OCD Wheels - BEWARE!
I would first like to say that I chose this company because of good recommendations from people that I know. From what I understood, they have a good reputation and do good work. I procured a set of very rare full carbon fiber wheels that were OEM 991.2 Porsche 911 turbo S wheels for only one year. When I got them, the finish on them was very foggy looking, which is very common for these wheels when they are not taking care of meticulously. I sent them a message, based on recommendations, to see if they could bring these wheels back to new looking. They asked that I drop one off, I did, and they said it could be done. This was in August 2024. Between now and then, the wheels have not been completed, and communication has been the worst I have ever experienced with any business ever. I have screenshots of every message that has been sent between the time I reached out to them and today - no deleted messages and no edits. I went by their shop today to get the wheels, and they were not even close to complete. Basically, all of the times that he told me that two of the wheels were done and the rest of them were almost done has been a complete fabrication. One of the wheels is just sitting on a metal rack with no protection between the wheel and the rack. You cannot even find a set of these for sale, and the last time I saw them knew they were over $30,000 to replace with new ones. Obviously, that is not the market for these wheels, but it is close to half of that. The treatment that I have gotten, the way that the owner has talked to me when I have had him on the phone is embarrassing. He has been very condescending; he has made nothing but excuses and lied multiple times. I am sure that this company has done well for a lot of people, because I have seen people post about them. This is just a warning to anybody looking to take their wheels there for anything other than a simple bend or scuff. I wish I would've never taken anything there and had this experience. We are 18 months in, and my wheels are not any more done than they were a year ago. When I left there earlier today, I asked that they be cleaned up and put back in the boxes that I gave them when I dropped them off and told them that I would be back at the end of the day to pick them up. I hope they can at least do one thing right for me. read more