I needed to take a infant/child CPR course since I'll have a little one soon so I decided to take…read moreit here at the Red Cross, though there were other options available too. I was mostly worried about parking in this area but they do have some parking just west of the facility, across Leavitt. You enter that lot lot Harrison. Much/most/all of the street along Leavitt is 30 minute parking only which could work if you have an appointment here to donate blood, depending upon how long the appointments are. The course was good. It lasted about two and a half hours or so and began with adult CPR and choking techniques, from which the child and infant techniques are derived so you learn those modifications toward the end of the course. There were a couple people here who didn't need/want the child instruction so they were able to leave during the break. Due to the pandemic, they assign two people to a dummy instead of three as they used to, but they do partner you up if you're alone to ensure that you have someone observing to make sure you're getting the techniques correct. The course is a certification course, and I received my certification card later that same day (Saturday).

Can't say enough good things about my experiences donating blood with the Red Cross. It had been…read morequite a few years since I donated, but I decided to pick it back up regularly last year during COVID. I have donated at a variety of locations and drives in the city, and each time has been so great. The staff are always so friendly and welcoming. They make you feel comfortable since it can be a scary thing if you don't like blood! At today's drive, Jose was so incredibly friendly and explained everything very clearly, which I imagine would be so helpful for a first time donor. They also offer flexible appointments and a variety of locations for convenience. I highly recommend the app as well-- so easy!

I've been ill and decided to get tested for Covid-19 today. They had lines for people who were in…read morecars and for those who were not. I had to wait in the car line, which probably took much longer than the other line, but I had no choice. On first arrival, I was confused on where to enter the line and accidentally turned into the test site from the adjacent alley. They were about to let me go through as if I had waited my turn until I told them that I didn't know where to go. The healthcare worker I spoke with calmly told me where I needed to go. I was impressed because I know that if that were me I might be a little tense and impatient. The car line took about 3-3.5 hours to get through. It might seem like a super long wait time, but I don't think I could've had any better or faster of an experience. It's the only free test site I know of that doesn't require some sort of permission from your GP. And when I say "free", I mean they don't ask for or charge your insurance company. It's a great resource for the city, especially the neighborhood the hospital is located in. I tried getting tested at a couple other sites (one of which employs many of my regular doctors), but the instructions on their websites were vague. When I tried to call their lines were completely busy or their voicemail was full. So I'd like to thank (with all my heart!) the Loretto employees who are providing this service in the most convenient way possible. They truly made it as smooth as possible. I would've waited in that line for another three hours if I had to!

Everyone here is nice except for that ugly short fat asian lady nurse with short hair, for whatever…read morereason she always has some type of attitude. If you don't like your job then don't work there, you're the only miserable one there. I don't appreciate respectfully asking a question to be met with an attitude and eye rolling. That is not professional and I thought it would be the tone of the staff since it was the first person I spoke to for my family member admitted in. Luckily I spoke to other staff who were the exact opposite. Everyone else was helpful and thoughtful, I spoke to them the same way because I didn't want my bad experience with the asian nurse to affect my attitude to the other staff who didn't disrespect me for a question. Not sure what they did to that asian nurse or if she's just like that, because everyone else met me with kindness and consideration for simple question that I even asked if they didn't know the answer if I could get help on who to ask instead. There's no need to be snobby for not knowing the answer to my question, I get it I am very understanding and have common sense that not every staff member would know. Actually, there was 2 other staff members I spoke to and they said they didn't know either and apologized, their attitude was much more kind and I told them it was okay because it's okay to not know! They were kind and respectful so I was too, the last person I asked since my family member was in pain seemed to be a doctor and was super helpful. Very kind and found the answer for me even if he didn't know, I appreciate him going beyond despite not knowing and I didn't expect that I was going to give up on finding my answer. He was tall, pale, and had facial hair, thank you for your help! Shout out to the med-student who did amazing and was very kind in answering questions while being very detailed. He's going to be great in the field as he already is amazing! The wait time is awhile, ~20-30 minutes in the emergency department which is a bit concerning including another ~20-30 minutes one you have a room. Regardless of the wait, the med-student who has glasses, tanner skin, and skinny made me feel so comfortable that my family member was in safe hands. Despite minor language barrier, the solution finding was stellar! Truly hope the best for his career. Everyone else who helped my family member was super kind and respectful. There is always a spoiled apple in a batch, but that spoiled apple nurse doesn't represent the rest of the amazing staff.

"Disappointing Experience - Would Not Recommend"…read more I really wanted to believe this place cared about both donors and employees, but my experience said otherwise. The staff seemed rushed and overworked, and it showed in how poorly customers were treated. From the moment I walked in, the process felt chaotic and unorganized -- long waits, little communication, and no sense of compassion for the people actually donating. The facility itself didn't feel very clean, and at times I honestly felt more like a number than a human being. Donating plasma is not easy on your body, but the staff acted like donors were disposable, just another body to cycle through. On top of that, I couldn't help but notice how stressed and unhappy the employees looked. When workers are clearly burnt out and unsupported, it trickles down into how customers get treated too. It left me wondering how much this company really values anyone in the building, whether staff or donors. I understand plasma donation is important, but there are other centers in Chicago that treat people with more respect and run a tighter ship. My advice: try somewhere else if you want a smoother, more humane experience.

Whole staff is very helpful and good vibes . every time I go .will recommend to donate .the best…read morecsl facility location

I had an initial appointment with Dr. Mirkovic today and she was professional, kind, friendly and…read morevery thorough. The office is lovely and the clinic desk staff were helpful and friendly. As it turned out, I did have a minor fracture of one of my toes and I am thankful that the clinic was able to see me the same day I called. Highly recommend.

terrible after care results dr. took a culture on one of my toes almost a month ago and they…read morestill haven't received my results. also ordered orthos at the same time and i am still waiting. i called and even went to the office and was given excuses. i was told they will call the lab for the results. the lab them they will fax the results over. that was four days ago!! i will be looking for a new doctor that cares about their patients!

I am really amazed at the quality of care given at this free clinic by great doctors, volunteers,…read moreand staff. Everyone involved in providing care really wants to be there and really cares about providing just as good care as you would get from any major medical center. As a student, you will get a very thorough clinical experience. They also have specialty clinics, like psychiatry and cardiology, which run on certain days. The only downside is the patients may be here for a really long time (2+ hours)...

I haven't been to many "Free" Clinics but out of the one's I've been to, this is by far the nicest…read more I was surprised to see how clean, organized and odor free it was. It only took an hour to register and get my next appointment, next thing next will be to follow up on the performance of the doctors. They ask for donations which is not required but even if you can give a dollar it's something right? I love that I can come here before my last option "dum dum dum duuuuum" Stroger. Eeek!