Was in Knoxville to visit my UTK child and my serpentine belt shredded due to a failed pulley and tensioner. By pure luck, the Midas on Kingston Pike was closest to my hotel. Every single person, from the lady at the desk to the mechanics could NOT have been more professional, expedient and helpful. The car was fixed quickly and for a great price. The level of customer service was excellent and above and beyond anything I've experienced in the last decade. Whether you live in Knoxville or are traveling through and in need of a good repair shop, I highly recommend Midas! read more

They made an appointment for me four days before I brought the car in. It is a collector car, 1936 Auburn and a question whether or not they wanted me to put the car on the rack myself since the car was a classic. They informed me that their insurance didn't allow customers to put cars on the rack. I told them that if anyone damaged the car because of its age, I would seek legal action. because of this, I was told the mechanic declined to look at the car at all. I'm very upset because I made an appointment to have someone look at it. They saw the car before I brought it in and they still refused to look at it and take responsibility for damaging my car. I will never darken the door of Midas muffler again. On top of this, the receptionist not only was very rude, but she had a dog that growled at customers when she left the room in a very menacing manner If my muffler is looking to get sued, they have all the elements in that dealership at the 10,000 block of Kingston Pike read more

Mike was awesome putting a weld on my Silverado. Got it back up and running quietly and fixed the exhaust leak. Quick and inexpensive service done very well that's added significant life to the truck. read more

It was easy to make an appt and I got both a phone call and an email confirming it. But this was a great place for a woman who dreads car shopping, car servicing, car repair. This will be my place!! Thanks all!!! read more

They assured me they would get me right in and they made good on that promise with a smile. I offered my own smile when noting my much loved car was given back to me as clean as it left my fussy hands. read more

Caleb Jones was very efficient and fast, great service. My tire caught a nail, they patched it in less than 10 minutes.

Mike is so great. He tells it like it is and isn't gonna try to sell ya on everything and will easily break down what's necessary for car repairs at that moment and what can wait. Being a woman, I can easily be manipulated in to doing unneccesary things to my vehicle. Mike isn't like that! This shop is just great. And, to top it all off, he gave me money off my repairs. :) read more

Midas is top notch as well as the staff. Mike is what customer service should be! He's very attentive, listens, and will find the problem. Check them out if u need any car repairs! read more

Was in on May 21 2024 for some follow up work and had some questions on work I had done some were else , and was not comfortable with. Mike got me right in! My experience at Midas with Mike and his crew were phenomenal again! They checked my car from head to toe flushed out my radiator and fixed a light ! I am never disappointed. Debi Campbell read more

Driving a brand new SUV (less than 2,000 miles!), and in Knoxville for a holiday weekend, the brakes started intermittently making a really odd noise. The team at Midas fit us right in, road rested, inspected, and checked the rotor temperatures for all the brakes. In no time we were good to hit the road! Stellar crew, great service! read more

Great experience! Staff was helpful and pricing was great!!! Will return for all automotive needs.

The team here is great! I spoke to Mike (the manager) and Chris and they were both very nice and knowledgeable. I would recommend using this Midas!! read more

Quick responsive service, went above and beyond to make it a smooth install. Reasonably priced as well. read more

Midas - Cooper Rugged Trek A/Ts, installed on spare rims with new TPMS sensors. - Auto Repair Near Me - Knoxville, Tennessee

I highly recommend this place, the stuff is very courteous they also provide free mask very clean waiting room read more

Midas - Exceptionally clean restrooms, nice courteous staff. Free mask provided, very clean facility.I highly recommend this place. - Auto Repair Near Me - Knoxville, Tennessee

Josh and his staff repaired a flat tire very quickly and on short notice. Very friendly and professional.

I have a huge problem with your knoxville midas location bilking me out of $1000 repair & $70 tow that took over a month. My car stalled and i had it towed to Midas where i was told it was my fuel pump and no one in the country had any so i would have to get a used one! Ok that cost us $1000 through SNAP finance we are paying $300 or so a month in addition to paying our car payment of $313 for a vehicle we could not use for almost 2 months. We went to pick up the car and it would not start and the hood was open. They did something i think jump started it and it got us home they said it was fine because they tested the battery after they jump started it. Well it went on one little ride and sat in my driveway unable to start. Your location there told us they would order a new fuel pump, it was weeks of calling and no response from them. Then we find out its under new management. I had to pay $67 to tow it back to midas in Knoxville and the new management say's basically too bad we had to eat this used fuel pump blah blah. So again we pick it up and it sat in my driveway not able to start which the first time i tried starting it the car screen said "key fob not found" your mr smarty pants sarcastic manager in Knoxville says "we didn't touch your keyfob" umm I'm female and treating me like i am ignorant was extremely sexist and upsetting. Well guess what it turned it was the BATTERY ALL ALONG! We replaced it today because we are on fixed incomes therefore could not afford to buy one til today. Turns out it was the original 2016 battery which the auto parts store said any mechanic should have realized. Makes me think that was the problem all along because if the battery was bad the fuel pump obviously would show it was not working! I am extremely irate and refuse to speak to manager and i asked him for his boss and he said he is the only boss! I want a refund or i will look at my options to report this location for fraud! read more

