Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

Usually I go to Jiffy Lube for oil changes. It's quick, easy, and no-frills. For some reason I…read moredecided to try Firestone this time and figured booking an appointment would make it even easier. I showed up on time, checked in, and asked how long it would be. They told me forty-five minutes, which already seemed excessive, but since I was there I waited. After an hour I asked for an update and was told they didn't have the right filter for my car and needed to go buy one before they could even start. No one had mentioned this during the full hour I was sitting there. I said never mind and asked for my keys, and then they couldn't find them. Apparently the technician had taken my keys with him to get gas. Eventually they returned them and I left. I drove straight to Jiffy Lube and ten minutes later my oil change was done. Zero out of ten. I would never go back to Firestone.

Had an emergency flat tire they immediately got me in first thing in the morning so I could head…read moreoff to work amazing people great staff great service highly recommend

Richard and Jake are the two that I have dealt with, they are honest and very helpful. You might…read morehave to wait to get in there for them to have time to work on your vehicle, but I'll tell you what you're gonna get an honest price and an honest job. Richard was VERY good to my mother inlaw Gerry.

I hadn't met Richard, but I met Jake. A solid citizen! I told him I heard a couple of sounds when…read moreturning the wheel of my '08 Sienna. There were 18 cars ahead of me. But instead of just telling me to come back in a few days or next week as other mechanics in other shops had done, I asked him if he could just test it out and tell me what he thought. He did just that. Told me what he thought it might be. He didn't try to upsell me. We just talked about possible causes. Satisfied I was safe to continue to drive it - I had already driven some 1000 miles, I went on my way, convinced I would come back to this shop for all my automotive repairs, if needed. Great guy! Great, old school, honest business! Highly recommend!

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places, and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep and we decided on a set of Michelin tires. He said they would be in sometime Monday and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep, and we decided on a set of Michelin tires. He said they would be in sometime Monday, and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. I have had instances where I have had a small hole in a tire, that I did not buy at Gerald's, and they have repaired it at no cost. The customer service at Gerald's is beyond compare...phenomenal. Everyone is friendly, smiling, and they answer any question you have. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

We were driving in from out of town, hit a curb and needed a tire replaced on my Volvo XC 90. They…read morewere so easy to work with, were super friendly, and got the repair completed the day after I called even with having to order the tire. Would highly recommend to anyone needing auto repair while on the island!

We needed a new battery installed, called around, no one could do it today or without a long wait…read more Called Dinkins, kind, quick, courteous, personable, even offered us lunch. In and out in less than 45 minutes at a fair price.

I have never written a yelp review. Rick is one of the most honest businessman I have ever met. He…read moreoffered to drive to my house and diagnose my truck for free. I obviously paid him for his generosity and time. This guy is beyond knowledgeable and I will use him for everything! Beyond fair price. Beyond quality knowledge. Don't go anywhere else.

From the owner: At RICK'S AUTOWORKS, you will be provided Outstanding Service and Rick's 40+ years of Knowledge in…read morethe Repair Business. Rick's Autoworks has a Air Conditioned Waiting Room, with a 55" TV and FREE "COLD" Bottled water for your enjoyment while you wait on your Car or Ride. Rick is a ASE Certified Master Automobile Technician and a SC Notary Public if you should ever need Notary Services. Rick's Autoworks is a CarFax Preferred Service Center and a NAPA Auto Care Center. Call for an Appointment Today."

Charleston's go to shop for Land Rovers for over 25 years. They've keep Range Rover classics,…read morediscos/LR4s, a p38, and a newer gen Range Rovers in top shape. People say Rovers aren't reliable but IYKYK, you need to keep up with them...and sometimes get ahead of them. My rovers have been very solid. The team at Import and Vintage makes it easy. They initially provide a comprehensive review and then manage every aspect. Never do work you don't need and stand behind all the work they do. And they've taken awesome care of my moms Volvos. Did I mention they have loaner cars too! Game changer. Charleston's top Rover shop!

Took my 2001 Range Rover to them for a tune up/ oil change. Wanted them to look at a warning light…read morethat came on as well. To my knowledge that was completed properly. Here is how they earned one star. When I receive the call to come pick up the car, the employee mentions that my drivers side door handle is broken (was not broken when I dropped it off) or for the 25 years I have owned the vehicle. I thought okay, things happen. Random chance. but the break still occurred on their watch at their shop. I would have been cool with splitting the cost or buying the part and getting free labor just to make things easy NO NO NO... I was told that the employees HAVE to gain access to the vehicle, if something breaks in the process that is the customers problem? Further I was informed that they wanted to charge me a $350 diagnostics fee for the door handle. What do we need to diagnose, the staff broke the handle on company property. What's left to figure out? Super bummed to have to write this one, this has been a place my family has used for the last 10 years.

Highly recommend Swifts Garage! I will definitely return whenever repairs are needed on any of my…read morevehicles. They are very professional, responsive and able to fully repair my vehicle in a timely fashion. They offered multiple solutions/recommendations. And to be extremely honest, one of the parts installed had a manufacturer defect and they resolved the issue with no question and with high priority!

Highly recommend!!…read more The good folks at Joe's Garage (Hank, Danny, Heather and Andrew)have taken care of my family's cars on a number of occasions over the last few years. They are always courteous, professional, helpful, honest and prompt!! It's nice to find a locally owned business where you are treated well and not charged an arm and a leg!!

Kar Krazy Auto Sales on Lawrence Drive in Summerville is a quality source for all things used…read morevehicles. They have a really good selection of cars available for really good prices. They have excellent customer service and take the time to make sure that you find the right vehicle for you.

From the owner: we sell good Cheap cars for people that wants a dealread more