Al really put me in the seat of my favorite car (2024 Honda civic type R) as you know buying a car as a 20 yr old isn't so easy when everyone wants a quick dollar but man was I wrong when speaking with him over the phone getting a good price. As it was a little distance from my house it was a good feeling knowing he was confirming everything with me and going over everything with in person as someone who doesn't know much about buying a car. He made my process simple and truly has the standard of high customer service definitely recommend buying a car with him or Ocean Honda in general would buy another car in the future or recommend to others. read more

Ocean Honda - Car Dealers Near Me - Soquel, California

We paid for Honda Odyssey from Jeff Winton of Ocean Honda on June 21st. It needed some repairs so we waited for them to fix the van to make it certified pre owned and are still waiting! I feel that this Ocean Honda is not being honest with us. read more

"Listen up little lady" or "Here comes a mark". Couldn't figure out how to start this one out. "Mark". Today we are officially a "Mark" people who got taken as suckers. I got a TrueCar quote of $27K for a car. My wife, a very smart and competent professional, drove 1.5 hours to the dealer and they had $4K in stupid add ons, etching and sealing. These were called "accessories" an in addition to the quoted price. My wife said we don't want these. They said too bad, she signed. If it was not for the signed docs, we would have run from these guys. Their advertising is just false. YOU MUST READ THE FINE PRINT! Their website promises their number one feature is "Trust". Don't give it to them. DON'T TRUST TRUECAR WITH THESE GUYS. I had used TrueCar in the past and it was great, this was just another scummy, scammy deal. I tell the sales guy I don't think they were being honest, he says, not my fault (which I actually agree). I tell the finance guy they were not being honest, he acutally said "I'm the lowest paid employee here. I only do paperwork"..., the guy in the corner office, wearing a suit who is the biggest profit center for the dealer - do you think I'm stupid? He points me to the "General Manager". I tell the "General Manager" I'm unhappy with how they did the deal. Turns out they lied, he is not the general manager, but the Sales Manager. He actually confirms "Every dealer does that, gives you one price and adds on items". Ok, so a typically scummy dealership you can't trust. Further he says, "Its not my kitchen, I just cook in it". What a pathetic way of not taking ownership of his job, I would fire someone working for me unwilling to take responsibility. The sales manager asks what can I do to make you happy with the deal. How about a refund for the stupid add ons and honoring what you advertised? They hand over the key. I ask for the second key. They advertise on their website they do a 182 point inspection including two keys. He said, "I've never heard of that before except on a Certified car". Again, do you think I'm stupid? I direct him back to his website where All of the used cars they sell are "Certified" cars and their checklist says they will give you two OEM keys. He looks over their policies and finally agrees they will give us a second key. My wife had them draw up documents on her first visit. They told her they would put her husband as the main purchaser, she would be co-signer (we were paying cash), because what ever she did "didn't matter". They told her they would do as much now so they would not have to waster her husband's time later. She is a very founded person, but came away insulted with the exchange. She definately took it as - Be nice little lady until your husband gets here, what are we in 1954? Overall, we got an ok deal. They not only advertised the car for less than the actual purchase price, they signed up TrueCar for less than the promised price. They said it excluded "accessories", but these accessories are not optional and were actually included in the price. Ocean Honda, why can't you just be honest? If you do go here, be ready for everyone to say, Not my job! As a female buyer, beware you may not get the respect you deserve. read more

The service department took me to the cleaners. Two new tires, two new brakes and repair of window mechanism ran $2400. $1500 labor and $800 parts. I will never step onto a Honda dealer site again. Alan Serrano, you never came close to giving me the real numbers and I foolishly did not ask the right questions. You won and I lost. Bob S. read more

Ocean Honda blew it. Came in with my 24yo daughter (who was buying the car) and my husband, looking at the HRV LX. She was ready with a sizable down payment, a paid off trade-in and had done her research. Aside from all the usual nonsense with the extra things on the car that you don't want, the sales pressure and runaround about prices, the swarmy 'corporate' representative weaseled his way in and proceeded to tell us that 'no one has car payments for less than $750 these days' and laughed at us. He gave us a bad trade-in value for her car and kept insisting there was no way she would get to her target monthly payment. He clearly thought we were stupid. My daughter and I were the ones talking, with my husband sitting behind us, listening but not engaging. After unsuccessfully trying to force us to accept his condescending nonsense, he turned to my husband and said, 'Well, we all know who is going to make the decision. What do you think?" (I think I gasped.) With all three of us livid and getting up to leave, he finally said he had the model we wanted at the price we asked for in the back, and that he would go get it. There was absolutely NO WAY we would buy a car from that man or a dealership that allows women to be treated so poorly. She just bought the car she wanted, with a great trade-in, $1,000 cash bonus, great APR and monthly payments lower than her target - SOMEWHERE ELSE. read more

