I believe I spoke to Adam over the phone regarding wait times for a flat tire he quoted me honestly and respectfully. I went to my nearest Discount Tire first but they were swamped so I came over here and although there was a wait for walk ins they had me in and out quicker than the estimated time & were transparent with updates and needs of the vehicle. Thank you! read more

Thank you! I was in town visiting my daughter and she picked up a nail in here tire. The great staff here was able to repair the tire at no cost. The place was super clean inside and the staff were so helpful and friendly. I'm a Discount Tire customer from now on! read more

I've been customer for 20+ years, the staff is always polite and friendly, that why I rated with 2 stars. In less than a year the Farragut discount tires, has mess up the hubs on three of my cars. Speed is paramount to this store. Speed causes mistakes! My wife says I'm a fool for going there 3x. I was loyal because I never had an issue until this year. Not sure where I'm going for my next tire purchase and service. Discount Tires did pay for the repairs at an outside independent shop. That was on my time and inconvenience. I'm really disappointed! Be well and God bless! read more

Always trust all of my vehicles at Discount Tire. I have been using them for years across several states and always get the help I need. Highly recommend. read more

So I went on line and was looking for a wheel and tire set combo for my vehicle I found the wheels and tire I liked and purchased them. Discount Tire call me and informed me that the wheel was not available so I chose another and confirmed a new appointment, they so professional and made my choice easy. I arrived at my appointment early and the took care of me almost immediately after mounting the wheels and tire they noticed right away that one of the wheels was leaking air and took care of the problem immediately. They waiting are was filled with customers and the service was impeccable. The seats in the waiting are were very comfortable. Awesome service. I'm read more

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Told me the tires I was buying were really good when they were low quality and the road force was high on them... and the balance was not done right car was still shaking when going 65 70! read more

The guys always go above and beyond. I honestly can't recommend this location enough. Always a 12/10 experience.

Very fast service. Good price and convenient. I didn't have to wait long from arriving to leaving.

Consistently excellent service and value. Many members of the team put forth extra effort to get me an appropriate adjustment on my tires and to insure the replacements had fresh build dates. Frank in particular exceeded all expectations but it was truly a team approach that showed a sincere effort to insure this customer was pleased. I have given this store and two other local locations my business for years. I plan to continue doing so. read more

Family and I all buy our tires from here, my most recent experience with them. My car was estimated to be done at 6:04 PM and it was only picked up and started working on at 6:17 PM but they close at six so I'm not complaining at all. Great value, great customer service, always rushing to get the job done overall outstanding. read more

Bodie helped me out with a flat tire. I didn't know that Discount Tire fixed flat tires for free until I got a flat recently. Bodie gave me the best customer service in years!!!! They even have a system where I was able to track how my service was going along, text and emailed me as soon as my car was ready. Thank you Bodie! read more

I have warranties on all my tires I have bought here, along with having a new set of wheels put on with said tires. Somehow I ended up with another nail in my tire, it was the same one as before. Here is where the problem lies: I had a service tech pull my car in. The rim was thrown and tossed around like nothing. The wheels I have my car are aftermarket, not cheap, along with having ceramic coating done. Now, my wheels has scuffs and scratches on the lip with lug holes. The tech did not put a rim protector on before working to patch the tire. So, now I have a wheel that is damaged because of negligence and not proper training. The wheel with ceramic is expensive. If you have nice new wheels and I would watch carefully. Because they will end up damaged here. read more

Discount Tire - Knocked the paint off putting lug nuts on... - Tires Near Me - Farragut, Tennessee

Watch them CLOSE. They tried to balance a defective tire with 44 weights on my rim and sent me out the door with a "everything balanced out good" reply when I asked. The manager said inexperience was to blame which I can understand. We all start out at one point inexperienced, but normally you have more experienced guys overseeing the new guys (not at this place). Came back and waited another 45 minutes to get the defective tire replaced only to return home and notice a 1 foot long gouge in the side of my vehicle with white paint embedded in the gouge right where the white handled jack was. More inexperience or retaliation? I will let you be the judge. read more

One of the worst experiences with waiting time and communication. I scheduled an appointment a couple days ahead to get 4 new tires put on. Upon arrival they stated it would take about an hour and stated having it aligned would take a little longer. 4 hours later I am leaving. They did not communicate any extra labor needed or cost until time to leave. They stated the technician was supposed to call before making the alignment fix, an extra $200. They apologized, charged me, and sent me on my way. I would not recommend. Shop around and keep in mind they don't value your time and money. read more

