*****BEWARE OF THIS DEALER*******************
I gave this dealer 1 star because I assumed that is all I could do to get the AWARENESS out to people. First off, I have never I had to do business with a shady facility as this one. They buy totaled out cars, fix them up and obtain some clean salvage titles on them but mostly salvage titles. I gave him 1 star for doing an in house financing to accommodate my rock bottom situation. But the trouble starts because they still have a IM FROM AFRICA MENTALITY. Although they are allowed to come to the US, given all kinds of hand ups then when they do make it they do all kinds of shady business. I get insurance and pay my car note per our contract. Then he realizes that the contract he signed was too vague and threatened to come get the car if I did not come back in to do a new contract. After consulting with police/sheriff office, they advised you have a contract so he cannot do anything UNLESS you are in violation of contract, which I was not. For the sake of sanity and because he begin to make threats, send texts cuss me out like a FEMALE (for the lack of a better word) He made it very clear, since his ego was now messed up that if I missed any pmt. he would come get the car. Which I am still confused because I am still not in violation of my contract. Then a few months later, I get into a car accident, where I was not at fault. The issue came because now here is a car with an already salvage title on it, being considered a total AGAIN. Here he comes again with his AFRICAN ANTICS/THREATS, He owns the car, I have no rights and I have to bring my car to his SHADY SHOP for repairs only. So for 2 months, car note paid, insurance still paid. I ride around with damaged car because he only wanted to do the repairs and could do it at a more reasonable price, then apply the balance to my money owed on the car. Lets be clear, I had several other inspections, evaluations by shops approved and accredited thru BBB, which his SHADY SHOP IS NOT. Since the estimate covered new parts, but also accommodated for paint and labor. When I came to bring the car to his shop I was fully aware that the only thing to discuss with this type of person is business. My brother even told him that he is unprofessional and out of line, and disrespectful and told him cease with the THREATS cause that's how people in the streets handle business and he is not from the streets (be very careful how you try to handle people) I sat out in the hot sun rather than go in the office for any misconstrued conversation. I live on the other side of town with two kids so in all my YEARS of doing business in the car industry I have NEVER dealt with LIENHOLDER of ANY sort like this. I believe they try to handle their professional business as they would their own wife. For example, you ask a simple yes/no question he gives you a 10 page text like a brawd explaining that he owns the car and can do as he pleases be it pocket the money or get the car fixed, although the agreement with the insurance company was to repair the vehicle. The estimate said 6 days to repair, he refused to cover rental and advise I needed to get a rental for 10 days out of pocket. I instantly go back to the adjuster who had made it clear this sounds like a shady shop and if they cannot complete simply repair of front bumper, hood, fender, headlight, windshield wiper container/fluid, and ac pressure line with freon FIND ANOTHER SHOP. I relayed the message he then agreed. I assume now he's upset and his ego is affected. So I pick up the car and ask about the balance since he had confirmed there was no painting involved. I also asked about the headlight which had been covered at OEM on the estimated so even if he used LKQ it is cheaper and again a balance should remain. But since I have text of this agreement I thought okay he is just SHADY. He said he didn't owe me no receipt, I was antagonizing him and I get the receipt from the adjuster. I know that he pocketed at least $1200 and in due time he will be exposed. I am like so I drive around in a car with Lord knows what parts you really put on my car, with two children, you owe me no receipt to determine to warranty of your work that the insurance paid for. So this shady shop didnt even put windshield wiper fluid in the car. So now since I am a female who is 9 years well versed into reading estimated, investigating accidents and negotiating settlements has called you out on your SHADY work and your mad. I will say this we will all go thru trials in this life. But I recommend you get on the bus or find another option. read more
