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    10 years ago

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    Dedham Travel - Dedham Travel -- 9 Eastern Avenue, Dedham                 Storefront

    Dedham Travel

    4.6(10 reviews)
    5.3 mi

    I work for a third party company that works in conjunction with this travel agency and the rudeness…read morefrom Terry was shocking. There was no need for her attitude with me when all I was trying to do was help her. She then hung up out of frustration and said she would find someone else to work with. Then she called back immediately and got another agent proceeding to tell them I was 'Useless'. Not a great attitude to have. Terry may appear super friendly and ever so nice to you customers but if you want to book with someone who is kind to the people that actually book the tours for you I would highly suggest going elsewhere.

    I had never used a travel agent before meeting Terry, but she has demonstrated on several occasions…read moreover the years as to why you should ALWAYS use a travel agent (especially her)! To name just a few of the things she has helped us with in the past 2 years: Booking a multi-resort honeymoon in St Lucia & Barbados Modifying a a multi-resort honeymoon in St Lucia & Barbados (thanks COVID!) Rebooking and re-modifying a multi-resort honeymoon in St Lucia & Barbados (thanks again COVID!) Very recently - recommending an amazing resort that neither my wife or I would have ever found on our own that served as a destination for both my 40th birthday as well as a post-vaccination getaway. In addition to the recommendation, Terry also did price comparison, optimized our value add-ons for the trip, negotiated the to/from airport transfers, and really just managed all of the logistical components so that all we really had to do was show up and enjoy! We highly recommend working with Terry for any travel needs. She will take good care of you! Thank you, Terry!

    BLER Travel - Lap pool

    BLER Travel

    4.7(10 reviews)
    3.7 mi

    Rima has always been amazing over the years. We only realized how good she is at her job and how…read morededicated she is to her clients over the last few months when we had a lot of unexpected travel that required constant changing due to family health issues. Rima was always, and I mean always there to help us, she was super quick to respond and was able to find us options and solutions. She provides such a valuble service with true professionalism and compassion and knowing she is our person to turn to gives us such peace of mind, especially in these uncertain times of air travel. We will probably never book any flight or trip without her!! Thanks you Rima!!

    I found Bler Travel on a Google search, after trying AAA and not getting my emails returned. I…read moreemailed Bler out of the blue asking for flights to Italy. I knew exactly what I wanted for flights, times, airports, airplanes, etc. I'm only giving them 2 stars because they responded to me immediately. They just returned my email with flights, no introduction, no "hi, my name is", nothing. They just kept emailing one flight after another with zero attempt at any pleasantries or interaction. Each flight was crazy expensive or not what I asked for. I asked twice that they call me and provided my number, yet they continued to just email flights. Then, they just stopped all together. Lazy, cold, unprofessional, and ignorant. I found them on Google, that's how businesses are found by new potential customers. Let them cater to their regulars, obviously they don't care to earn new customers.

    Photos
    BLER Travel - Kids club club med

    Kids club club med

    BLER Travel - Be there and enjoy

    Be there and enjoy

    BLER Travel

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    ActiveTravels - travelservices - Updated May 2026

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