This review is for two specific reasons. My corporate travel needs and my personal travel needs. My…read morecompany works with Malmberg travel and I have to say, Beth and Mark are outstanding. Thank you for always making my life easier. They are very quick to help, and do not give up until our executives are happy. I would like to also mention Sandy Fell. She recently helped me with some group booking out of the country, and everything went flawlessly. I know it's not easy to coordinate with international hotels, and Sandy was very responsive and thorough. I will continue to use Malmberg travel and I would highly suggest it for any travel needs whether big or small. Thank you Sandy, Beth & Mark!

From the owner: Our 55 years in the travel industry has made Malmberg Travel a leader in custom travel products…read more Our Corporate sales division handles worldwide customers 24 hours daily. Our FIT services serve the customer with personalized precision. Our Leisure sales delivers outstanding value on cruises, tours, honeymoons, - or simply a quick weekend qetaway. No matter what, no matter where, no matter what travel means, we've the perfect solution for your travel needs!

Absolutely amazing…read more We started our journey in Reykjavik with 22 other couples from the States. Our tour guide, Sol, was great! She was a native Icelander and provided us both information and hands on experience in Iceland. The mountains are beautiful and scenic, the water is pristine, and the sky is really a rich royal color. The historic architecture is well preserved and the land is spacious and uncluttered with urban sprawl. The Icelandic People are extremely friendly and their food, especially their fish and chips are the absolute best I've ever had the good fortune of tasting, and their fries would certainly make Ronald McDonald cry! The fries are fresh and crispy on the outside and fluffy on the inside, and certainly not like the ones we get here, where they are crunchy in the outside and harder on the inside. The journey was certainly one off off our bucket list, and deserving of a revisit soon!

I am writing to express my serious disappointment with the customer service we received from…read moreOdyssey during our recent trip to the Canadian Rockies. We had booked our entire trip through Odyssey, including our flights to Calgary. Unfortunately, our flight was canceled due to weather, and the airline was unable to get us to Calgary for two days. We immediately contacted Odyssey for assistance, but were told that they could not help because we had already checked in with the airline. We were advised to contact Air Canada directly regarding a refund. This was extremely frustrating because Odyssey had arranged and booked the flights for us. When we contacted Air Canada, we were told that any refund would have to be handled through the travel company that booked the tickets--Odyssey. We therefore found ourselves caught between the airline and Odyssey with no meaningful assistance from either side. Because we needed to arrive in Calgary in time to begin our scheduled trip, we had no choice but to purchase new flights at our own expense. Despite the fact that we had paid Odyssey more than $17,000 for this trip, Odyssey provided virtually no assistance in helping us resolve the situation or minimize the additional costs we incurred. We were eventually offered a $200-per-person travel voucher as compensation. Given the circumstances and the significant additional expenses we incurred, we do not feel that this offer adequately addresses the situation. We were also informed by Air Canada that a refund had been processed and was to be issued to Odyssey. We understand that Odyssey is now saying that it did not receive a refund and, as a result, does not feel it is responsible for reimbursing us for the expenses we incurred. This is particularly disappointing given that Air Canada directed us back to Odyssey as the company responsible for handling the booking and any applicable refund. We have traveled with Odyssey on three previous occasions and have generally placed a great deal of trust in your company. Unfortunately, the way this situation was handled has completely changed our perception of Odyssey. We expected Odyssey to advocate for us and assist us when an unexpected travel disruption occurred. Instead, we were left to resolve the situation ourselves, incur substantial additional expenses, and navigate the refund process without meaningful support. We respectfully ask that Odyssey review our case, including the refund status with Air Canada, and reconsider its position regarding reimbursement of the expenses we incurred as a direct result of this disruption. We have been loyal customers, but based on this experience, we are extremely disappointed and would have serious reservations about using Odyssey again or recommending the company to others.

Saasha gave me an exceptional service, she helped me in every possible way to get the good price…read moreand was very polite and helpful. Awesome Customer Service.I booked my tickets today with her for my family members. She was very prompt and helped me for all the services. Keep it up. I have been Travelling with them from last 4 years and used their service 5-6 times. The most importantly they are very trusted and very good customer service. Unbeatable prices. So far the best places to reserve the tickets. Always gave an unbeatable booking rates and services. I highly recommend Alanita Travels.

great service ! help desk person Mark helped me from beginning to end of booking proper flight ,…read moretill getting e-tickets . he provided me with best connect flights with best prices and gave option for refund and explained how insurance works. overall had best experiences. I have been using Alanita travels from past few years and it's been wonderful with them, never had any problems - Pankaja

Spoke with the woman. Very hard to get information. Seems like they are busy and not willing to…read morehelp at all.