Alan was great! We bought 2 cars at the same time, no pressure no hassle. We had such a negative experience at another Honda dealer, we were skeptical about going in. But Alan and the Jesus, in finance, we were amazing! We got exactly what we wanted for the payments we could afford! Will be our forever Honda Dealership! read more

Ocean Honda - '24 Ridgeline Black Edition. - Car Dealers Near Me - Soquel, California

Disappointed when I had to wait 30 minutes for service while the advisors were chewing the fat. Was told service would be done by Friday. Wrong. Parts not available. Will call Saturday. Whole weekend goes by. No answer. Monday - call service advisor. Leave message. No call back in the morning. During the noon hour, called back. Car is ready in about an hour. Ocean Honda used to be so responsive, especially since I've spent tens of thousands of $'s with their business. Bad bad bad. read more

Apparently a business "owner" responded to this review and told me who to email. NO RESPONSE! Sweet. .....updated..... HERE WE GO AGAIN. Left a detailed message last week for a receptionist for the service manager... No callback. This week problems still remains... A problem that I paid to have fixed at Ocean Honda within two years ago... Then had to bring it back again I believe last year because the problem didn't seem fixed... Seems they didn't really take care of it right the first time... Now here we go again... Same issue... Sunroof is malfunctioning, causing flooding to the passenger side, floor and carpet... Horrible issue... Again that I paid ocean Honda to fix, and apparently going wrong again... If I paid to fix it, then it shouldn't happen again should it? Worse is the fact that I left a detailed message for the service manager to call me back last week... It's now Thursday and there's no callback. Just crappy service. Maybe I'll call again... Or maybe I'll call seven on your side... Honestly, if I pay to have something fixed, then don't take my money and say you fixed it. read more

I was hesitant to go to a dealership to find a car. My credit is not so great but when I went to Ocean Honda, my salesman wasn't judgmental at all. I told him what my credit was, and how much I had for a down payment and he told me he's going to help me get a car. I didn't think it could happen but Luis got me into a car!!! My payments are even lower than what I had said I could afford! Going to recommend him to my friends & family in Santa Cruz, Watsonville & Monterey County.. beep beep. Miracle Worker fr fr read more

I had the best experience getting my new car this weekend. Steve helped me find my ideal ride, for the price I wanted, without a hitch! The entire staff was so accommodating, and helpful. I had gone to the Milpitas Honda earlier in the week to test drive on my lunch break - and the customer service was night and day between the two locations. The staff here at Ocean Honda in Santa Cruz, were knowledgeable, and really helped me find the best deal. Super thankful and so happy with my new purchase! Thank you!! - read more

Chris O'Connell was friendly, kind and supportive, Travis Trailer was generous, and Jon and Eric in the repair section were extremely courteous and informative. With those gentlemen, you are in a safe place for LGBTQ+ customers, and in a fair and helpful place to buy a new car. read more

Please don't go here, you will get scammed!!! Charged me (A broke college student)-- 864.74$ for the clamps to my Radiator's upper and lower hoses. Mind you they quoted me 1067.89$ just for replacing the radiator. Also 5 other charges totaling to 1k on top of those two for extremely easy-to-fix things like transmission rubber lines and clamps. Happy to say that I used my last free tow to get it the hell out of this place and take it somewhere that doesn't scam me!-- My local mechanic, which charged me less than one thousand for EVERYTHING. Saved 2k by not doing business here, and my car runs great now-- sad I wasted 230$ on a diagnostic from this place :( read more

One star, after buying 3 cars here sadly the Finance Department failed in handling us long time customers. We were in a terrible accident. Which led us back to Honda for a car and refund request for car doc and honda care on that totaled vehicle. I reached Travis "a finance mgr" on the phone who told me I "had to be in person to request the refund."He then said "its not really worth it since not much is left on the vehicle." It was a 2021 low miles! Over $1200.00 in refunds! After he said I must "be in person" I asked when I could meet him. We set an appointment. Travis no showed and I was handed off to JR. JR seemed to be processing the paperwork, took a photo copy of the car doc, drivers license, I signed a document to change my address and email. Only to 7 weeks later discover he did nothing!!! There is no record of my request of refund. Sue, thankfully up in the office processed everything over the phone and sent a confirmation. With this experience, 1. I have no faith in their finance department. The owner of this dealership should be on site to fire and re org the department. 2. Flor is a wonderful sales person but she needs a team supporting her. 3. Sue is the only one who took action to resolve and confirm all items were handled almost 2 Months later! 4. Dylan the Mgr at dealership followed up which is nice yet he cannot fix the wrong doing and even track how much wrong is happening at his site. Both Travis and JR should not be allowed to hold a position. They are negligent and insubordinate. You will continue to have issues if they work with your customers. Sorry Ocean. You lost my families business after all these years. read more