Great service. They fixed a issue with my car at a very good price. My back tire kept going flat and the other tire store I went to just kept saying I needed a new tire and the rim sealed it cost over 1000 dollars. I stopped by Midas and they said the real issue was a badly bent rim I found the rim and they put it on for me at no charge. Great place and a great staff. read more

Since moving to Knoxville, I've made this my go-to place for my automotive maintenance. The guys here take pride in what they do and do the job right. Quotes and time estimates have always been accurate. They'll shake your hand, look you in the eye and stand behind their work! read more

I waited 45 minutes for an oil change and tire rotation. Not bad, considering I've had worse and waited for hours on end for doing something that's pretty simple. They had a nice waiting room, but I think next time I'm going to be going in the garage to watch them do my oil change just so I know my car isn't messed with. (That's just for me though) They were very friendly and I didn't have any problem with the service or anything there. I would recommend to coming here to change your oil and getting your tire rotated. I got a groupon for this place and I think it was worth it. read more

Dillion is a life saver. He plugged my tire at 8am in the morning and helped me get to work. HE IS THE MAN! Thank you brother.

I made an appt. for my car and drove almost an hour and half to get here. They kept my car all day and did not even look at it. With an appt, it should be a priority! I had to call 3 times to check in because they didn't even contact me. This is the second time they have done this to me. They did some previous work for me which totaled $2400. I have been a good customer but now they have lost me! Apparently they don't care though because they have enough to keep them busy already. I would suggest finding someone else before going here! read more

This place was a joke ! They are lazy and rude . Wanted to charge me $650 to put brake pads on my car ! I went in to have them check a low tire and they plugged the tire and charged me $61.13 and then proceeded to tell me that i need a alignment and brake pads all the way around my car . I made the appointment to have them check my tire for the second time since they did not fix it the first time and when i showed up for appointment they said i would have to come back because they just took on 2 more customers! Excuse me but what is a appointment for ? Take my advice and don't waste your time here ! read more

I brought my new-to-me car here for an oil change and overall vehicle inspection . The technicians were friendly, and explained their work procedure and products to be used. After completion, they texted me a full report, with pictures, of the results of the vehicle inspection. I highly recommend this shop. They gave me no reason not to return. read more

I've been using this Midas shop over the past year for oil changes and a few other things and have come to trust the manager Jesse a lot and think of him as a friend. Two days ago I dropped in for an oil change and asked to have my alignment check. My car had been pulling to the left a little. Jesse found the alignment was fine but my tire pressures were imbalanced. No charge for the alignment check and correcting my tire pressures! I highly recommend this Midas shop. read more

I'm terrible about waiting until last minute/almost too late to get repairs/maintenance done on my car. Wednesday I was preparing to leave town for CO and realized I forgot to call my uncle that always does my breaks, to do my breaks. I called Midas Wednesday morning and was told to bring my car in - they're the only shop in knoxville that was willing to immediately fit me in (even over the dealership)! After taking a look at my car I was told I'd need new rotors on top of breaks as mine were beyond being able to be resurfaced. The owner worked hard to make sure my car got fixed as quickly as possible, same day, and accurately so I could get on the road safely! My phone started to die as I was waiting and he even grabbed his own phone charger so I could use it. Definitely went above and beyond to help me and I couldn't be more grateful! Currently writing this review in my hotel room in CO, and if it weren't for such great work I never would've made it, especially in this snow! read more

They provide great service at a very reasonable price. I have been a satisfied customer for several years.

