I am a long time customer of Hadwin White Buick and I am a…read moredisabled veteran. Recently, I got a new buick lease from Hadwin White. Their manger Chris went overboard to help me. Because I am wheelchair disabled veteran, Chris came to my house to do the transaction. He brought over the new vehicle, finished all paperwork, took my old vehicle back. All of this without having to transfer from my chair to wheelchair. I would definitely recommend Hadwin White to my brother veterans.

I bought my 2019 Crosstrek at Johnson Subaru in Cary and had every scheduled maintenance done in…read moretheir service department. Luckily, I hadn't needed any repairs, or I would have had them done there as well. When I moved to Myrtle Beach last year, I planned on building a similar relationship with Hadwin White. I had my first maintenance done in November and was pleased. When my starter died, I arranged to have it towed to Hadwin White for repairs. I called to make sure I could pick up a loaner before I jumped in the tow truck to ride to Conway from Myrtle Beach. I spoke with Christine and Alison and neither one could promise me one of the two loaner cars they had on the lot at 3:00 in the afternoon. I was told I needed to have it evaluated before they could give me a loaner car and could not provide a car even though I had a dead starter and a 4:00 pm appointment for the next day. As the tow truck was pulling my car away, Alison called back and said I could have a loaner car if I agreed to a $155 diagnostic. At that point, I'd already made arrangements to have it towed to an independent garage. I'd paid a premium in the past to work with the service department at a dealership because they provided a premium service at a premium price. Hadwin White put an end to that.

I purchased a brand new 2024 Honda Civic hatchback from this location and have had a couple issues…read morewith it since purchase. The first issue was a water leak when it rained. I took it there several times before they were able to discover the issue. The service representative I dealt with was Justin Brown. He absolutely agreed with me that there was a leak and was as determined as I was to find the issue and get it fixed. Turns out it was an issue that all Honda Civic hatchbacks had and Honda came out with a resolution. I had my car back for regular service and did not deal with Justin but another representative and the experience was not the same. I was sorely disappointed and called to speak with the Service Manager about my disappointing experience. The manager said that in the future I could deal directly with Justin Brown. Recently I had an issue with my air conditioning system not blowing really cold air. I called and spoke with Justin about the issue. He arranged an appointment for me to come in when it was convenient for me. Justin had the system checked and it was determined that the ac compressor was the issue. It was a $3,000.00 repair and it was no longer under warranty. Justin told me he would contact Honda about it and see if they would be willing to cover the cost, due to the car being a 2024 model and only having 49k on it. He said "I would expect it to last longer than that." The next day Justin contacted me and said Honda would cover all but $100.00 of the cost. He stated that if they didn't charge me anything, they couldn't give me a warranty. I was pleased with the outcome and Justin's experience and understanding in dealing with this situation. A $100.00 to me for a 3k repair was as though I was paying a deductible on an insurance policy. I also received a 4 year / 48k mile warranty on the new compressor. Unfortunately Justin is only one person and he cannot be everyone's Service Representative, but consider yourself lucky if you do get him as yours. Justin is by far the best employee I have ever dealt with in any department of any car dealership. East Coast Honda is blessed to have him.

This dealership has encouraged me to sell my honda and buy toyota again this time. Second review I…read moream making about poor service and inconsistency here. They really try to add things to repair even when the recent report from them shows there is nothing wrong. When I confront them on this, there is conveniently no real way to figure out which report is correct. At this point, so many issues it seems intentional and I think the BBB needs to look into this dealership. I am selling my car soon and will be going back to Toyota. Also, go online to see potential deals because they will never show you or be aware of them. Tried to charge me 90+$ for an oil change and I said no there is an afternoon special where it's cheaper.

So far I've had my car for about 3 weeks & no issues. The workers there were super friendly, honest…read more& upfront about things with us. My husband & I left happy & im still happy with my purchase! *will update if needed*

One of the most unprofessional experiences I've had with a car dealer. I requested a Bill of Sale…read morefrom Brothers Auto Sales of Conway and was met with an accusatory response implying concerns about fraudulent documents. Completely unacceptable and disrespectful. I recommend taking your business elsewhere--there are far more reputable dealers out there who treat customers with basic courtesy.

Great dealership for all your classic car needs. Sales and service for classic and exotic cars.read more

The response given to my rev is laughable and totally untrue. This is 100% a shady business and my…read morefamily is not the only ones who have reported them to Consumer Affairs and the BBB. The representative from Consumer Affairs who helped us with getting some of our money back told us they have SEVERAL reports against them for the exact same Yo-Yo scam and they settle to sweep it under the rug. I guess there are a few people who got good service, but we and the other people who filed claims against them are not ones who got even acceptable service. You can plainly see in the owners response he accepts no responsibility or accountability for the actions of his employees and company. Thankfully my daughter found a REPUTABLE company and bought a be vehicle, 3 years newer and low in price through the same lender she was told denied her, with NO hassle and has already paid it off!!!!! We STILL don't understand how she was "supposedly" turned down by the same lender who approved her a few weeks later, especially since they said they had no record of a denial in their system. Like I said before, this company does shady business and I would steer very clear from them if I were you!! Also, do your research on companies before doing business with them and always check with the BBB and Consumer Affairs, I wish we had!!

Had a wonderful experience here with Abe, a wonderful salesman and really nice guy. He wasn't pushy…read moreabout it and I would definitely return here to get another car from Abe if I need one in the future!

If anything feels off during your purchase experience- walk away. I bought a used car "as is",…read moreWhich I accepted. Within three gas tanks, the engine light came on. I later learned there had been a prior sensor issue before my purchase, It was reset, driven minimally afterwards and was not disclosed and considered not a problem. It was a problem A $2000 fix problem. I had brought the car back shortly after purchase in good faith, Hoping they would work with me given how quickly the issue appeared. They didn't. Instead they charged me over $200 for a redundant diagnostic test that had already been performed. I owned a business for 30 years And I learned very early to put the customer before the buck, but I was treated only as a transaction. so beware!

My husband and I purchased a new vehicle from Buick & GMC, Myrtle Beach. We were very nervous, as…read morethis was our first purchase of a new vehicle together. Mr. Matt and Bryant were beyond amazing and made the entire process so smooth! I would definitely recommend these guys; they will make it all worth it!

Walked in to get an oil change and walked out with a new truck. Finances guy Joe and salesman Sam…read morecouldn't do enough for me. So easy, so professional! Will always go back.

Enjoyed working with Bill and Ryan. They made the process of purchasing my 2018 Lexus IS300 and…read moretrading my Infiniti 25x easy and effortless. I received a fair price for my trade in. Ryan was very friendly and efficient in completing all the paperwork. I love driving my new (to me) Lexus and will recommend Competition Cars to everyone. They have some beautiful cars to choose from.

Great place to purchase a used car. This is a friendly and no pressure used car dealership. They…read moremake is fun to buy a car. Had a small problem and they did the repairs fast and no haggle or questions. They are not only a great place to shop and buy but they do stand behind the cars they sell.