1. Ocean Kitchen and Bathworks

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Pocasset, MA

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Ocean Kitchen and Bathworks

5.0 (1 review)
Closed • 8:30 am - 4:00 pm

Services - Ocean Kitchen and Bathworks

Countertop installation

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2 years ago

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Barnes Custom Builders - Kitchen update

Barnes Custom Builders

(2 reviews)

I hired Barnes Custom Builders to remodel 2 full bathrooms plus some other updates. Overall, a…read morefrustrating experience. At my request, the bathrooms were done one at a time, but it took them about 10 months to finish both. Many days went by without any work and when a sub finally shows up, they usually didn't finish the job or made mistakes. You're paying Barnes to manage the project for you, but they usually don't bother checking the work in detail. A lot of work had to be fixed or redone which added months of delays. You try to call them (Jim, Charlie, Chris), and they just lie about when they'll finish the job or lie about calling me back. Charlie, the owner, kept blaming the lack of progress on me for breaking the job in two and was rude. At the end of the day, the job got done, but it wasn't a positive experience, and I would look at other companies before hiring this one.

In early 2018, I first started to get to know Chris & Charlie and in short period of time I came to…read morerespect both of them and the work that Barnes Custom Builders does. The three of us are on the same national, industry-specific business owners roundtable and because of that group I was able to learn a great deal about the company and what makes them tick. Their approach is fresh and kind and clearly serves their clients well. Their commitment to creating a happy and healthy work environment is unusual in our industry but speaks volumes about their long-term commitment to the industry and the community their company serves. Hiring them would be a very good idea!

SDC Kitchen and Bath

SDC Kitchen and Bath

(7 reviews)

I had someone come out to measure my cabinets. They took measurements, pictures, and drawings. A…read moreweek later, I received an itemized estimate via email. I am pleased with the services I have received so far from SDC. It was nice to see exactly what their charges are. I am looking forward to going into the showroom next week to look at their products.

Overall, I had a bad experience with this company, early phase of the project they were very nice,…read morethey came up with reasonable estimates, for both refacing and replacing cabinets, however the actual numbers are different please BE AWARE, I went with new cabinets and countertop, for the countertop it was 76% over the estimated price, and they added bogus charges for alleged electrical work without my approval. The work was okay, the cabinets were incorrectly measured, the length of the cabinet to appropriate location to my vent was incorrectly measured, so they made a big stink about it's a standard cabinet, however, they corrected the mistake by relocating the vent to adjust with the new cabinet, the worker that made the adjustment was very rude, he walked out of my house yelling and screaming, when I asked him if he can install the kitchen hood, which was agreed that they would install all the items they appliances they removed for the new cabinet. The granite countertop edge was delivered unfinished edge, so it was scratching the new cabinet door, they did finally replace the door, and had someone to manually polish the corner countertop, but you can still see a variance between the original polished edge that was delivered and the manually polished area. I asked them to address this problem, but they pretty much ignored my emails and sent me a final notice payment and threatening to take legal actions if I didn't pay. Anyway I made the final payments for items I agreed, I will probably have to go through a legal process to correct the bogus electrical work they claim they did which we are in disagreement. Someone had already commented that they are nice until something goes wrong in a previous review, my experience was the same.

Ocean Kitchen and Bathworks - contractors - Updated October 2026

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