I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

2/26/26- I just reported a great visit on Monday but there's a little more to add…read more Sadly, it's not good. When I brought that car in a specifically said that I had brand new lug nuts on it and that I did want an impact wrench used on the car at all. Well, that didn't happen. I've now got some lug nuts that need replacement. When you look at the pics you'll see the damage. The fact that the paint at the top of the lug nuts has been scraped off also tells me that a shallow socket was used. A deep socket would never even come close to touching the top of the lug nut. Also, no attempt was made to keep the wheels clean. There are very big grease marks from someone's hands. That should have been wiped away. I'd use them again, but I'll also be sure to explain to them that this happened and that I wanted to be 100% sure it didn't happen again. And I'm dropping the stars from 5 to 3

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Honest, kind, talented. I can't say enough about the good work and good people of this company. Joe…read moreis the real deal - a genuinely good guy.

Great service that's not overpriced. Been going to them for years. One time a nationwide company…read moresaid I needed something with my steering linkage. Took it to Joe and he said there is nothing wrong with it. Drove the car for years after that and never had any issues with the steering. I take my vehicles to the dealer for their checkups, and if something is needed it goes to Joe for repairs. Like today he saved my mother-in-law over $100 on a $600 job. You guys are great and very friendly! Thanks Joe!

WONDERFUL! HIGHLY RECOMMEND!…read more HONEST FAIR Pat worked on my former husbands truck, so when I needed help, he recommended Pat's Auto. Well - amazing. He was polite, knowledgeable, and worked fast. Will DEFINITELY return!!

A friend recommended this place as a dependable, ethical mechanic. I called last week and he agreed…read moreto take me in first thing Monday. He said 5:30 AM. Much to my surprise he MEANT it! At 5:30 I pulled in and they were already into their first project of the day! He took my info and a description of the problem. I waited at the Waffle House across the street. Before I knew it I had a missed call from him. When I got to the counter he explained the problem, the solution, and another glitch he noticed and advised me on. I was aware something else might be going wrong but didn't understand what until he explained it. Don't make a mistake CALL Pat's and get it done right

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

Had front suspension replaced on my 1997 F150. It was a major job due to the age and corrosion of…read morethe fasteners and parts. Edwards did the job quickly at a very fair price. I highly recommend them for repairs. I will come back when I need work in the future.

All aspects of my repair went very smoothly. Communication especially. Zee exceeded my expectations…read moreat a very fair cost. If you have an older vehicle, I especially recommend them.!!

Oil and filter change. Good on timing completions. Staff was…read moreknowledgeable and safety oriented for drivers. Added brake shoe job after inspection.