Exceptional service. Came in after work and Gerald's patched up my tire in about a hour. Sophie and…read moreRylee at the front desk exhibit southern hospitality with their kindness and service. When I arrived I was surprised it was no charge. I really wanted to tip the gentlemen that worked hard to get my car up to par in a safe and swift speed and learned they distribute the tips amongst the workers for that day. It's not expected but it is appreciated. The rose brightened up my day as well. Thank you to the folks at Gerald's - I'll always recommend you to friends and family. Sidenote - park along the grassy areas back around the neighborhood or if in the parking lot, look for the green pole posts. If not, car may get towed while waiting to be serviced. The parking lot in the back is mostly reserved for the shopping area patrons.

Can't say enough about my experience. The first time I brought my car here was a while ago to have…read morethem check something out that literally no one could figure out and since it's a smaller place they couldn't figure it out either - BUT THEY DIDN'T EVEN CHARGE ME! And they recommended a place that specializes in finding issues that no one else can. I did't end up going, because just like everywhere else they said it would be like $200 just to look at it. Pass. It ended up getting fixed so I'm good on that. But this review is about my current service for brakes and tires. I have an olllllddddd car so this won't be the same for everyone but I got out of there with new back brakes, rotors, etc. plus 4 new tires for under $900!! Dude - I have NEVER paid this amount ever for brakes and tires. I almost cried. They also told me that my shocks, that another dealer said I needed to get done, were absolutely FINE! That other place was gonna charge me like almost $3k!!! Anywho, dropped off the car at 7:30am and they were done shortly after 1pm. With the amount of work already lined up - I was shocked. I thought for sure it would be done the next day. Lastly, I got there at like 7:10am to wait and there was already a line but their procedures for this (which apparently they're used to) were so organized snd efficient and got everyone checked in and out the door in less than like 15 minutes. I've never seen that. They also clapped for us as we entered. That really caught me off guard, but I thought it was kinda cool and cute. Who does like an applause?? lol I am blown away right now. I'm officially a lifetime customer. Wish I'd have been going to them from the start!

Came here to check the van with a seller. After the checkup was done the seller said everything is…read morefine just a few maintanance things which was a weird comment to say for a car at almost 150k miles with a title that was dated years ago, so I called and asked about the car. Everyone I spoke to begrugedly told me they did the testing everything's fine. "That's not what the seller said". I got a response who are you then? Me? A random person calling like what kind of question is that. Eventually got transferred to the person who checked the car and actually knew which car I was talking about. Reluctantly he said there is nothing wrong with it just the brake fluid need to be changed and wheels. I asked him if any of it was serious I'm trying to buy the car he responded that he doesn't intend on having a van or to drive it so it doesn't matter to him What a smartass of a response! Anyway I went to another mechanic and paid him as well first thing he checked was antifreeze fluid which didn't hold pressure like what kind of fixerupper are you working at the Firestone that you took my money, refused to explain any issues of what you found and didn't even look under the hood to see a major issue staring right in your stupid face. What a joke.

DO NOT BRING YOUR CAR HERE!!! We had my car towed here…read morebecause my control arm needed to be replaced. The tech I spoke to informed me that my axel needed to be repaired. He told me that extreme damage had been caused to my axel and my car is unable to be driven without replacing the axel. My dad is a mechanic THANK GOD and told me they were LYING. I had my dad look at the car and of course there was absolutley nothing wrong with my axel. They tried to get me to spend THOUSANDS on my car for something that isn't even broken or needing to be replaced. These people are crooks and will overcharge you for the parts you do need and scam you into replacing things that do not need to be replaced. RUNNNNN!!!!

Very good service overseen by owner. I have had oil changes…read moreand battery replacement They send you a coupon afterwards

Added an extra charge that they couldn't explain and wouldn't show me the itemized invoice until…read moreafter I paid. Will not ever return

Hay tire is always reliable and kind. They helped me fix my seatbelt in 10 minutes and I know the…read moredealership would have charged me a fortune. My family has used them for years and the have always been very competent at a reasonable price.

