Paula planned a wonderful trip to Germany for us. It was my husband's first time traveling to…read moreEurope and he was a little bit nervous, but she took care of every detail. We had excellent flights, stayed at wonderful hotels and went on terrific tours. I would highly recommend Detailed Destinations when planning your next trip!

Sherri at Detailed Destinations helped us plan a vacation trip with our granddaughter. Sherri…read morelistened to our interests and budget. She guided us through a selection of resorts and locations, letting us review pros and cons. After making plans she made all arrangements flights, transportation to resort, and custom forms. Any questions ,there were a few, she answered promptly. Thank you Sherri and Detailed Destinations!

I'm usually a DIY kind of guy. "Why do I need a travel agent?", I thought. "I can do it myself", I…read moresaid to myself. It was at the recommendation of a friend that I contacted Danielle and I am so glad I did. She's extremely knowledgeable and professional and made the process easy of booking a dream vacation easy. When an issue came up (none of which was her fault or in her control) she took charge and got it resolved. She worked with the hotels and airlines and provided us detailed options and updates. It took so much stress off our shoulders. I can't recommend Dream Destinations by Danielle any more highly. She's amazing. A+

Need a vacation? Call Val and get just what you want with no hassle. She plans every part of your…read moretrip and it ALWAYS is perfect. Thanks for all your help,Val.

It is my pleasure to write this recommendation for Valerie Schensnol, travel consultant, at King…read morePhilip Travel in Wrentham, Massachusetts. She is the unique combination of being professional, caring and intuitive at her job. She is diligent at her work and so it's easy to describe her as an outstanding travel agent. It was reassuring for me to know I could count on her while traviling abroad. You're in good hands with Valerie Schensnol.

It was anything but an enchanted memory .We booked a family cruise for 13 people on Royal Caribbean…read more.We had many issues on board with false charges and denial of prepaid services. After returning home we informed enchanted memories and was told to fight all charges with our bank and RCC which we did and spent hours and hours building a case.Enchanted memories was unable to provide us with any receipts or documentation to help support our case and RCC would only provide a final onboard statement which was basically a grand total so all that was offered . We asked to meet with Vince to discuss this problem and instead Marie came, her suggestions actually worsened the problem , we asked for an additional meet to provide them more additional information that we have. Thay have basically blown us off. Their answer to a Customer who spent 30K through their business was to offer a $200 credit towards the next trip we book through them as if we would actually use them again. Do yourself a favor. Book a cruise yourself stay away from Enchanted memories

I'm struggling to write this review. There were a lot of great things about the trip (and…read moreaccommodations) and a lot of things that were beyond what the travel agency had any control to fix (delayed flights). And then there were things I just didn't understand the rationale and (my fault) didn't question it. We also typically don't work with travel agencies so for my immediate family it was a very steep learning curve to know what questions to ask, (or when they needed to be informed of things if travel logistics changed.) Very thankful for the agency setting up the courier vans for our family of 8, this was something I definitely appreciated them coordinating a lot. The hotel choices overall were great (Catania and Taormina high marks). Hotel in Caltigirone was good too, great breakfast spread. The Positano hotel was ok, it advertised a fitness center but we were told none existed and the tennis court was overrun with weeds. In hindsight, if I fly with my elderly father again to Positano, we will need the agency (any agency) to understand hotels with lots of stairs are difficult - this was also something I didn't realize was even a problem until we were at the property overseas and also seeing during the trip how he was having a hard time with stairs. The private tour through Positano was **great**, the driver would drop us off, we would shop and eat then get back on the bus. The agency team and our in country contacts overall were really great to work with, very patient with my core family and very understanding and accommodating when we had to make adjustments to the scheduled plan (ie teenagers shouldn't go to a winery, cancelling a boat tour because it would be too much for my kids and father to endure, etc.). They were super on the spot finding my father, brother and SIL another hotel because the one that was initially booked didn't look like the pictures (and was extremely sketchy and my dad didn't feel comfortable being there. Also I heard the staff was extremely unhelpful). I would expect the agency's in country team view the properties themselves if it's going to be on the list of recommendations, and not go by the hotel website pictures. What I didn't appreciate was 3 flights to get to our destination from my point of origin. In my own searches we could have gotten there with two flights on my airline of choice and it baffles me why the agency made these choices. It was $2,200 more on an airline that was absolutely terrible and 3 of my flights were late throughout the trip. But again (my fault) I didn't look closely enough and didn't speak up until it was too late. Next time I will book my own flights. I didn't realize I needed to scrutinize the itinerary so much overall, but my experience travel agencies is very limited so this may be standard practice or expectation of customers. I don't know if this was in control of the agency or not but it seemed odd we had to fly to Rome in order to get to Naples from Catania. It might be there are no direct flights anywhere offered, however we lost half a day traveling and flight delays caused a lot of stress for my family because we were literally sprinting through Rome's airport to make our connecting flight. Overall, they were really great helping us with ground logistics, very patient with us, very accommodating when we had to change last minute and for the most part the hotels were solid choices. My 4 star ranking is due to the 3 flights to and from Europe. Next time I will book my own flights but would consider using them to book hotels and ground transport.

