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    OC Goodwill Boutique

    3.2 (192 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    Britney M.

    Honestly, not a bad Goodwill location! It's clean. Everything is organized. Items were tagged appropriately. The deals were great. The staff were friendly and welcoming. My only complaint, is that they didn't have much for 3XL or 4XL. I wear a size 2XL, but like it a little baggy so it's comfortable. I couldn't find any 3XL's here, not for tips or bottoms. Sadness on that.

    Terry M.

    This was my first time at this location, it's essentially a spruced up Goodwilll - nice decor and well put together. According to my daughter the clothing selection is a bit nicer and better curated than most other locations. From a hard lines standpoint it feels similar to others, a small electronics section, although the kitchenwares area is larger and nicer. In all, if you enjoy thrifting then it's worth the stop. :)

    Penny L.

    I found suchhhh cute clothes here. i got a sheer pink flowered shall which im going to sew into a top and skirt and then i got the cutest pink hat and red/blue scarf. jonathan was super helpful with showing me where the scarfs were and thrn helping me check out as well!! totally recommend :))) (i included some pics of the art i found but didnt get, maybe if you go it'll still be there!)

    Jasmine L.

    this place is HUGE. there's a bunch of racks to look at and upon first walk-in, i didn't realize that the carts are in the front by the cash registers. there's so much denim which i appreciate, but navigating through the store made me so tired. there's no signage indicating where anything is, so you have to look through everything to see where things are. items are organized by color which is pretty nice, and there's no organization by sizing. you really have to look through EVERYTHING for how big of a store this is, there's only 3 fitting rooms. but at least there are fitting rooms and they are quite large! there's not a lot of space to wait around the fitting rooms, due to their proximity to racks other things i noticed - even though there were a bunch of employees walking around, there was only one person consistently working the registers. i went on a "half off for green tags" day and couldn't find any green tags. clothes ranged between $10-$20 which can get expensive quickly. there was a LARGE range of brands, which was cool to see. home goods were super inexpensive! this store is in a big plaza, so parking is pretty chill to find and there's a bunch of places to get refreshments at before and after (i would recommend wushiland boba and dave's hot chicken). i would love to return to this goodwill because i still feel like there's more of this store i need to explore

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    15 days ago

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    Victoria T.

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    Photo of Linda H.
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    12 minutes ago

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    2 months ago

    Very easy to make a drop off mid week. I was greeted immediately and the staff was very helpful. I will be back to visit the store soon.

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    Victoria T.

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    Photo of Britney M.
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    1 year ago

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    Victoria T.

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    Photo of Terry M.
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    9 months ago

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    Victoria T.

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    3 months ago

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    Victoria T.

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    10 months ago

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    Victoria T.

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    1 year ago

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    Victoria T.

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    1 year ago

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    Victoria T.

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    3 months ago

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    Victoria T.

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    1 month ago

    Needed a suit and, walked out with a 2 piece Van Heusen, belt and shirt to match for under $40... Van Heusen! 5 stars!

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    Victoria T.

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    4 months ago

    Good merch. The employees are helpful. One of my favorite places to thrift. I've purchased a few designer bags.

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    Victoria T.

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    11 months ago

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    Victoria T.

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    4 months ago

    Everything was great! I found a 1892 piano and it was beautiful! The clothes were were organized, would def recommend

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    Victoria T.

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    2 years ago

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    Victoria T.

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    4 months ago

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    Victoria T.

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    8 months ago

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    Victoria T.

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    8 months ago

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    Victoria T.

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    9 months ago

    Too expensive to shop here. Items overpriced. You're better of buying from any diacounted store like Ross.

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    Victoria T.

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    5 months ago

    Great experience shopping here. Many great items to choose from. Staff is very helpful.

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    Victoria T.

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    1 year ago

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    Victoria T.

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    2 years ago

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    Victoria T.

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    6 months ago

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    Victoria T.

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    3 years ago

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    Nicole M.

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    1 year ago

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    Victoria T.

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    1 year ago

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    2 years ago

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    Victoria T.

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    4 years ago

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    Nicole M.

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    1 year ago

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    Nicole M.

