Service has really gone down. I tried to book online but no prices were listed. When you click the…read more"book" button it only gives a phone number. When I dialed the number to inquire about prices, the person on the other end insisted I had to book an appointment for a price quote. Very strange. The knots in my neck encouraged me to even stop by in person. While in person I did get a price quote, but I was told I couldn't make an appointment in person and I had to call. Huh? Totally not worth the inconvenience. I'll take my coins elsewhere.

This was my first Thai massage and it was amazing! I have had knee problems for awhile now,…read moresometimes making it difficult to squat & get back up. I noticed after my massage my knees were hurting without movement which was worrisome. However, within 2 days my knees had no pain and I am able to squat with ease! This is very important in my profession as I'm constantly trying to meet my patients eye to eye as a nurse. Very thankful for the massage and I can't wait to go back! The complimentary soap was a very nice touch too.

This is my favorite place to go get a massage. Very…read moreprofessional and the best massage therapists. I like to get 90 mins full body, the 90 min foot reflexology is also good but do the excellent prices, best to go full body. My friends love doing the four hand massage. I like to do girls gathering"spa day" here once a year while we all get massages at the same time then walk around downtown and grab lunch, Really, you can't go wrong. It's a gem of a place with great owners. I see some negative comments about tips, but it makes me appreciate the owner more for speaking up for fair tips and advocating for their staff. I always tip at least 30% (or more) because the therapists are the most skilled and really deserve it.

Let me start with that my massage was amazing, the atmosphere was relaxing professional very clean…read more Why not a 4 or 5 ? The lady in front is cold very cold, pushy and uncomfortably direct. They ask how much to tip which you shouldn't ask, should give receipt to decide how much willingly want to tip. Isn't that what a tip is? The lady in front points to a sign saying basically what we must tip through her nonverbal manners. I was coerced to giving more than I wanted because it was what was "recommended." I even think my therapist deserved what she wanted me to give but it was the approach ! I even asked her name so I can come back and request her because every therapist is very different and I would want to come for the same therapist and would go out of my way to fit her schedule but "they don't give out names, you get who you get." I only came here because I had a gift card and came from Hercules. I would only come back if I could get the same therapist and not have to deal with that lady in front. They all deserve the price they want but just set it at that price don't coerce a customer to "tipping" your minimum "recommendation." Set your prices with what you want minimally because the quality and service matches and just get rid of tipping altogether so a customer does not feel coerced and unsatisfied leaving.

Bella did such a great job. I was in a lot of pain when I came in and she was able to try many…read moredifferent things to fix me. I walked out of there feeling much better than before. I would highly recommend this place, especially Bella. Thank you!

Just stopped by and got a massage and the new management is very nice. Inside was very clean and…read moremake sure you ask for June she is just so sweet. Will be coming back

Took a loved one here last December to try this place out for a supposedly relaxing Christmas-gift…read moreThai massage for both of us. We both love Thai massages. Unfortunately, this one turned out to be the first really bad one for both of us because after we got out of the place, we both admitted to each other that both our individual masseuses gave really painful massages. Actually, each of us were thinking to ourselves during our separate massages that it was the worst massage we EVER had. We should have taken it as a warning already that when we were taken to our massage beds, the beds didn't have holes for the head part. What they did was put a contraption on top of the bed part that was supposed to be a hole for a client's head. The contraption was raised a few inches so that when a client's head was face down on the contraption, there would be a space to breath so that our noses wouldn't touch the bed. When we were in that position, the neck alignment wasn't right and ideal anymore because every time the masseuse would strongly massage our upper backs and shoulders, they were pushing our backs down but the head kept staying up. It was very uncomfortable, I was scared I was gong to get a neck injury. Both our masseuses didn't speak English. They must have been novices and not-well-trained masseuses because their pressures were inconsistent and out of whack and bordering on mostly really painful pressures and not very relaxing strokes interspersed with weak pressures. What was weird was near the end part of the massage, another different masseuse stepped in to massage me. She was not gentle, and she did it more painfully than the other one in a very fast speed that was not relaxing at all when it should have been winding down to a gentle end. The owners shouldn't be cheap, and purchase proper massage beds. What was more boggling was when we got out of our areas after our massages were done, we noticed there were actually proper massage beds with real holes in the other areas that weren't even occupied with clients. Were they reserving those for just their white clients? Since the masseuses didn't speak English, I was beginning to understand the mentality of the owners or their staff was probably typical of some Asian mentality where they treat caucasian foreigners better than their own fellow Asians. That's really a sad mentality, especially when running a business. Did they think we wouldn't sue if we got an injury just because they thought we would be meek? It was very fishy how they did business that way, assigning clients to improper massage beds when the real massage beds with holes were actually available. One thing is clear, we won't be coming back here at all. That was really bad service, bad/unfair business, and just worst practice. If you're doing a physical service, make sure you hire professionally trained staff. What you're doing is dangerous and you might find yourselves involved in future lawsuits if you keep operating like that. I had bruises on my upper arms that lasted for a few days after my massage.