By far the best experience we've had buying tires. Had an appointment today for 9:15, arrived at 8:55. Nice young man checked us in immediately (took about 10 minutes) and said the car would be ready around 9:45. They took the car into the bay by 9:10, and it was ready with 4 new tires at 9:24. Location was very clean and well operated. I would highly recommend this location and also purchasing your tires and making an appointment beforehand on the website. They were very busy so walk-ins likely had to wait. read more

I have been going to discount tire for many years, probably have at least 25 cars in their system. I tell you what, I am done with the one in Farragut. I took one car in to get new tires, when I left the tire light was on, never happened before. The guy with the man bun, tried to sell all new tps sensors before they even diagnosed what was up with the one. Before that when I brought the tires in to get mounted, he put the road hazard warranty on the tires that I didn't even buy there. When he told me $300 something to get 4 tires mounted, I almost hit the ceiling. That didn't fly, he took that off the bill. I drove off after he tried to sell me all new tps sensors. The manager called me to get me back in because I left mad. He charged me 1/2 off for a new sensor. Next time I was in with a different vehicle with a nail in my tire, Mr. man bun helped me again. He looked up my car and told that I didn't buy the road hazard warranty and that if it can't be fixed I would have to buy a new tire. The nail was in the center of the tire, the tires had 12000 miles, bought from them. Why would he tell me that, does he think this is my first rodeo. I was not going to write this until I went out to my car and found a center cap missing on another car they fixed the flat on. It is a 1973 Mach 1, with Magnum 500 wheels, so you have to get the center cap off from the backside with screws, so you know it wasn't stolen, just not put on properly by Discount. I just never have had such bad service at any other Discount, I'm through with them. Also, just found a weight missing off of another set of wheels they just balanced and mounted last week, the wheels aren't even on the car yet. Yikes! read more

Adam took great care of me getting new trailer wheels and tires yesterday. He went above and beyond to figure out exactly what I needed from the get go. I'd highly recommend them! read more

They always go above and beyond to fit you in, but one employee looked through my glove box without asking. He was looking for my receipt because their computers were down due to remodeling. Who does that? read more

This was the easiest experience by far. I had an appointment, and was in and out in 30 minutes. The customer service was above and beyond anything I have experienced. Quin was so nice and explained everything about getting new tires. He never tried to up sale anything to me, and listened to what I wanted. I will definitely be back in the future. read more

Good customer service if you can get a tech to help you. 6 computer terminals, lots of mid management in red shirts. But that ends organization. Like a bee hive W no queen. Phones ringing, red shirts walking frantically between take-in area and service bays. Techs in black shirts cruising between areas. No one in charge. I just needed to pick up a flat tire, and even brought cookies as reward. After 26 minutes standing in front of tech that I had intake w, I left. Groceries in car. Don't go unless you have ample time to wait. read more

We have had service done here for tires before and it's time to put it out there! The service techs are all above friendly, helpful and professional. The prices and options are great and the have always been able to service our needs the day we "walk in". I hit a pot hole BIG TIME... this weekend and front tire was not happy! Kyle took care of our tire needs with full options explanations and education on our tires and our options. This is a wonderful tire company and a choice that will be our first for tire needs. read more

I was referred to Discount tire by a family member so I ordered my tires on their website and made an appointment for them to install them at this location. I arrived around ten minutes early and the employee met me outside as I was pulling in the parking spot, they asked if my name was Lori and I replied why yes and they proceeded to tell me my tires were here and welcomed me to the store. They offered us complimentary bottles of water while we waited and sent me a text message to let me know how my vehicle was coming along. It was a very smooth transaction. We couldn't be happier with the excellent customer service and painless waiting time. They had the tires on in less then an hour and we are extremely happy with them. Would highly recommend these guys. They took the time to also tell us that our brake pads were good, that's dependability and excellent customer care if ya ask me. read more

Great place. Repairs flats for free. Always helpful. Tires prices are spot on. Would recommend.