What a terrible dealership. The car I bought was listed at 41k and I ended up paying 52k, and that was kind of a surprise. Plus they sold me an expensive maintenance package that can only be used in a few places in California that are hundreds of miles from where I work and live. When I asked to cancel it, they wouldn't at first. It took me a few weeks. They still haven't returned my money. The worst part is that they told me it had my door auto-lock set up so it would lock whenever I walk away, which was a total lie. My car got broken into a month after I bought it because auto lock was NOT set up like they said it was. Thanks to their bullshit, about $4000 of equipment was stolen from my car right before an important trip, including an $800 guitar, all my work clothes, an inflatable SUP, a radar detector, and an expensive custom music banner I had just received. This place is the worst Honda dealership I've seen. Stay away if you can help it. read more

Ocean Honda - Proof that they told me my walk away auto lock was enabled. It wasn't. - Car Dealers Near Me - Soquel, California

When I needed a new car to accommodate my disabled father I called Alan at Honda right away. I explained that I needed something reliable small and didn't have the time or patience to actually look. I handed all my trust in him to find me the best value for my family. I gave him a few parameters and he didn't disappoint. I left with a new crv at a great rate. He keeps an eye out for his clients and truly cares to give the best service, no detail left undone. I recommend Alan to anyone looking for the most efficient sales that will guide you to your best options. read more

The "DEALER ASKING PRICE" is a joke. The addendum added $10,000 + to the MSRP. Fabric and paint protection is $2,400 for a can of Scotch Guard. Don't pay for any of it. It's ALL overpriced garbage. Better yet, find a Dealership that doesn't resort to these deceitful "transparent" sales tactics. They seem to justify these money-making additions by calling them "transparent". This dealership has lost its moral compass. We did buy a new Honda at a dealership with NO DEALER MARKUPS. read more

Took my CRV in for maintenance, tire rotation, oil, etc. Driving home after, i received a warning of low tire pressure. Tire pressures are 36 PSI front, 31 PSI rear. The passenger side front tire was at 31 PSI. Looks like the technician missed this detail. I blew it up with an air compressor. When picking up your car, be sure to ask about details like that. read more

Two stars so this review doesn't get lost in the many, many one-star reviews! The 2017 Honda Fit Starter Button is the first (and only) item ever to break (every two years), Honda has issued an unlimited recall/repair for this part, at no cost to the consumer. When my wife called/towed the car in when it broke, she told them it was the switch, as it had broken twice before. Ocean Honda put the car on a computer diagnostic machine ($600) which indicated no fault with the battery, then they replaced the battery ($400) saying it had "tested marginally"and returned the car. The car would not start the next morning, so their service guy drove to our house and decided the switch was broken (without their $600 fancy tester) and towed the car back to the dealer, and replaced the switch. No further charge! Feeling very frustrated at the repair shop due to their not listening to her initially, she Yelped Ocean Honda about excess charges for the repair, including replacing a perfectly good battery. They had just pocketed an easy $1,000 on a recall... Ocean Honda sent her a snarky note and a refund check for $1.00. I kid you not, she still has the check on our fridge to remind us never to call the dealer when there is a problem, we now call Rusty's Honda instead. read more

Ocean Honda - The only part that ever broke on our Honda Fit (3X) - Car Dealers Near Me - Soquel, California

I worked with Jeff & Chris to get into a 2016 CR-V. They brought it in from another dealership and made sure to go over it to get it to their standards before I brought it home. They were both great communicators, let me take it for an extended test drive and helped me get me into the car I wanted for a price I felt comfortable with. I went ahead with the 5 year car doc plan which I think is a great deal especially when purchasing a used car. Thanks guys!! read more

