I lived with an ugly, not-quite-functioning fireplace for 4 years, but saw the brightly painted…read morework van for the Fireplace Doctor and gave them a call. I am so glad I did!!! They are friendly, efficient, and very, very good at what they do. I recomend them highly. Now my fireplace works as it should and looks far more attractive than it used to look. If had more fireplaces, I would absolutely call them!!!

Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

Great job cleaning out my chimney from too to bottom.he was very neat and left no mess at all.read more

Abraham did a great job cleaning out the fireplace at my rental. It looks brand new! He also…read moremaintains our fireplaces in our home. Safe and reliable.

Residential Project scope: residential Fireplace maintenance and new log install. Later purchase…read moreand install of fireplace doors. There was a great initial response with scheduling to come visit us as the show room has been closed earlier in the year. The owner-installer was bit late for that appointment, but we could easily accommodate the shifted time. The initial visit went well and was very positive. Good product knowledge and install capabilities were demonstrated. An initial quote was provided shortly after the visit around the 1st of December 2025. The pricing was competitive in many areas and I had some follow up questions on others. Unfortunately I had a difficult time getting responses to my follow on calls to discuss the quote and more precise schedule timing. I finally got ahold of someone at the phone number who takes calls. She was able to answer some questions, the rest were to be answered with a return call by the owner-installer who had visited. Again, no response. After the holidays I did try again and left a voice mail. I got a text telling me that I would get a callback later in the day when he freed up. No followup. So now I have been pursuing other options. Two stars for initial engagement and quote. No additional stars for responsiveness and timeliness.

Came to look at my fireplace and they never followed up on their end. I even called and left a…read moremessage after his visit about a week later and no response.

Great experience from start to finish. He took the time to understand the issue over the phone, was…read moreable to come out promptly, and was great to work with in person. He clearly explained how the fireplace functions and confirmed everything was working properly. Service call was reasonably priced as well--would definitely recommend.

Honest, reliable, fair in price and communicative. I had a great experience working with this…read morecompany and would recommend to anyone needing their fireplace fixed.

Requested a quote and they were able to come out the same morning, which was a huge plus. Price was…read morereasonable, the job took about 35 minutes, and they were efficient and professional throughout. My dryer vent is on the roof and they handled that without any issues. They also cleaned up after themselves, which I really appreciated. Overall, a smooth and easy experience.

This is the second time I've used him, and he has been fantastic both times. The first time he came…read moreout, he did a full fireplace sweep and was extremely thorough, professional, and reasonably priced. Recently, I thought I might have a dead rat in my fireplace and was hoping for a same day appointment, but he wasn't available. I ended up calling another company, and they came out and immediately tried to upsell me on multiple expensive services. Something didn't feel right, so I decided to get a second opinion and called him back. When he came out, he did another fireplace sweep and also repaired cracks in both the exterior and interior of my fireplace. He took the time to carefully inspect everything and honestly told me those additional services the other company recommended were not necessary. I really appreciated his honesty and not trying to take advantage of the situation. His pricing is very fair, and his work is excellent. It's rare to find someone this honest, skilled, and trustworthy. I highly recommend him and will continue to use him in the future.

Very professional and very nice man. Did the home inspection package with camera. I am a real…read moreestate agent my first time using them and had a good experience with the tech. Property was in Cypress. shelly

I had these guys come out to do an inspection because I wanted a second opinion re an issue a…read moredifferent vendor identified. Overall I was pretty disappointed. -in the end they wouldn't even send me a written report or copies of the pics they took. -while on-site they really pressured me to agree to a bunch of repairs. Their repairs were also expensive. For example- they wanted $300+ to put some high heat mortar on the back side of my fireplace opening. This actually needed to be done but it was a tiny job. When I said I'd do it myself the vendor implied I was incapable without knowing I do small jobs like that all the time. I ended up doing the job myself for about $10 in materials and 30 mins of my time. -they told me my chimney needed a deep cleaning. Yet, unknown to them the chimney had been cleaned the week before. I asked them a few times- are you sure I need a cleaning?" Overall just not a great experience.

Wayne and his crew were so easy to work with. Wayne was so helpful during the design process and…read morevery prompt and responsive. Their work is absolutely STUNNING!

Our experience with Wayne and Studio Design Works has been nothing short of amazing. I called Wayne…read moreinitially to take a look at the showroom and see what was available. We needed an electric fireplace and mantel installed from scratch in our living room since we did not have one. Wayne was very responsive and knowledgeable since the beginning. It was around holiday time so we decided to wait until the new year to begin the project. I got in touched with Wayne after the new year and we couldn't be happier with the end product. His pricing, expertise, and professionalism was unbeatable. From the time of us signing up for the project, it took about 6 weeks to get the project started and the once it started, about a few days for the fireplace installation from scratch, and then a few more days for them to install the mantel. Wayne is very easy to work with and is very kind and professional. He even recommended someone to fix and patch up our drywall afterwards and the results are phenomenal. We highly recommend Wayne and Studio Design Works. We will definitely contact him in the future for other projects. Thank you Wayne.

Scheduling a cleaning was easy. Services done and paid…read moreonline. Took about an hour even after being neglected for a few years. I will definitely be staying on this for my house maintenance

Several years ago, a company we trusted started relying on a family member to do the inspections,…read moreand that guy tried to scam us. Enter Lucky Sully. We've used them a couple of times now, and they're always polite, quick, and clean. This last time, Brian came out for a cleaning and inspection after it sounded like a tiny friend was stuck in the chimney. He didn't find a bird, but he did get everything cleaned up and checked out without any kind of hassle or judgment. I highly recommend them.

Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at…read more5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over!

Tried to call on a Saturday before we drove there. No answer. Drive there. Walked in. Told a…read moreyounger guy we were there to look at fireplaces. He motioned to the showroom. Look around, I'll be right with you. Stood there and watched him rearrange and stack brochures for a few minutes. I then walked over to him and told him specifically what we were looking for. Oh we don't sell those. Ok. So we left. I sat in the parking lot in front of the store. Call him and went to voicemail. No one in store. Don't bother. A waste of an hour drive. Perhaps the service is better on the weekdays when the "owner" is there.