Worst customer service in Santa Fe. They apparently will tell customers they have what you're…read morelooking for even if they don't have it. Called them on two separate occasions asking for a specific product. Both times I was told they had it in stock. Drove 10 miles to their location and both times they didn't have any of it. Today when I got there they said it was in another bin. Walked to that one and it was just as empty as the one the product was supposed to be in. I will go to Montano's for all my stones.

This place is a great source for top soil, good quality gravel and other types of landscaping…read morerocks. The staff is friendly; their prices are very fair; and they arrange delivery for a good price to most of Santa Fe.

Ron met us while we were on vacation back in June if 2018. He shipped us four orchids at reasonable…read moreprices selected for the novice I am. They have all done well and I have my first bloom and another on on the way. Well worth setting an appointment to meet with him.

Simply the best orchid I have ever seen - created by a consummate and loving professionalread more

Friendly staff who are very knowledgeable and helpful. Good selection. Reasonable prices. Thank you!read more

Always my "go to" nursery in Santa Fe. Love the huge selection of plants and trees. They're always…read morehelpful answering questions/concerns and offering planting tips. I love the ladies at the checkout. Always happy and witty. They are the absolute best! TIP: In Spring one has to shop there early because so many people descend on that store for the start of Spring planting.

HORRIBLE service at Both locations and VERY high prices. NEVER will go there again. One of the…read moreworkers gave me two little succulent cuttings off a mature plant because they did not have starters and the register girl CHARGED me $3.00 for the cuttings despite my having just bought $100+ of product a few days before - WTF - what happened to good will? The workers had little product knowledge to boot. NEVER go there again and NEVEr recommend them.

Not sure why I tried them again. I like supporting local businesses and they seem to know their…read morestuff. But, I spent $4.95 each for 2.5 inch pots of plumbago. PIcked them up yesterday and was shocked that in the pot was basically one tiny brown stick and a few tiny leaves. Felt very ripped off. They require advance ordering/paying. If I had seen what I was getting before paying, I never would have gone with them. I will go to other nurseries in the future and get more established plants for a much better price. I knew this in the past and somehow forgot. Much easier and cheaper to go to other local nurseries and see what I am getting. On the positive side, the staff is nice.

The most helpful, kindest, wonderful staff. Not to be dramatic, but this place was a flower lover's…read moredream come true!!

Customer service is no help, called several times and was hung up on, finally spoke to a male, said…read morehe could hear me, I said Thank you, I have been trying to reach......WAS HUNG UP ON!!! SAD! CUSTOMER SERVICE NEEDS HELP ON HOW TO NOT GET HUNG UP ON!

Worst service ever and this place is run by idiots. I ordered online and it clearly showed my items…read morewere in stock because it let me place my order. It wasn't until I drove all the way across town and arrived to pick it up that they told me they were holding them for another customer. Wtf. These people are incompetent idiots. Will never buy anything there again. Go to Big R instead.

Our experience at Hot Spring Spas of Santa Fe was excellent from the moment we walked in the door…read more Tony met us with a big smile and a handshake. My husband and I came in wondering about two different spas. Tony went over the positives of both and said there wasn't really a way we could go wrong with either. We didn't feel pushed toward the most expensive spa. After purchase Tony was communicative with us while we laid a concrete pad and set up the electric. He helped us secure a crane to move it into our space. He came over and inspected the spa for us after set up and showed us how it works. All I can say is WOW!! Thank you to Tony and Hot Springs Spas of Santa Fe. We will be recommending you to everyone we know.

My first hot tub, so I didn't know anything about anything. Tony was very patient with me (I had…read morelots of questions-- emailing him photos asking, "does this look right?") and gave great advice before, during, and after the sale. No pressure at all.

Absolutely always love our visits at Jacklope! Come here almost every time we are in town have…read morefound amazing furniture fondest item that we bought was a teak dining room table and also some amazing pots for out in the yard. Love the help that I have received from Tiffany and Kitini

Since I was very young, Jackalope was always one of my mom's favorite places to stop when we passed…read morethrough Santa Fe. Most recently my young daughters also enjoyed their first visit here (5/29/2023). The place has changed significantly since the last time I had been there. There is still free parking. Mostly friendly staff - however, I don't remember paying in different areas in the same building. Speaking of buildings, there are several... The newest is one for glass blowing where classes are also offered. That sounds neat. In other buildings are the following: rugs, gifts (art, clothing, jewelry, bags, etc.) and home decor, and furniture. There is also a garden nursery in front of the main buiding in addition to pottery, sculptures, and water fountains of all sizes. I've never been to the location in Albuquerque. The difference between the two locations is that Santa Fe has the Mercado merchants from all around the world - South America, South Asia, Thailand, Nepal, Mexico, and beyond. We bought items from both the Andean Village Arts and Martz Imports. The pricing is confusing at times. Some items aren't clearly marked or not at all. Other items I found to be a bit steep. I'll be back again as long as I can help it.