This is my 3rd time here. Def my go to spot for a good Thai massage. I always come here with my…read morehubby and request a couples massage. All the ladies here have a god touch. I had Jane today and she did AMAZING ! Felt so much tension relief. She def has good deep tissue that's on the fine line of "good pain" :). Love it here.

This place is located in the city of Benicia & the place looks beautiful! But as I entered, I…read morethought I would be welcomed with nice greeting. When I arrived, the host asked me if I needed to use the bathroom. I said yes, she rudely said ok, hurry up. When I got out, she said, common, let's hurry up to the massage area. I went there to relax & her greeting was so rushed. The vibe was terrible!!! As for the massage, it was great! Too bad I didn't get the lady's name. After the massage, I went to pay the host at the cashier. I gave my 20% tip of $15 for the $70, 1 hr massage. She rudely said it's $20 tip for a 1 hr massage. Overall, I give the host a 1 star & the masseuse & 5 star. I average the whole experience with a 3 star. If Yan Spa Day is reading this, I recommend you have the host greet your customers with a pleasant welcome & make them feel at home.

I recently went here for my first time after going to another massage place in town that was…read moreextremely disappointing. While waiting, a couple walked in and I shared with them how awful my previous massage was. They told me they come from Fairfield because they love this place so much. She had been going here for 15 years. Needless to say, I understand. I can't remember the name of my therapist but he was male. EXCELLENT massage. Probably one of the best I've ever had. Definitely helped with my back pain. I will be a regular customer.

Jazmin was absolutely amazing and was extremely helpful. The massage was extremely helpful. Can't…read morewait to go back. Definitely recommended.

Best massage ever. Kind and professional. I cant wait til books are back opened to go againread more

Carla is a warm and calm person with a strong, healing touch. She's thoughtful with check ins about…read moreher pressure, my comfort, and isn't chatty so I can fully relax while I'm there. She's very skilled in ironing out my muscular glitches. I'm so glad I found her! Highly recommend.

Carla was amazing! I am one that doesn't get massages often. I can say my experience at Spa Uva was…read moreincredible. Before the session started, she asked me if I wanted her to focus on certain areas, which was great because I sit at my desk for long hours and had a lot of tension in my shoulders. She applied just the perfect amount of pressure. I was so relaxed during the entire session. She even massaged my face and jawline; I had no idea I was so tense there. By the time my massage was over, I felt like I was floating out of there. I highly recommend and will come again!

Suzy is an incredibly talented massage therapist ...not to be confused with a masseuse. She uses…read moreeverything she can think of to bring harmony to your being. But I find most surprising is that these techniques of therapy are not offered freely by Kaiser and by United health plans.... it's so helpful to our healing.

Susie is great. Caring massage therapist that gives a fantastic massage. No issues with finding…read moreparking. Just make sure to follow the address itself and not the business name as it may redirect to wrong location. Susie's business website has a lot of pictures to help show business location, parking, and office door location.