I have been a customer here for many years. The staff is helpful and Shane, the manager, has always…read morebeen an incredible source of information. Their plants are top quality and they carry most everything I need.

Made my yearly pilgrimage (after Mother's Day) to Agua Fria nursery for my tomato plants. Every…read moretime I try to buy from another garden center, the tomatoes are a disappointment. So I now stick to the routine and buy a quality plant from Agua Fria! Of course, I tell myself to stay focused and just look in the tomato greenhouse. But the nursery is full of temptations down every row and section. I ended up with four varieties of tomatoes, two varieties of cucumbers, leeks, and a mesa red blanket flower. I only stopped because my friend has a small hatchback and the space was limited. Everyone that works there is friendly and helpful. I have found that the plants I buy from Agua Fria are healthy and productive and great value in the long run of our short and unpredictable growing season.

Wonderful place. Note: quite rugged ground. Only accept cash and checks! No Venmo, credit cards,…read moredebit cards, Zelle, PayPal, Apple Pay. Great books and seeds and plants. Very helpful staff!

I love this nursery! I love the atmosphere to walk around…read moreand the plant selection. The staff are friendly and helpful! Thank you!

A delightful place!! We stopped by to look for patio gifts and were so surprised to see so much…read moremore! They have a huge building with jewelry, beading, pottery, clothing, rugs, statuary, handmade gifts. Huge selection of outdoor pottery and metal decorations. Even a glass blowing shop on site with classes. I was a kid in a candy store! So fun!

Very eclectic store! Only bought one small thing, but we'll be back! Interesting array of rugs,…read morepillows, birdbaths, statues -- on and on.

After 57 years on St. Michael Avenue, this location of Paynes is closing. As of Christmas the…read morenursery was pretty cleaned out. You won't find any discounts as they close up shop.

Super super expensive for so-so plants that often don't survive. You can do better elsewhere.read more

Pretty little nursery, and the lady in the back was very helpful. I was all ready to love it. Then…read morecame the checkout fiasco. A snippy young woman rang me up, then gave me the wrong receipt. While they were trying to correct this I ended up being double charged. It took about twenty minutes and three tries to get this corrected. Then she had the audacity to tell me the whole mess was my fault! She snapped at me and at the other employee who was trying to help, then threw up her hands and stomped away. I don't think I have ever seen anyone turn a simple transaction into such a mess so quickly. Whoever this young woman is, she is losing this establishment customers. She certainly lost them this one!

I called Paynes to see if they had a specific fertlizer and the person that answered could not stop…read moretalking to hear exactly what I was asking about. Instead after I asked her to listen to my question she hung up on me and said I was beign rude and I do not have to listen to you, you need to ask me to get permission to listen to me. Now I am on hold for a manager and I am sure will take her side of this issue and not help me. This business would not help me but now are being passive aggressive because I asked them to listen clearly not yelling to understand what I am asking for. Do not go here unless you want to be treated very badly and be on the phone with staff that have a 3 second attention span and do not understand the meaning of customer service.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

I purchased a stove here. A manager came to my aid when no one else was available. That concerned…read moreme. I spent over $1,100 and had to walk the store to find anyone who could help. Finally, after also looking for someone to help me, the manager himself processed my sale The manager gave me discount since I was using a Home Depot credit card. He made me believe again. Cinderella would be pleased.

Small independent businesses in Santa Fe are great by default. Reunity is no exception. Imagine…read moretalking over the phone to another person you can clearly understand and can answer all relevant questions. The products are high quality, same as the service was my experience. Best place in Santa Fe for bulk garden soil, mulch and other products for home and commercial landscapers and farmers.

This review is entirely for their summer camp sign-up process, which was absolutely terrible this…read moreyear. My daughter has attended for the last couple of summers, and she really loved it. They announced a summer camp sign-up that was very early this year, but I was ready at 8am on the Saturday morning it went live--only to discover that because my daughter had attended the previous years, her profile was out of date and we couldn't register her for a camp in the age group that she was in now. I emailed their new director--who does not seem as on the ball as the old manager--and she promised that she would look into the situation and get back to me within a week to see if the glitch could be resolved. Two weeks later, I had to email her to remind her, at which point the entire camp was filled up, of course. It was like we'd never spoken before. Really unprofessional, and it's left me scrambling for summer camp options at the last minute. Doubt we'll return, unless they hire back the old manager, who was also great with the kids.

We spent $4000 with this business. The second largest personal expense on the part of my wife, in…read moreher lifetime. She is a gardener, and has chickens and was SO excited to plant an (adult) orchard, as she intended to donate fruit to food-insecure families alongside the 4-6 dozen eggs we donate to a nonprofit working on this each week. The company has you pay extra for them to plant the trees, then guarantees them for one year. They planted our adult fruit trees WAY TOO deep, so deeply in fact, that they are suffocating. They will die in a couple of years after never producing, save for one tree. My wife called, emailed and otherwise tried to talk to this company starting over a year ago (the trees were planted in late 2024), in order to ensure she was doing EVERYTHING right, every single season. And she has -- she has taken perfect care of these trees. The two women who work at this company act as gatekeepers, preventing the owner from ever talking to anyone. They are incredibly RUDE. They mischaracterize phone conversations, say things that aren't true, and today, they blamed us for being past the year warranty, when THEY are the professionals, and THEY planted the trees WRONG. They said they would do nothing, and hung up on us. We are getting an attorney asap. We have lost $4000, were treated horribly this entire time, and even worse today. My wife is devastated. The "possible" fix for this dying orchard costs nearly $3000. This company has apparently been sued before, more than once. This explains why the employees are so rude and unhelpful. They know this. They blamed US for the trees being planted too deep. It is HORRIFYING. We lost almost two years of growth and possible production from all this. There are no words for how awful this company is. We will see them in court. Do NOT purchase trees from this company.

Let us know when the comment is deleted and we will go ahead and send the check…read more Santa Fe Tree Farm I posted on 8-26-20 of my experiences with this company. I sued them in small claims court and we agreed on a settlement. Since he could not provide a replacement tree, he had to pay me per agreement with the court.' I received an email with the comments above, which is why I wrote my 3-9-21 review. It was that or request a hearing with the court to get my money. The check is in my bank so here's the real story. they held me hostage to live up to their warranty. I purchased 7 LARGE trees from them, one was dead, another on it's death bed and three more with diseases [in the trees when planted that I paid to have treated] and two others were okay. Not a good track record. BUYER BEWARE. PS. I was also threatened with court action if I said anything bad about then, I have kept that email