Pushy, insulting sales manager. I would rather take my business over the hill. Saying things like "I guess you are not serious about buying a car when I would not let them run my credit. I already was pre approved and was only trying to do a test drive. It feels like old school car salesman tactics that I thought were no more. This is not new to This dealership. I was there in 2019 looking to buy a car and ended up going somewhere else.i had hoped things had changed there but I guess not. read more

Ocean Honda is by far the worst they are unprofessional they don't respond they give you the run around , they list false information and false advertisement. They posted this add listing all the things that didn't play a factor in you getting a car and when I got there they all played a factor they stated you don't need credit your job is your credit that was a lie they went based off my credit and gave me a 14% interest rate. They said 0 down that was a lie the said I had to put 1k down then changed it to 3 or 4K down. They stated payment as low as 289 a month I was quoted 600 a month they stated they state bankruptcies repossesions late payments ect and none of that is true. This dealership really needs to go by what they say and not give people false hope I've been dealing with them for 4 days and been getting the run around or no responses back the GM keeps saying he'll give me a call no call I ask for the corporate number they don't have one read more

Ocean Honda - False advertisement - Car Dealers Near Me - Soquel, California

See all

I wish I could leave less than one star. I have purchased over 30 cars which include prior purchases at Ocean Honda. Since my last purchase here they have absolutely lost any moral or ethical compass they once had. All their cars have the most outrageous add-ons. All add-ons are pre-installed and you will be told that they can not remove any of them. The charges for add-ons are mind boggling above retail value. 2k for wheel locks, a trunk liner and floor mats????? Long story short, the Honda Civic Sport I was attempting to purchase carries an msrp of a little over 26k. Ocean Honda had almost 9k "worth" of add-ons....none of which I wanted and none of which are appealing in the least. With a straight face they tried to sell me a Honda Civic for 36k. Negotiating with them is like talking to a dense piece of cardboard. Unfortunately, I'm sure they have gone this route to an extreme because plenty of people have taken the bait. Don't be their victim. read more

Alejandro and staff were amazing helping us find the perfect fit and style of car we wanted definitely always recommend

Worst salesman here . We had mentioned our situation which was not good credit they said they make it work . We were happy . My husband took the car and they started harassing over the phone that the bank didnt approve . They ended up taking the car . They didnt manage this properly and they should've had not given the car if they wasnt sure . They dont know how to do their job i work in a restaurant and i know hard working people they just sit there and dont address you when u come in . Dont trust them they are the worst ive seen . Headache from start to finish . Be aware . Only added the star to post but no starts is more appropriate read more

Love these guys! They got me in as a walk-in as I was stuck from out of town. It wasn't much of a wait and they were so careful, patient and concerned. It turned out the problem I came in for wasn't the transmission but my unfamiliarity with the car. But he also took the time to diagnose an older ongoing problem that turned out to be serious and told me what to do to drive safely until I got back home where car repairs are cheaper. Patient, thoughtful and knowledgeable. (I'd asked elsewhere about the sound the car was making and was blown off.) He wasn't trying to upsell me as he knew I was going elsewhere to have the work done. Didn't even charge me anything. Good people. You should see their wall of thank you notes from their high mileage club for old cars they've managed to keep going. Heartwarming! read more

I wouldn't take your car here for any service unless you want to be misquoted over $800 difference and pay for something that's 2.5 times more than anywhere else in town and also take twice as long as it should to complete and also leave my car with body damage. Make sure you get anything in writing before approving anything because they will scam you they don't record their calls and can pull whatever they like. read more

Took my car in for a free warranty repair on 29 JUL 24 - this is after I had taken it to a reputable mechanic to have about $2200 of maintenance and repair done. I was told that my transmission fluid was dirty and needed changing - my valve cover gasket was "puking" oil - my brake fluid was dirty and needed changing and that my coolant was low. When I tell you I literally had all of these items serviced 5 days prior to this appointment I was baffled to hear this. I immediately felt as though getting more of my money was the only concern they had - I have since scheduled an appointment with my trusted mechanic to ensure they do not create issues for my car. I was also approached by their sales manager as my warranty had expired and they wanted to try and sell me a new car with a new warranty. This place is gross if you ask me - I will never buy a car from Ocean or take my car here for service - especially since there are so many better options throughout the county with local businesses!!! read more