The organization of Costa Rica tour was awesome. Alex send…read moreus in advance all necessary papers with requirements and recommendations for this tour so we knew what to expect. The Russian speaking guide - Olga was above all expectation: always trying to tell and show us the most interesting things. She was all the time with us, we had absolutely wonderful time. She was thinking about everything not us, we were on real vacation. If there was an opportunity she always was offering us something interesting: like Canopy tour (zip Lining) and Nicaragua tour. We were traveling with YWT first time, but now we will consider this agency for our future travels and will recommend it to all our friends. It was really, like Costa Rican people are saying: Pura Vida

What an amazing trip to Morocco! Wanderlust Voyages did a fantastic job organizing every detail…read more All of the hotels, excursions, drivers and guides were top notch. The camel trek into the Sahara Desert was most excellent! We got to stop to watch the sunset over the sand dunes! Truly a once in a lifetime experience! Wanderlust Voyages left no detail to chance. I would love to return to Morocco, and when I do, I will definitely use Wanderlust Voyages!

From the owner: Let us take you on an unforgettable adventure through Morocco! Group tours, private tours,…read morehoneymoons, and golf tours; whatever kind of adventure you would like, we can plan. We also offer travel agent services, including booking flights, hotels, and tour packages. We can also assist with applying for any necessary visas you may need for travel and other immigration needs.

This company is a scam! The sales rep Jeremy "Jay" Rogers lies about the discounts on hotels. He…read moreguaranteed they are least 20 to 30 percent. In hindsight, I should have had him show them to me. They start off wanting $8,000for the travel package, but reduce it down to $3,000. That should've been our warning not to buy! Jay will say anything to mislead you and make the sale. We took a trip to CA and I got a measly $20 off of a five day stay. Wow! I can't believe this company is allowed to get away with that. I tried to resolve it with the Laurie, the vice president, but she more or less told me "it is what it is."She said Apollo Adventures has 300,000 clients. Are they happy clients or did they get ripped off? Regardless of what they tell you, and after paying over $3000 for a fee to join and $299 annual membership fee, you can expect to receive 2%- 5% less than prices you will find online. Don't let this company scam you!

Due to covid flight got cancelled mutiple times by airlines i travelled using different airlines,…read morethey making me run for refund or voucher. They don't pick up my call at all, neither do want to talk to me. Half of the ticket is not refunded. They are big liars.

My wife and I as well as many family members and friends, have used Adam Travel for years. We…read moregenerally deal with Abir Gedeon. This lady is really on the ball. She goes out of her way to find the best flight, makes "all" the necessary arrangements, takes care of the the check in requirements and seat selections, and follows your trip like it was her own. At my age, I have traveled many times and used many travel agencies, but I promise you there are none better than Adam Travel. Call them and ask for Abir and you'll be in great hands.

Absolutely horrible. The worst customer service I have ever experienced in my entire life. Don't…read morewaste your time with Adam Travel. They don't care about your preferences and they only want your money. Better worth your money taking it to a different agency. Very disappointed. Do not recommend it to anyone, ever.

I just read an article in the New York Times called Technology In a Self-Serve World, Start-Ups…read moreFind Value in Human Helpers. Afterwards, I felt called to update my review write about a local business whose services I use, enjoy, and feel are valuable. I think in our world of high tech, we all need services that have a personal touch. Look at the trends--companies like Stitchfix are thriving because people want to feel someone cares about them, knows them, and takes their interests, concerns, and personalities into account. (Stitchfix has stylists that learn about you and send you clothes, going after a niche market of busy women that don't want to spend time in stores. I haven't used Stitchfix so I can't recommend them personally, though I know people who have. What this points to is the trending of #Convenience. I ordered cardigans for my mom and I and it came with a beautiful handwritten note, heck even my new mattress from Casper came with a handwritten note "sleep deep." It is very nice but easy to do, but that is not building a relationship, it is a one time gesture from a cutesy marketing team. The difference behind Active Travels is the genuine caring and service tailored to you. They don't eschew technology, they blend it with their own knowledge and scores of travel writers and agents. When I went to Asheville last year, I got 10 pages from Steve about things to do and where to eat, and even to definitely order the squid ink pasta at Curate, and brunch at Biscuit Head and Sunny Point Cafe in West Asheville.This is part of why I use and recommend Active Travels, run by travel writer Steve Jermanok and his wife Lisa Leavitt who is an agent. Both are well traveled and have friends and contacts all over the globe, and better yet, they are locally based in Newton, but can be contacted from anywhere. Beyond convenience, I really feel people need more handholding than ever in these troubled times. We need to be cared for. A search engine may be efficient, but it doesn't care about you. Lisa & Steve will. Steve once joked to me that someone said to him "Why open a travel agency? You might as well become a cobbler." Well, I actually use my cobbler a lot--another local place to recommend--The Soleman in Waban, Ma. Read about them all on Yelp!