I have used Hay Tire Charleston location for years and have always been satisfied BUT today things…read morechanged. I made a 9am appointment for just a tire rotation and balance. I dropped it off at 8:35am and was told they close at 1 on Saturdays and should receive a call before 1 to pick car up. At 11:30 I assumed the car was finished and they forgot to call so I just head down to pick it up I arrived and was told they never got to my car. No sorry how can we make this up just a " we ran out of tome". Why was I given an appointment for 9 am if they couldn't do a simple task. I have 3 cars that they replace tires on. I do not feel like a valued customer

I have never written a yelp review. Rick is one of the most honest businessman I have ever met. He…read moreoffered to drive to my house and diagnose my truck for free. I obviously paid him for his generosity and time. This guy is beyond knowledgeable and I will use him for everything! Beyond fair price. Beyond quality knowledge. Don't go anywhere else.

From the owner: At RICK'S AUTOWORKS, you will be provided Outstanding Service and Rick's 40+ years of Knowledge in…read morethe Repair Business. Rick's Autoworks has a Air Conditioned Waiting Room, with a 55" TV and FREE "COLD" Bottled water for your enjoyment while you wait on your Car or Ride. Rick is a ASE Certified Master Automobile Technician and a SC Notary Public if you should ever need Notary Services. Rick's Autoworks is a CarFax Preferred Service Center and a NAPA Auto Care Center. Call for an Appointment Today."

We were driving in from out of town, hit a curb and needed a tire replaced on my Volvo XC 90. They…read morewere so easy to work with, were super friendly, and got the repair completed the day after I called even with having to order the tire. Would highly recommend to anyone needing auto repair while on the island!

We needed a new battery installed, called around, no one could do it today or without a long wait…read more Called Dinkins, kind, quick, courteous, personable, even offered us lunch. In and out in less than 45 minutes at a fair price.

I have had my oil change done here over two years and they are always fast and affordable. I also…read morehad some issues with my purge valve that they fixed multiple times after the part would not work. Dana was so kind working with me on the parts and they were waiting for me on the last time I had to change the parts to get me in and out as fast as possible. They know what they are unable to fix and the mechanics are excellent. These are honest people that I trust with my car.

oil was leaking from my car, they quoted me over $1,000 to replace a hose. I called another shop…read moreand they said it $380. simple, routine fix. Precision Tune did the job before I could tell them not to. I brought up the price difference and once caught, reduced my labor charge from 6.5 hours down to 3 hours. I still paid $200 more than I should have.

I had my check engine light come on and was worried. The dealership couldnt see me for two weeks…read morebut I luckily found Pro Auto Care. Nelson and Noah were wonderful. They fixed it within a day, the price was incredibly reasonable and they explained everything to me and allowed me to see their process. I didnt feel dismissed or lied to like other car repair shops. I will only bring my car here now.

We were traveling to Charleston for the week when we hit something on the highway that tore a hole…read moreon the metal pan under the engine compartment. The guys at Pro Auto Care told us to come on over. They put it up on the lift and saw that it was an easy fix and took care of us quickly. These guys are honest and do great work.

Charleston's go to shop for Land Rovers for over 25 years. They've keep Range Rover classics,…read morediscos/LR4s, a p38, and a newer gen Range Rovers in top shape. People say Rovers aren't reliable but IYKYK, you need to keep up with them...and sometimes get ahead of them. My rovers have been very solid. The team at Import and Vintage makes it easy. They initially provide a comprehensive review and then manage every aspect. Never do work you don't need and stand behind all the work they do. And they've taken awesome care of my moms Volvos. Did I mention they have loaner cars too! Game changer. Charleston's top Rover shop!

Very great people that I thoroughly trust working on my Volvo. They can easily pinpoint the problem…read moreat hand and fix it without any issues. I recommend.