I work for a third party company that works in conjunction with this travel agency and the rudeness…read morefrom Terry was shocking. There was no need for her attitude with me when all I was trying to do was help her. She then hung up out of frustration and said she would find someone else to work with. Then she called back immediately and got another agent proceeding to tell them I was 'Useless'. Not a great attitude to have. Terry may appear super friendly and ever so nice to you customers but if you want to book with someone who is kind to the people that actually book the tours for you I would highly suggest going elsewhere.

I had never used a travel agent before meeting Terry, but she has demonstrated on several occasions…read moreover the years as to why you should ALWAYS use a travel agent (especially her)! To name just a few of the things she has helped us with in the past 2 years: Booking a multi-resort honeymoon in St Lucia & Barbados Modifying a a multi-resort honeymoon in St Lucia & Barbados (thanks COVID!) Rebooking and re-modifying a multi-resort honeymoon in St Lucia & Barbados (thanks again COVID!) Very recently - recommending an amazing resort that neither my wife or I would have ever found on our own that served as a destination for both my 40th birthday as well as a post-vaccination getaway. In addition to the recommendation, Terry also did price comparison, optimized our value add-ons for the trip, negotiated the to/from airport transfers, and really just managed all of the logistical components so that all we really had to do was show up and enjoy! We highly recommend working with Terry for any travel needs. She will take good care of you! Thank you, Terry!

This review is for two specific reasons. My corporate travel needs and my personal travel needs. My…read morecompany works with Malmberg travel and I have to say, Beth and Mark are outstanding. Thank you for always making my life easier. They are very quick to help, and do not give up until our executives are happy. I would like to also mention Sandy Fell. She recently helped me with some group booking out of the country, and everything went flawlessly. I know it's not easy to coordinate with international hotels, and Sandy was very responsive and thorough. I will continue to use Malmberg travel and I would highly suggest it for any travel needs whether big or small. Thank you Sandy, Beth & Mark!

From the owner: Our 55 years in the travel industry has made Malmberg Travel a leader in custom travel products…read more Our Corporate sales division handles worldwide customers 24 hours daily. Our FIT services serve the customer with personalized precision. Our Leisure sales delivers outstanding value on cruises, tours, honeymoons, - or simply a quick weekend qetaway. No matter what, no matter where, no matter what travel means, we've the perfect solution for your travel needs!

Carmen and her staff are awesome. Always happy to help their customers and meet their needs. They…read morego above and beyond and have great customer service skills. Would recommend this place to anyone

Super happy with her and her staff super informative, secure to do business with her have no…read morecomplain about her job she is a super human been and treat people with respect and honor, you rock Carmen

Travel Pack USA offers bus tours of attractions to various big tourist cities including Canada…read more They are currently offering a buy 2 tickets, get one free promotion and my crazy family thought his offer was great. Considering there are 6 of us , so 2 of us were free! A great way to have a cheap family vacation, I think. Our family did the 3 days, 2 nights tour of Washington DC, Baltimore, Philadelphia, Virginia, and NY. The bus left early Saturday morning at 7am. I advise to get a good nights sleep because going hangover or running on lack of sleep is death! I was getting nauseous from being out the night before and riding a bus for 8 hours to DC is NO FUN!! Highlights: * You get to see a ton of places ( more touristy places) in one day then you would if you planned this on your own. Mainly because you are following a particular itinerary made up by the package. Most are free but others you can purchase a la carte or if you buy all the extras, you can get a discount or a free dinner for one of the nights. * If you hate driving but like to travel, this is ideal. The bus did a pretty good job of getting in and out of places fairly quick. We hardly hit traffic until the ride back to Boston where there was an accident but we only has slowed down for maybe a few minutes. * You can usually skip ahead of lines since you are in a large group and already have tickets to certain places like museums in hand. * You stay at hotels like the Comfort Inn or Hampton Suites which offer hot or continental breakfast. Rooms are pretty decent and provide a good nights sleep for next days' travels. * They offer Chinese buffet style for dinner which have a pretty good and decent selection of authentic cuisine. You can even get lobster or crab legs at an all you can eat price, around $13 which includes tip. * The tour guide is pretty friendly and knowledgeable about the places you are visiting. * They play movies on the bus! * The tour is conducted in English & Chinese- a great way to learn a new language if you don't speak it! * Book another trip with them and mention that you already have taken one and you can get a discount. Lowlights: * The bus can get uncomfortable when you are sitting on it for hours at a time. * Sometimes you can feel rushed when stopping at attractions since you are running on a pretty tight schedule. (don't be late!! They will get upset) * Be sure to bring plenty of water and snacks, sometimes due to scheduling, you may end up eating later than usual-so have something to tie you over till then. * Sometimes you can get those loud Asians on your bus who talk loud non stop! Or worse a crying baby! * You are running on the bus's schedule, so you may feel rushed. * You cant use the bathroom on the bus. This actually works both ways because 1. you don't want to smell piss from the day before but 2. you may have an emergency in which case you must notify you tour guide and she/he will make the appropriate stop for you. Luckily, we never had any "emergencies" Overall, this was a fun trip and it was neat site seeing. Grab some friends and get on the bus!

I got an air ticket to Hong Kong around $500 not long ago. Thanks to April professional advise,…read moreotherwise I couldn't get a non-stop ticket at this amazing price. They also get my friend's visa in a week, fast and detailed service.

The proprietor of this company has died, and Travel by Judie is no longer in business. 42 Corinth…read moreSt. is now a different business. Judie Leon was a wonderful person and leader in the community. She is missed.

If I could give 0 stars I would! My aunt insisted on using a travel agent to book our trip to…read moreAruba. The trip was to celebrate her 60th birthday and also to sprinkle my grandfather's ashes. We explained this to Judy going in...Long story short, terrible experience. Cluster f@ck from the get go...from her spelling my aunts name wrong on plane ticket, to being seating about 10 rows apart on the plane. When we received our trip documents in the mail we immediately called Judy who assured us she would fix the screw up with the plane seating, which she failed to do. Additionally she promised she would upgrade our room because of the screw up. She didn't come through on this either. I went along with using a travel agent against my better judgement. Lesson learned! I should've booked directly myself, the way I always do. Avoid her at all costs!

Sasun and Commonwealth Coach of Boston offer excellent service! Always on time, happy to help with…read moreluggage, clean and comfortable vehicle and friendly and enjoyable conversation. I made a reservation on line for my most recent trip back to Boston and was called within 10 minutes to confirm a few details, received a confirmation via email right after that. Highly recommended!

Excellent and reliable service. We needed an early ride to Logan. The driver was at our house at…read more3:30 am. The SUV was immaculate and very comfortable. The booking process was easy and their rates were very reasonable. I highly recommend them and will use them in the future.

These guys are awesome. I love an independent business like this. And they know their stuff.read more

I'd give these guys 10 stars if I could. Jon and Matt are very knowledgeable, experienced and…read morefriendly. They were able to help me through my frustration with the Brazilian passport/visa agency. I highly recommend