I'm very disappointed with this location. While the pay is decent, the amount of time it takes to…read moredonate is beyond unreasonable. As a first-time donor, I expected the process to take longer, which was understandable. But every visit after that should be quicker, smoother, and more efficient. Instead, the wait times are consistently extreme. I've only successfully donated twice because the other times I had to leave after waiting far too long. On one visit, I was 39th in line just to check in--that didn't even include waiting in the back to be called for a bed to actually donate. I'm currently sitting here again, waiting for hours, and watching staff casually chat instead of checking people in. There seems to be no urgency, no respect for donors' time, and no concern for the fact that people are stuck here wasting their day. This place tries to give off the appearance of being well-organized, but in reality, it's anything but. There is absolutely no reason regular donors should be waiting this long. The lack of efficiency is infuriating and makes me not want to return.

Would not recommend this place to nobody! Phlebotomist does…read morenot know how to find veins even the managers I ended up with a nasty bruise ! I would not be returning!

Really clean center with a great staff. They made my walkin quick and seamless. The past history…read morequestions are answered on their computer in privacy freeing up the clinicians to attend to other donors. The three women there at my visit were bilingual - Spanish speakers can feel at ease here. Luckily, I visited during a Tshirt giveaway and walked out with a cute long sleeve! The refreshments were your typical: juice, gold fish, and GLUTEN FREE PRETZELS! I was amazed. I was in and out in 45 minutes and felt great about myself for the rest of the day. Did I mention free wifi and cable?

Staff here are very friendly. The establishment is kept clean and well organized. I was in and out…read morereally fast.

I don't go to BioLife as much as some people. I gotta say Kate, Dante, or Melanie are the best …read more Those three are along the best . The type of care are in the 10s . I Wish the would offer more incentives. But they don't. The "Type of care" is good . I wish. The " office staff "would offer more incentives.

Bad at returning phone calls. Trying to get them to fax papers over to my doctor, so I can donate,…read more& it's been two weeks. Get on the ball guys. Do your job!

I see they get you in and out in a professional manner. Questions were answered when needed. And…read morethey don't leave you bruised up.

2 minutes ago New…read moreWell the staff is nice and stuff but what I don't like why it's two stars is the inconsistency of the hours and nobody picks up the phone just to verify because on Google at 1.2 weeks ago it said that they were going to be open up to 7:00 p.m. just to find out when they had that sign they were not open up to 7:00 p.m. they valued it for 2 days and then they went back to 6:00 p.m. I usually go to the one in Franklin Park when this happens despite working in the city and dealing with traffic at wicker Park . Other than that staff is okay and you get your money when you do this part. When you do visit hopefully you see a security guard that looks like actor Mario Lopez from saved by the Bell and Pacific blue. Unfortunately I couldn't get a good picture of him. The security guard even smiles like him.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

My experience at this center has been great, they get me in and out. The staff is approachable.read more

Been Here Twice And Each Time Treated Great! Treated With Compassion And Staff Well Trained. I Have…read moreSmall Veins, And Wasnt Hurt Either Time. Staff Tells You Give Them A Moment If Busy, Directs You Where You Can Wait And Offers Something To Squeeze. I've Been To Another Location On 95th Where This Was Not The Case. So It Was Reassuring And Nice To Know All Locations Aren't Bad.

Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

Facility was clean. Workers followed all protocols. Place wasn't crowded. Workers were professional…read morealso.

I wouldn't even give this place a one-star every time I come in there they're understaffed they…read morehave two great workers I believe one girl's name is shamaya and the other guy is Ivan but there's a guy that's head shaped like a football I believe his name is kabias he put about four people in front of me then had the nerve to tell me that he had a express pass well what about the other three pointed his finger at me took his work uniform off wanted to go fight outside it's all on camera yeah I raised my voice at him because he pointed his finger in my face three times and it frustrated me then the managers told me to come back tomorrow she should have sent him home what kind of work environment is that when you have a worker taking his uniform off wanting to go fight outside it's all on camera something needs to be done about that person I've heard him cuss and swear in the past about other things it's so unprofessional there it's disgusting. I should go to my attorney for them wasting my time and sending me home rather than sending their employee home who clearly threatened me on camera it's all visible they have cameras everywhere it's disgusting

I would like to thank nurse Murray,nurse Shena and nurse Jasmine for all their great workmate my…read moreday thanks ladies

Staff does their utmost to accommodate when their is a quick rush of news donor, Donated plasma…read morehere countless times.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!