Yesterday, I went to look into upgrading my 2019 honda crv and had the worst experience there ever.I dont know what happened to that place that turned the salespeople into such jackles. I used to work with Rodney who seem to really actually care about me and what I wantes what I could afford and tje would do their best to get me into the car I wanted or something close that was in mt price range. But yesterday I went in, and Rodney was no longer there. I sat down with someone named Jeff. I just felt from the start that this person did not have my best interest in mind. And then I just got worse when Peter the finance guy got involved. I do not recommend this place to anyone. There are other places to go. Please go to other Honda dealships, not this place. They were trying to convince me that an almost 1000 dollar monthly payment for a 2025 cvr ex was a great deal. Peter was trying to cut me a check for 3000 that I could do what I want with it but he highly recomended that I save it and use it towards my monthly payments so then I would be paying 750 a month. The only thing I need to say is that i did go in there with not the greatest credit score and a very low down payment but with that being said I have been getting cars from ocean honda for almost 15 plus years. I have spent a good close to, if not more than a million dollars, with this place in that time with what myself and my family have spent with this place. It was just very sad how I was treated yesterday by jeff and peter. Maybe there should be some extra training involved. The worst part was when Jeff asked me to have my dad co sign for me and whe I said he was diagnosed with dementia and wasnt in the right mental capacity to so that he still asked for my dads information that showed me that he was not listening at all. I was so sick to my stomach after that I wanted to get up and walk out, but because of my long relationship with Ocean honda, I didn't at that moment. I wish I had. And now yesterday I was think about something Jeff had told my about my car, he said my car had extremely high milage for a 2019. The car is 5 years old with 64,100 miles. That means that my car was only driven 34 miles a day. Oh in the h*** is that high mileage read more

Just went to Ocean Honda to enquire the cost of replacing all 4 TPMS sensors. The service dept quoted $1033.00 for the job, including calibration. Then I call American Tire, $330.00 for the same! That is 200% MORE! read more

EXCELLENT SERVICE ADVISOR: BRANDON RUTMAN Fixing pothole damage to my Honda Civic Brandon clearly prioritizes customer satisfaction and quality work on the vehicles. Made sure Honda's parts and labor matched insurance estimates, and Brandon even saved me money here! Brandon kept me well-informed, parts ordering and service all completed on schedule and done well. We worked as a team so thank you for valuing the customer and I'll be happy to send more business your way. ~Dave B. read more

Amazing customer service and work on my car in a timely manner. Special shout-out to Johnathan who works inside, he's all around an amazing guy. read more

SALES -- Came here the previous day looking to upgrade my '18 Civic Hatchback EX after shopping around multiple dealerships that had a Sport Touring Hatchback. Niko (Nikola) approached me and was very assistive. The colors I wanted were not available anywhere (sister stores) so he helped me get the best deal on the model I was looking for. Niko is willing to do what he can to accommodate the customers not only in sales, but hospitality and financial advice in regards to car buying. He is an MVP and I would like to thank Niko once again for helping me get the best available car! read more

Ocean Honda - Car Dealers Near Me - Soquel, California

BUYER BEWARE, DO NOT TRUST THEIR WEBSITE. If I could give minus zero stars I would. I went through their online portal entering all information requested to make a Lease deal. After entering personal information, including employment info and my SSN to make sure I could qualify, my deal was approved online only to have their online sales rep, "Dillon" tell me that he would not honor the deal. TOTAL SCAM!! Dillon kept repeating that legally he didn't have to honor the deal because a disclaimer on the site says the deal is subject to dealer approval. I am not new to buying or leasing online. I have done this before with no issues and have saved a lot if time. Deffinatly the better way to buy or lease a new car. Just NOT THROUGH OCEAN HONDA OF SANTA CRUZ. They really DONT CARE what their own website promises. Save yourself the time, PERSONAL info. and humiliation, GO SOMEWHERE ELSE. read more

Ocean Honda - Ocean Honda online portal deal - Car Dealers Near Me - Soquel, California

I have been going to Ocean Honda for several years, utilizing their great lease program. My current lease was coming to an end and I wasn't sure whether to lease again or finally purchase. Luckily I was able to connect with a great sales rep, Michael Delgado. Michael helped me explore all of my options, and worked hard to help me stay within my budget. I appreciated his easy going attitude so much. Ultimately, I decided to buy, and Michael made the process super quick and easy. If in the market for a Honda, I strongly recommend asking for Michael Delgado at Ocean Honda! read more

Came here to look at cars. The car I was interested in was around $28-29k with a $36k out the door price stated on the cars sheet. They wanted me to pay $740 each month for 6 years. Thats around $53k. Almost $18k more than the OTD price stated on the cars sheet. I also have great credit by the way. I said no multiple times & each time I threatened to leave, they'd make my monthly payment go down but NEVER showed me an interest rate or out the door price. Left the place feeling peer pressured & harrassed. The salesman also had the audacity to text me & try and frame me for taking the car keys I test drove when I left the keys with them. THEN the salesmen also had the audacity to text me & ask if I didn't want the car because of him, the price, or the car? Very unprofessional. read more