John, the manager made things right by covering replacement of damaged hub/bearings. The underlying problem remains, though, that this sort of damage is often only discovered when something happens when I am on trips a long way from home. The car is unsafe to drive with a damaged hub so I'm forced to source a mechanic that is unknown to me. That's not something I prefer to do so will be going with another tire vendor in the area. read more

I am going to revise my prior review. These guys may be good if you KNOW you definitely need new tires and want the cheapest price. However, they are not good for much else. If you have a nail or any tire issue, they will steer you into getting a whole set of tires (particularly if you have AWD). Today, I went to get a tire repair for a nail in my tire tread. It was within the tread; not the sidewall. The guy immediately concludes that I need a new tire because it's supposedly too close to the sidewall. He also claimed that, because it's an AWD, I should get 4 tires. I suspected he was exaggerating...so I left and drove over to Matlock Tire. Matlock evaluated the tire and easily repaired it. Didn't say anything about it being unusual. It was just a normal repair. The work cost me $20. Not as cheap as the "free" repair at Discount Tire. But, the free work obviously comes at a cost. Discount Tire's con job will cost them my business. read more

Discount Tire - Free coffee and water. - Tires Near Me - Farragut, Tennessee

Discount, much better than Datcount. When you have a nail in your tire it's not like getting nailed in your private life. Much less enjoyable. Unless you are in a part of the country where Discount Tire is prevalent because then you stop by and they fix it for free. Yes I said for free. Yes I'm serious. They also have good prices on used tires and excellent service. So highly recommended all round. read more

Discount Tire - Discount or datcount - Tires Near Me - Farragut, Tennessee

This place is great! I had a flat tire and I was late for my appointment because I was waiting on a tow truck. I called to let them know I would be later than my appointment. They were exceptionally nice on the phone and said no worries as long as you are here before we close, you'll be fine. I got a great deal on 4 new tires, best price in town, and one of the only places I could get in on the day of. I highly recommend this place as they have great prices and great customer service. If you are in need of some new tires, go check this place out! Cheers & Enjoy! read more

We have used them a few times. Overall, they seem to have variety of tires in stock compared to family owned and warehouse stores in the area. Service is quick. Sales agent bundled optional coverage/insurance without disclosing. However, they were polite and prompt to refund that when we contacted them the next day. read more

We have never had less than excellent customer service experience and quality craftsmanship. My wife has had 3 flat tires (nails) in the past year. Each time the tire was repaired for $0.00 charge. Highly recommend this tire shop. read more

I have been a long-time customer who's purchased numerous sets of wheels and tires over the years without even looking elsewhere; seems like I may have been making a mistake all along. After purchasing a new truck, I called to get a quote on switching rims; I was quoted $136 over the phone. When I arrived for my appointment at the Farragut location, I was told by Bu that switching the tires would cost approximately $180! I advised I was quoted $136 and found the date and time I made the call/received the quote in my phone logs and realized that I called the other store on Kingston Pike. Bu called the store, spoke to a manager and found out they had, in fact, quoted me $136 as they quoted car rims and not truck rims ($7 more/rim for truck rims...18" rim is an 18" rim in my mind but I'm not a tire expert; also confident I told them I had a truck and not a car). I reminded Bu that I was a loyal customer who had purchased a slew of tires and rims over the years and asked if it was possible to simply honor the price I was quoted, $136; I was told it would cost approximately $180. As I had the day off and an appointment, regrettably, I opted to have them do it. For the first time in years, I'm disappointed with Discount Tire as the right thing to do would have been to honor the price I was quoted as a result of their mistake. Seemingly, they've lost site of taking care of (formerly) loyal customers/veterans, owning their mistakes, and forget that doing the right thing is how you build loyalty and keep loyal customers. Quite simply, causing a long-time, extremely loyal customer to look elsewhere over $28 doesn't make a lot of sense to me. UPDATE I attempted to contact Price per the response but the URL doesn't work . read more

I went in after a coworker told me they repaired flat tires for free even if you didn't purchase the tires there . I go in after getting off at 7 am. I arrived at 8:15 without an appt. They took my information and repaired the tire. I didn't get everyone's nameS but scott checked me out when I left . They have a lot of business..: And it's clear to see why. It's clean and everyone is professional and to the point. I would recommend them for brand new tires or a repair. Why can't more businesses be like this ? Great job and thanks again. And yes it was completely free. That's the shocking part. read more

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Discount Tire--same as Americas Tire on the West coast--is always expedient in everything they do. I have never and I mean never had a bad experience with them, and I have been to various Discount stores across the country. They are professional, courteous and sell superior products. read more