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    3 years ago

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    Nicole M.

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    1 year ago

    Rosa does such a great job with at donation drop off.. She always has a smile and a great attitude!

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    Victoria T.

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    2 years ago

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    Nicole M.

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    4 years ago

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    Nicole M.

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    2 years ago

    Staff is very nice. Donations are easy and quick. Location is also very convenient. In a strip mall.

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    Victoria T.

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    1 year ago

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    Victoria T.

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    2 years ago

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    Victoria T.

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    6 years ago

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    Nicole M.

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    3 years ago

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    Nicole M.

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    3 years ago

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    Nicole M.

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    3 years ago

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    Page 1 of 5

    Ask the Community - OC Goodwill Boutique

    Hello , good afternoon! do you accept the office furnitures?

    Hi there! Yes, we do! For more information on what items we accept, please visitwww.ocgoodwill.org/donate-goods/#donation-guidelines. We appreciate your life-changing donations!

    Do you accept old clothing?

    Yes, we do! We accept all seasons of clothing. Thank you for your life-changing donations!

    Do you accept baby cribs and high chairs?

    Hi Astik, Because of safety regulations on these items, we are not able to accept baby items like cribs, highchairs, car seats or strollers. Thank you for thinking of us!

    Why is only one receipt allowed on donations? I and two other companions were refused receipts when we each donated at least 2 bags. Thanks.

    Hi Emmy - We are so thankful for your donations. We limit the number of receipts to one per donor, to maintain good standards with the IRS charitable contribution requirements. The IRS imposes recordkeeping rules on both the donors and charities.… 

    View All 7 Questions

    Review Highlights - OC Goodwill Boutique

    As far as Goodwill shopping goes, it was a pretty good experience.

    Mentioned in 3 reviews

    Read more highlights

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    3.0
    (72 reviews)
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    Finally!!!! Thank you Loft for redeeming yourself!!!!!!…read more I have been a long time LOFT customer and the past two years have been so disappointing. Poor management, poor associates, horrid customer service - disappointing all the way around. I almost gave up shopping there. I had received a birthday coupon plus some rewards and decided to give the store another chance. As soon as I walked in the door I was greeted by a very friendly "welcome! "I was shocked. It literally had been years since someone had greeted me when I walked through the door. As I continued to browse around a very sweet lady, I believe her name is Geo, asked if she could help me find anything and then assisted with finding my size from the stockroom. As I was browsing around another associate gave me a very warm smile and asked if I was finding everything OK. When I made it to the fitting room there were two women who greeted me with 'hello'. I asked one of them "what have you done differently with the store? "I laughed and explained that I was so pleasantly surprised by the excellent customer service and it being the Loft that I remember. Shannon introduced herself to me as the new temporary store manager and I also chatted with Angelina. They were both so pleasant and welcoming. Keep up the good work ladies!!! I'll be back for sure.

    My experience today was completely unacceptable. The older Asian woman working the returns counter…read morewas discourteous from the moment I approached her. Her tone was dismissive, impatient, and confrontational. I consider myself a well-mannered and respectful person, especially when speaking to my elders, but respect should never be one-sided. I did not have my receipt, and rather than explaining my options or making any genuine effort to assist me, the older Asian woman made it clear she had no interest in helping. Instead, she chose to argue and speak to me in a condescending manner. Customer service should be about resolving problems, not creating them. I finally requested assistance from someone else. A younger manager stepped in, and the difference in professionalism was immediate. She treated me with courtesy, listened, explained my options, and resolved the situation without difficulty. That interaction demonstrated that the issue was never the return itself, but the person who initially refused to help. What was particularly striking was watching the older Asian woman interact with another Asian customer immediately afterward. The warmth, patience, and willingness to help were completely different from the treatment I received. The contrast was impossible to overlook. No customer deserves to be spoken to with hostility or made to feel like they are an inconvenience for asking for assistance. If you choose to work in retail, professionalism, courtesy, and consistency should be extended to every customer, not only to those you choose to treat well. The younger manager ultimately salvaged what otherwise would have been an extremely unpleasant experience.

    OC Goodwill Boutique - womenscloth - Updated August 2026

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