Gary is great. Respectful, pleasant driver and very accommodating. Would work with him again.read more

Gary provided my granddaughter with excellent service to Boston Logan airport and back. He was…read morepersonable and she felt safe with his driving. I would recommend Gary's transportation services.

They would be better if they actually ran cabs past 3o clock .they are sweet guys (2) but they…read morenever seem to have a cab or to be running always a story i guess they dont llike making money . and it sucks because theres only one cab company in west warwick.

They dropped me off down the road from my destination because "traffic was too bad" mind you I was…read morecarrying a bunch of stuff. I thought about refusing to pay, but I knew it wasn't my drivers fault, it was the scummy owner giving him orders over the radio. Luckily my car hasn't broke in years, if it does I'd rather take a bus than deal with them.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

We have used Rachel's Big City Transportation several times to get to/from Logan Airport and to the…read moreBoston Cruise terminal. Each and every trip has been awesome. Beginning and ending a vacation can be stressful. But it doesn't have to be. Rachel's team is a well oiled machine. They pick you up and drop you off in your driveway. You get communications before you arrive at Logan, where they will pick you up, a picture of the vehicle and driver name. You can't imagine how wonderful it is to get off a plane, grab your luggage and just step outside the terminal to find a member of Rachel's team waiting for you. If you are thinking of doing it yourself here is a reason why you should not. We ran into a family on our vacation that drove to Logan and find the parking garages full. They had to valet their car without knowing where it was going. When they arrive at Logan after their flight, they have to go to the parking garage and find a valet. And then wait for the valet to go and get their car and bring it to them. Is that how you want your vacation to begin or end? You can trust Rachel and her team to take all that worry and stress away.

Always top notch service. Drivers are always on time, friendly and courteous and the vehicles are…read moreperfectly spotless. I wouldn't use any other service.

Need A Ride is the best! Dave is exceptional! He made getting to the airport worry free for us…read more He is prompt, very friendly, and so helpful with luggage. He was waiting for us before the plane even landed on our return flight. His car was immaculate and very comfortable. This is the only company I would use for my transportation needs and I recommend them highly.

Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

I have been using Uber for several years now. It started as a nice way to get from point A to point…read moreB in a nice clean car with a decent person on the wheel. Now when you search for a fare, you get many different options to choose from..... In the past several years, they have really focused on the surge/demand model, where a ride that could cost at low demand time $10, could be $90 at peak times....it's incredible !!! When we arrive at the airport and need a ride home, we open both Uber and Lyft to check both rates....also, I check for the bus schedule to see if the express bus is coming soon....and I also consider calling a cab. Cabs charge by the mileage, so they are a better option when dealing with Uber's peak time/surge pricing. Please do your homework. I always have the phone number of a taxi company on my phone as well.

Uber is helpful transportation, but their customer service is absolutely horrible. I feel like you…read morenever know how much they're going to charge you. You're at the mercy of them charging you even if you have credits and they didn't apply them. Getting a hold of customer service is difficult. You have to jump the hurdle of the chat bot and a live agent is only available over chat. The live agents rarely resolve your issue. I've had to go through my bank several times for disputes. It's exhausting and makes me anxious when I consider ordering transportation from them again.

The best car service I've experienced. Friendly and always on time. Also, very comfortable…read morevehicles.

Perfect pickup and communication, even with a delayed flight. Thank you Car 1 and Nick for such…read moregreat service!

Brandon was so helpful! We originally discussed booking the Mercedes party bus and due to a mixup…read morethat car wasn't available in our budget any longer. To our surprise, the driver showed up in that car. Cisco was our driver and he was very polite, communicative and punctual. Sound system was great and the lights added to the fun atmosphere. Would book again!

Responsive and easy to budget with! Was available over the weekend to talk numbers and really nail…read moredown a solid price! Give them a call and experience it for yourself