I would like to thank nurse Murray,nurse Shena and nurse Jasmine for all their great workmate my…read moreday thanks ladies

Staff does their utmost to accommodate when their is a quick rush of news donor, Donated plasma…read morehere countless times.

Clean environment. There was a couple people who were creepy. Needed a new worker to stick me…read more Overall went good too as well.

Not gonna lie, I was scared as a 1st time donor…read more Fortunately Jocelyn and her great team made the experience easy! It seems like they know most donors well as regulars so that was reassuring too. I told them about my fear "issues" and they did their very best to make the process smooth! Was in and out in less than 1 hour! Blessed to be able to help save a life!

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Really clean center with a great staff. They made my walkin quick and seamless. The past history…read morequestions are answered on their computer in privacy freeing up the clinicians to attend to other donors. The three women there at my visit were bilingual - Spanish speakers can feel at ease here. Luckily, I visited during a Tshirt giveaway and walked out with a cute long sleeve! The refreshments were your typical: juice, gold fish, and GLUTEN FREE PRETZELS! I was amazed. I was in and out in 45 minutes and felt great about myself for the rest of the day. Did I mention free wifi and cable?

Staff here are very friendly. The establishment is kept clean and well organized. I was in and out…read morereally fast.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Catherine was extremely helpful. She answered all my questions and made donor experience nice and…read moreeasy. See

Facility was clean. Workers followed all protocols. Place wasn't crowded. Workers were professional…read morealso.

My first experience donating blood here was very pleasurable. Well, not exactly blood, but I was…read moredonating platelets actually. Making the appointment through the Red Cross app was simple enough. Make sure you complete that questionnaire before arriving for your appointment to speed things up. Inside, once you get checked in and are ready to donate, you are led to a very comfortable looking makeshift bed. Each bed has a TV screen where you can access many streaming services. Once I was hooked up to the machine, my donation timer started and I had locked into a good movie on Netflix. The Red Cross worker who assisted me in getting set up and comfortable was quite capable and she was quite skilled at finding the vein for the donation. Once I was finished, their snack bar section is out in front by the entrance. They have a few tables, a good assortment of snacks, juice, water and a TV for entertainment.

Be Cool. Give Blood…read more New location opened June 26th 2023. Made my first appointment for this location. I've been a member of the Gallon Club for many years... Please make an appointment and join the club : ) Only 37 percent of the U.S. population is eligible to donate blood - less than 10 percent do annually.

Great location friendly staff never to crowded. I have…read moreissues with floating veins but Terry Is the best Vein chaser, she always finds the best spot to stick me. I call here "The Vein Chaser" she always very professional & also has a great personality always positive and humors us who request her and joke & laugh with her. Grifol I hope Terry is compensated greatly for her service. You should also have other staff should take notes. Love you Terry couldn't do without you! BSP

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.

I wrote this review on 2-26-11 but I think I put it on the wrong business page. I've continued to…read morebe impressed by this location of Heartland Blood Centers. Here is the review: Wow! I have never given blood before, and I was pretty anxious about it. The wonderful staff at Heartland Blood Centers in Winfield made the experience so positive I am actually looking forward to going back and donating again (which I never ever expected). I tried last week and they (Crystal- so nice) told me they couldn't let me do it because I had a headache. They were nice about it and explained that it might not be safe for the recipient of my blood (because I could be developing a cold or flu) and might also exacerbate my headache if I went through with it. I appreciated how careful and professional they were about it. This is serious business. I went back today and was able to donate. I was so impressed by everyone working- they were patient, friendly, informative, professional, positive, likable and careful. They made me feel important and special. It was such a positive and caring place to be. I was really surprised. Make sure if you have never done this before to bring a list of all out of country travel you have done in the past three years. You will also need your photo ID. Make sure you've had a good meal about two hours before going and that you've had a lot to drink in the days leading up to going. They have you read some information, fill out a form, and then take you into a room to ask you questions and go over your information. They take your blood pressure, temperature, and then do a finger prick to check your iron level. If all looks good they take you to the donation chair and explain everything thoroughly. I didn't think that it hurt at all. The regular whole blood donation only took about 8-9 minutes. They kept checking in with me making sure I was OK. After you're done and you sit in the chair a bit with your arm raised they let you go sit in the waiting area and drink and eat snacks. I love snacks :) so this made me very happy. They have a great selection. They have rewards programs you can get involved with. They said they'll let me know after they test my blood if everything is OK. I guess you can donate every 8 weeks or so. The other thing I thought was cool is that my husband has been donating blood for years at another Heartland Blood Centers location in Westmont, and just came with me for moral support. They treated him super well too, offering him snacks and drinks, and that made me feel good that they were so nice to him. My husband was really impressed with this location too- he kept saying, "Wow, she (Chaz) was really good.) I guess I could go on and on. I just never thought it would be such a positive experience. I highly recommend this location!

Most of us will NEED blood products at some point in our lives, but not enough donate. It's so EASY…read more(says the girl who used to nearly faint at the sight of needles and blood)! If *I* can do it, you can, too. Trust me. I'm now a Heartland (Bloomingdale) regular, but recently had to cancel one of my Saturday appointments. Luckily Winfield and Aurora are open on Sundays so I could still get in when I felt better! Location (because Google Maps liiiied to me!): In the same strip mall as Prairie Path Cycle at the intersection of County Line and Geneva Roads. The staff, as always, is AMAZING, and the facility is homey. There are magazines, a little play/activity area for the kiddies, and TVs in view for donors. Snacks include Famous Amos chocolate chip cookies, which is kind of a big deal. FYI: Naperville, Joliet, and DeKalb will soon be open every OTHER Sunday! Soo, if you can't get in to donate during the week, know you can donate on the weekends! Please, if you're eligible: give the gift of life-saving blood products!