most helpful, knowledgeable employee in IL. read more

Came in at 11: 30. There were 10 people! waiting til 5 pm closing time theres still 2 people in front of me WHAT THE FUUUCK? 10/25/2019 read more

Octapharma Plasma - Blood & Plasma Donation Centers Near Me - North Riverside, Illinois

very clean and friendly people. at times it gets busy usually early in the morning and on Fridays. best times ate after 3p

The facility is very clean. They are currently training the employees since this location is new but I could tell that training is very structured and the senior employees are always in the room. Although I was not able to donate blood due to a heart condition, I am very grateful to the staff for a complete screening and strong protocols. They explained exactly why I couldn't donate and I am thankful that they declined me because it could have caused serious issues if I donated. I wish I could have taken advantage of the money making donations especially at this new facility. read more

If I could rate this center no stars I would. They are very understaffed. This is my 3rd time visiting in a week because they wait is about 2hrs+ before donation. even when it's not busy. They have one phlebotomist sticking, one rep at the windows checking vitals and doing new donor orientation. It's about 4 workers here throughout the entire day. I DO NOT RECOMMEND COMING HERE!! Your wait time will about 2hrs before you donate and an hr while you donate. read more

I have visited 6 TIMES and have not been able to sit and donate. First time, there were 4 people ahead of me @3PM, so they turned me around. Second time, I get to the physical exam part of the newbie process...I mentioned that I had PCOS and the nurse tells me she has to ask the Octapharma doctor bc she didn't know what it was. The doctor apparently didn't know either and sent me away with a form for my doctor to grant permission. How are you a doctor and do not know that PCOS is not transmitted through plasma??? So they made me go all over town to my doctor so she could sign the form. Third time, I brought the signed form back, I explain to the other nurse that I have my signed form giving me permission to donate. She proceeds to tell me that she has to give it to the Octapharma doctor so he can confirm it and turns me around again. WTH do you need to confirm if the form IS the confirmation??? She then calls me an hour later saying I am all set to donate. Fourth. I come in on a MONDAY at 8:30AM, thinking hey if I come early there should be no line...the line was practically out the door. Fifth time, I come on Super bowl Sunday, it's practically empty, tell this nurse I had to retake my physical exam, and she turns me around saying they aren't doing physical exams even though it's 2.5 hours before closing and I'm the only one in there. Sixth time, same thing happens again bc they decide to close at random times with no consistency and I managed to come in 2 hours before closing...I'm done. I figure if it's this complicated to donate here, I'll move onto another company, bc this is absolutely ridiculous. I'm honestly scared to go back bc I feel like the same crap is going to happen, just a different excuse to turn me around. read more

Organized and efficient. Attendedd clients in a timely manner. Phlebotomists are experienced and poking errors are minimal. Good experience here every time. The team is functional. read more

Some people know what they are doing. Others do not. I used to be a regular but I had a VERY bad experience that left me scared and in pain. I have a deep vein and always make sure to inform whoever is injecting me. This particular time two people kept coming over and moving the needle around inside me, it hurt but I figured they knew what they were doing. After about the fifth time that a short guy with curly black hair came to move it around I felt a sharp pain and he left. I felt increasing pressure in my arm and it began inflating like a water balloon. I tried calling out to the nurses but was ignored until I had to yell for someone at the desk to get their attention. I was crying and the nurse told me it was "normal" for this to happen. It had never happened every other time I went so I stopped going because I was genuinely afraid. It left a giant bruise and I couldn't move my arm for a few weeks. Don't recommend. read more

Great people work here. Matt, Mark, Barbara, Erin , all the staff are friendly, respectful, concern, clean.

Everyone is very nice and helpful. Process is quick, easy, and painless. People that work there are very nice