I was SUPER pleased with the number of possible selections here and EVEN MORE important with the quality of the car salesman's help. Mark Bardo was kind, informed, fun and NOT pushy. I encourage folks to ask for him. read more

Ocean Honda - Ocean Honda in Soquel - Car Dealers Near Me - Soquel, California

Updating past review. Moving from a 1 to a 3. Service on CRV was done satisfactory and have shown concern for time and schedule issues. Sincere desire to have a better future service. Hope issues of communication and time for service will be corrected. Rich R. read more

I initially brought my 2015 Honda Civic in back in November. I asked for them to run diagnostics on it and also mentioned something seemed to be off with how it was driving. I was sold a 90,000 mile update package for roughly $1600. While I had only briefly mentioned my car making a clicking sound and sometimes, taking a few attempts to turn on, I thought this was something they would realize when starting the car or running diagnostics on it. None of that was addressed, but I thought if I needed to I would just bring it back in a week or so if it continued. Fast forward to January, my car needed to be towed in because my wheel locked to the point where it was impossible to turn and the guy who towed my car was shocked at how worn down my keys were. It turned out that I needed a new ignition kit and keys for a cool $1400. When I spoke with Eric Mendoza, I specifically mentioned my issue I had with my car making clicking sounds and to PLEASE check the starter. They had to order a part and had my car for six days. He reassured me multiple times that the starter was working well and there were no issues. When I went to pick my car up, they left plastic trash in the vehicle with dirty gloves, and I had to also immediately go back because the lights and blinkers were not working. Due diligence goes a long way when this is someone's second time bringing their car in because you can't do a solid job the first time. I expected better. A few days later, after I had been reassured that the starter was in *great* condition and had no problems, I texted Dustin because unfortunately, it took me 20 attempts to get my car to start. I was told that a video would be helpful to diagnose the problem. Apparently me telling them that it took 20+ times to start my car wasn't enough! They needed footage. Not only that, but when I asked why they hadn't looked at the starter at any point during the SIX days they had my car, I was given the poor excuse that it would take time and effort to take the piece apart and see what the issue was. I finally brought my car to Ron at Advanced Auto on Water. They charged me less than half of what Ocean Honda quoted me for, and did it in HALF a day. Do not bring your car here -- there are MUCH better mechanics in town. read more

I had a horrible experience with Ocean Honda Santa Cruz , I've been talking with the product specialist Rodney Bray for about three days , he even said that he came on in Monday to help me with the deal , I did although have a great experience in the beginning, but after i had taken the car home i realized that i couldn't afford it. I then text Mr.Bray saying that I couldn't afford it, and if they could come and pick it up.Attached is the text msg i got back from him . I drove the civic to Ocean Honda , i walked in around 10am .I asked to speak to the GM .Mr.Carranza , i was told that he wouldn't be in for a couple hours.I don't know how i spoke with saying that I couldn't initially afford this car at this time. The gentleman i was speaking told me that there's laws against costumers returning vehicles, and that returning it wasn't a option for me. This is where things went south and why I'm giving them one star .I was there until about 2:30pm , I was there that long because I was told time and time again that i had to complete the legal documents which i haven't even signed, the only thing i signed was a proof of transfer for the civic, i didn't even have insurance or tags for the civic. It seemed to me like they just wanted the sale and didn't care what i had to say , but i was really straight forward saying i couldn't initially afford it over and over. During my time at Ocean Honda , my wife and I were over hearing some couples that were trying to upgrade there civic and the sales person was giving them a run around on how much more it would be!!! Isn't when you upgrade to another car , mean that you trade in our old car and pay the difference??!!! I also talked with an older gentleman saying that ocean Honda just wants there money , they were ripped him off for xxx amount of money , and he had a voucher for xxx money off and they wouldn't take it!! "That's bullshit I told him" To end this horrible experience all I had to do was pay for the Lyft that they paid for out of pocket and that was the End of it I'm not returning here in the future!!! Don't buy from this dealership they are happy to help you out, but in the end , they just There money read more

Ocean Honda - This is the text that I got from Mr.Bray not very professional in my case - Car Dealers Near Me - Soquel, California

Excellent service today by Flip and his team. Service was completed on time. Will be following up on services recommended. Thank you again John read more