This shop has had my business for several years. Prior to finding Midas, I had tried a lot of area auto shops with mixed results. Usually my disappointment came from them not understanding customers, nor the importance of keeping them. This Midas gets it. Gouging customers for a quick buck pushes them away. But helping them save money and hassle keeps them coming back. That's the treatment I've always gotten here. I recommend Jesse and his team of mechanics all the way. read more

I have taken my vehicle here a few times before and they did great work and the staff are always pleasant and friendly. However, most recently they referred me to AAMCO because they believed I had a transmission issue with my vehicle. AAMCO got back to me within a day and told me Midas had no idea what they were talking about because my transmission was operating perfectly, and referred me to Mighty Muffler for an exhaust manifold issue. Turns out either someone attempted to steal my catalytic converter or it simply came loose during everyday driving. They tightened a few bolts, replaced the gaskets, and sent me on my way for under $120. Both AAMCO and Mighty Muffler had no idea how Midas could miss something like that. So be warned, they may tell you that something as simple as a few loose bolts could be an astronomical issue, like a transmission replacement. read more

I do not recommend this repair shop. Picked up a slip on the counter with information about my vehicle and the parts for my car totaled $44, however on my receipt it tripled to 124.00. Plus the valve gaskets they claim to repair on my vehicle is still leaking oil. I took it back to them and they did not use a flashlight to check for leaking. It cost me $420 and they would not take the time to check it properly. They have no integrity and not thorough. read more

Replaced the single exhaust system on my truck with dual exhaust and black ceramic tips. Sounds awesome!

I went to this Midas this morning for the special deal on oil change. The guy at the desk later rejected to serve my car by saying I had too many tissues inside my car and worry about COVID19. I did not say a word and left. On my way out, I questioned myself - to do oil change is a job outside the car body and not working in the car interior. Why he used that reason that nobody would go into my car as a reason to reject me? Well, they do not want to serve a minority or a woman, fine. I just move my business to other auto shops. read more

I had my car checked out by three other companies before I brought it to Midas. The other places wanted to charge me between $750 and $1200 for a catalytic converter, but I wanted to check Midas just to see if they could offer anything better. Jesse let me look under my car, showed me the part, and explained exactly what would be replaced and why it would need to be replaced. And he said he would only charge $450! Then he test drove my car and concluded that it was running just fine and probably didn't even need the part yet. His guess was that the check engine light had come on for a different reason, so he cleared the check engine light and told me to call him back if it came on again in a couple weeks. That was two months ago, and the check engine light never came back on! I almost threw away $1200 at a different location to fix a part that didn't even need to be replaced! I trust Midas, and they have my business for life now. read more

Excellent service as always! As usual, they went above and beyond. Our AC wasn't cooling too great and was cycling on/off. Also, the power steering was a little stiff. They serviced the AC...checked for leaks...found a bad valve but instead of charging us to replace the entire assembly, Carlos and his team installed a replacement valve for FREE! Then, they polished our headlights...also for FREE! AC is working great and powersteering is flawless! I highly recommend these guys for your next service. read more

It took them almost an hour and a half to do an oil change with a reservation. They have a nice waiting room, but I do not plan on going their again. It was dirty; although, I understand an autoshop isn't the cleanest place, but the waiting area and lobby was disgusting. read more

Had appointment to replace 2 tires and they were ready for me when I arrived. They asked about looking at filters etc and I approved. Found that cabin filter needed replacing and asked for approval. I am very satisfied and will return. read more

Excellent service! The mechanics here were very kind and great at what they do. We called ahead to make an appointment, and there was no wait time. The customer service was fantastic. read more

I was on a long road trip and had been experiencing a strong vibration in my car at approximately 70mph which had made the trip very unpleasant. I decided to have it fixed upon arriving in Knoxville. I tried a couple of places and was told it would be a few hour wait. When I arrived here, I was greeted immediately by the manager, Paul. Paul told me he would clear a spot to get it in right away. Before Paul even had my paperwork complete, Jonathan was pulling it in to work on it, All 4 tires ended up being out of balance. They had it fixed and had me back on the road in less than 45 minutes. Both Paul and Jonathan were very friendly. The waiting room is one of the nicest that I have ever seen in an auto repair facility. I would recommend this place to anybody who needs auto repairs in the Knoxville area. read more

I have used Midas exclusively for the last 4 years. Always great service for oil changes. They are professional, honest about any maintenance or repair items, and friendly. Great group of people at this Midas. read more

I don't normally do this, but I had such great service recently, I had to congratulate the busienss. I needed tires for my car. I like really nice tires on my car because I like to use them as they are intended. A friend told me that Midas was recently acquired by Tire Barn and to check out their tire deals. I was skeptical that a muffler place would be a great tire option. I was wrong. I got great tires for a great price and with great service. The car drives great and I will definitely go back to Midas at Mabry Hood Rd. and Kingston Pike in Knoxville. Midas read more

I wouldn't recommend going here. Erin was very friendly, but they left grease stains inside my car and to top it all off didn't even put up a new sticker when the next oil service was due. Won't be going back here again. read more