The customer service is great here. I found some great tires online for a great price. When I called Discount with said quote in hand they actually did me one better. I was told me they would instead upgrade me to better tires for the same quoted price even though they had both tires in stock. Turned out to be a pretty decent deal. Hey, every nickel counts. The appointment was smooth. No hassle. The place is clean. Tidy. Smells like a lot of tires. The waiting area is basic. And it has basic coffee. I opted to walk to the cute little coffee shop in the adjacent strip mall instead. They were done quicker than I could finish my latte. read more

Discount Tire - Tires Near Me - Farragut, Tennessee

I had an amazing experience at Discount Tire all because of the store manager, "Jim H. C." - I came into Discount Tire because I had gotten all my tires from the DT stores in Nashville TN, but I was explaining to Jim that I had just moved, was about to start a new job, and had a 6th month old at home that I was tending to, so I needed to make sure all of my tires were safe. He assured me that I was in the right hands. They took my car back (Acura ILX), and it took them a while to rotate and balance my tires, but also, Jim found a problem with my back right tire (this was the whole purpose of me coming in the store, was to ensure my back right tire wasn't slowly leaking, or I didn't need a completely new tire because I kept having to fill that tire with air, and it was causing our family a lot of headaches). The unfortunate news was I was going to need to replace the tire (that was $157), but Jim showed me that the tire was under their warranty, and he was going to be able to replace the tire for only $52 at cost to me. This was amazing news to myself and my family. I was able to afford my new tire, and I knew that all of my other tires were safe for driving myself and family in. I can't say how much I recommend Discount Tire in Farragut, TN because of their store manager. Great service, and I highly recommend any other new mother's in town to visit this store because they will take great care of your vehicle knowing your situation. Excellent customer service, and they took great care of my car, and my peace of mind. read more

Before, I would have swore by this Discount Tire as far as what they were willing to do for you. To be honest, I would say that the experiences have mostly been better than worse. But, one thing is that as a consumer you're optioned to look for good deals. I came in wanting a new set of tires and knowing that Costco gives out good deals once in a while I wanted to leverage that in addition to online pricing. Talking to the rep, they were going to give me all these deals and at the end we decided that it was best to stick to discount tires. I believe they were going to price match the tires along with another sale because it was the holiday and said that they needed to do it when it came in. When I came back in, they said that they couldn't get me the deal and it sort of got me stuck in having to buy from them as I didn't do any more research later on. So that's pretty fucked up in my opinion. You were going to offer me something in person in one day and when I come back to install, you change the price on me. Since writing this review, I remembered the rebate that I submitted along with the tires that I bought. And what would you know... the rebate was never recognized and I never got the rebate back. So much for the deals. I swear I think rebates are the worst and make sure you do your research wisely as this Discount Tires will do anything possible to make you buy new tires every time. read more

these people treat you with the utmost care! I feel like I'm walking into my own personal tire shop every time I shop with these guys are doing any kind of business. it doesn't matter if it's conditional business or if it's just a checkup or tire rotation. having that consistency makes you want to come back there more and more even if they don't have the absolute best price in the city, which as a note they usually do. it was my 5000 Mile tire rotation change... the guy let me know hey we're going to change it but just to let you know everything is still even, everything is still good, and just gave me an overwhelming array of information which I will always take and appreciate rather than underwhelming feedback. Shop with them and only them, God speed. read more

Discount Tire - Work floor - Tires Near Me - Farragut, Tennessee

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I've done business with this company for years in San Diego. They have always been a top notch place to get tires and this location is no exception. The manager was extremely helpful and Bry was very nice and easy to deal with. As my wife pointed out she's also very cute. Not sure if that's relevant or not but I'll be buying all of my tires here from now on. read more

They will work on me when I need new tires. They rotate your tires for free! Go there everyone is nice

ABSOLUTELY STELLAR SERVICE! I bought some 37 inch tires for my Jeep from this location. I started having some issues with the tires at around 1000 miles and I reached out to the store manager, Jim. Without any hesitation, he cross rotated and balanced my tires (yes, he was out there doing the work himself). When that didn't solve the problem, Jim ordered me a new set of tires, and got them installed all in the same day! If you want great customer service before AND after the sale, go here. read more

Great people and service! I will only take my vehicles to DT. I have only had excellent service and they are very respectful. They will beat any price. This location is great because it's across the street from a diner and a brief 2min. walk to Clean Eatz to grab a healthy meal or protein shake while I wait. read more

Discount Tire - New tires and wheels - Tires Near Me - Farragut, Tennessee

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