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    BLER Travel

    4.7 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    2 years ago

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    9 years ago

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    9 years ago

    Great customer service, good trip advice, absolutely will use them again and recommend to friends.

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    10 years ago

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    9 years ago

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    Review Highlights - BLER Travel

    On one of my international trip I had problem with my ticket and I called Rima and she was able immediately to correct the issue.

    Mentioned in 5 reviews

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    Alanita Travel

    Alanita Travel

    1.7(226 reviews)
    2.9 mi

    great service ! help desk person Mark helped me from beginning to end of booking proper flight ,…read moretill getting e-tickets . he provided me with best connect flights with best prices and gave option for refund and explained how insurance works. overall had best experiences. I have been using Alanita travels from past few years and it's been wonderful with them, never had any problems - Pankaja

    Buyer Beware: Forced Zelle Payments for Flight Changes: I am giving this company 1 star only…read morebecause there is no option to give zero. Honestly, my experience was far worse and does not deserve even a single star. I genuinely do not understand how this company operates for U.S. customers. I needed to change the date on an already ticketed flight and was fully prepared to pay the fare difference. However, despite the original ticket being purchased using a credit card, this agency refused to accept any payment method other than Zelle for the additional charges. We are not talking about a small amount - in my case, the payment requested was over $1,000. Expecting customers to send such large sums through Zelle, where there is little to no transaction protection, is completely unreasonable and highly unprofessional. Any legitimate travel agency handling high-value transactions should provide secure payment methods such as credit cards. What makes this situation even worse is that this "policy" was never clearly disclosed during the original booking process. Had I known upfront that future ticket changes would require unsecured Zelle payments only, I would never have booked through this agency in the first place. Every concern or question I raised was met with the same robotic response: "It is our policy." No flexibility, no customer consideration, and absolutely no accountability. The so-called discounted fares are simply not worth the stress, financial risk, and horrible customer service experience. My sincere advice to anyone considering this agency: stay away and do your research before booking. This experience has been frustrating, disappointing, and feels like a complete ripoff disguised as a discount travel deal. Don't fall into this trap.

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    ActiveTravels

    ActiveTravels

    5.0(1 review)
    3.7 mi

    I just read an article in the New York Times called Technology In a Self-Serve World, Start-Ups…read moreFind Value in Human Helpers. Afterwards, I felt called to update my review write about a local business whose services I use, enjoy, and feel are valuable. I think in our world of high tech, we all need services that have a personal touch. Look at the trends--companies like Stitchfix are thriving because people want to feel someone cares about them, knows them, and takes their interests, concerns, and personalities into account. (Stitchfix has stylists that learn about you and send you clothes, going after a niche market of busy women that don't want to spend time in stores. I haven't used Stitchfix so I can't recommend them personally, though I know people who have. What this points to is the trending of #Convenience. I ordered cardigans for my mom and I and it came with a beautiful handwritten note, heck even my new mattress from Casper came with a handwritten note "sleep deep." It is very nice but easy to do, but that is not building a relationship, it is a one time gesture from a cutesy marketing team. The difference behind Active Travels is the genuine caring and service tailored to you. They don't eschew technology, they blend it with their own knowledge and scores of travel writers and agents. When I went to Asheville last year, I got 10 pages from Steve about things to do and where to eat, and even to definitely order the squid ink pasta at Curate, and brunch at Biscuit Head and Sunny Point Cafe in West Asheville.This is part of why I use and recommend Active Travels, run by travel writer Steve Jermanok and his wife Lisa Leavitt who is an agent. Both are well traveled and have friends and contacts all over the globe, and better yet, they are locally based in Newton, but can be contacted from anywhere. Beyond convenience, I really feel people need more handholding than ever in these troubled times. We need to be cared for. A search engine may be efficient, but it doesn't care about you. Lisa & Steve will. Steve once joked to me that someone said to him "Why open a travel agency? You might as well become a cobbler." Well, I actually use my cobbler a lot--another local place to recommend--The Soleman in Waban, Ma. Read about them all on Yelp!

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    BLER Travel - travelagents - Updated May 2026

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