Covid-19 ruined our plans to celebrate a 40th wedding anniversary with a cruise. We had booked a 2…read moreweek package with Galaxsea on Celebrity. Our agent, June did a great job making sure everything was covered from flights to airport transfers to trip insurance to excursions to state room preferences etc. She continued that level of service and support when we were faced with a cancellation and wanted a full refund. We got our 100% refund. We will definitely use Galaxsea again when the vaccine is available and things return to normal.

My husband and I called Dan at Galaxsea to set up a vacation to Mexico. The whole process was so…read moregreat from start to finish! We simply called him and told him where we wanted to go, and how much we wanted to spend. Within just a day or two, he had already gotten back to us with some great options! We ended up doing an all inclusive that was absolutely amazing. We didn't go over what we had told him we could spend at all, and everything about the trip was so easy! Dan came to our home before we left to deliver all the the travel documents we needed, and he explained the process of getting through the airport and getting our transportation once we arrived. This was very helpful for us as we have never been to Mexico before. Once we got there, finding our transport to the resort and our arrival to the resort was seamless. It was just as easy when we left to go home as well. The resort really was fabulous, and we had the best time! Dan definitely got us a good rate, as we talked to other couples who were staying at the same resort, same type of room, and for the same amount of time, who had paid significantly more than we did. We will absolutely be using Dan for any future travel and we have been recommending him to everyone! You will definitely not be disappointed with the service from Galaxsea travel!

They were really good at listening and helped me plan a wonderful Christmas cruise for my family…read more They were very helpful and I would use again. I also liked that they picked up the phone whenever I called, and they sent the documents to me when they said they would. A good overall experience.

From the owner: We help people plan their next Dream Vacation!read more

Rima has always been amazing over the years. We only realized how good she is at her job and how…read morededicated she is to her clients over the last few months when we had a lot of unexpected travel that required constant changing due to family health issues. Rima was always, and I mean always there to help us, she was super quick to respond and was able to find us options and solutions. She provides such a valuble service with true professionalism and compassion and knowing she is our person to turn to gives us such peace of mind, especially in these uncertain times of air travel. We will probably never book any flight or trip without her!! Thanks you Rima!!

I found Bler Travel on a Google search, after trying AAA and not getting my emails returned. I…read moreemailed Bler out of the blue asking for flights to Italy. I knew exactly what I wanted for flights, times, airports, airplanes, etc. I'm only giving them 2 stars because they responded to me immediately. They just returned my email with flights, no introduction, no "hi, my name is", nothing. They just kept emailing one flight after another with zero attempt at any pleasantries or interaction. Each flight was crazy expensive or not what I asked for. I asked twice that they call me and provided my number, yet they continued to just email flights. Then, they just stopped all together. Lazy, cold, unprofessional, and ignorant. I found them on Google, that's how businesses are found by new potential customers. Let them cater to their regulars, obviously they don't care to earn new customers.

Yes, I know what you're saying: "Why do I need a travel agent when I can do everything on-line?"…read moreWell, the reason is sometimes we all get weary of living in a world with less and less actual human contact. Couple that with the need at times to deal with someone who has a particular expertise. Enter travel agent, company owner Maria Carpentier. Maria has been in the travel business for at least 30 years and really can help you design that special vacation, honeymoon, cruise, family reunion, whatever. Years ago I went to Atwood Travel for help with my first trip to Italy. Everything from my flight, to my hotels, to rental car, to recommendations for restaurants, shopping and everything else was taken care of and perfect. I have also gotten excellent assistance with trips to the Caribbean. I have been relying on Atwood Travel's experience and ideas for vacations ever since. Let Maria do the research for you relying on her years in the field and having sent hundreds and hundreds of people all over the globe. She is super-nice, honest, incredibly organized and efficient and great at what she does. Give her a call and you can definitely start relaxing even before being on your actual vacation.

I have been using this travel agency for a few years now. The trip planning has been flawless…read more Stacy is wonderful

I had such a weird interaction with Annette Medina! I reached out with several destinations,…read moreflexible dates, and what I thought was a somewhat generous budget ($1500/person) and got a response simply saying "we will not be able to assist you". I wish they had told me why! Are the destinations more expensive than my budget? Are the dates unavailable? I referenced "my partner" - do they not work with same-sex couples? I also said I was open to other destinations - did they not care to look into other destinations for the dates I provided? I would have been happy to increase our budget or look into other destinations - but I guess they didn't care about offering me other options. It just seems so weird that they wouldn't want to work with me. For a company with such good reviews I'm disappointed that they don't want my business. I hope others have a better experience!