Worst customer service in Santa Fe. They apparently will tell customers they have what you're…read morelooking for even if they don't have it. Called them on two separate occasions asking for a specific product. Both times I was told they had it in stock. Drove 10 miles to their location and both times they didn't have any of it. Today when I got there they said it was in another bin. Walked to that one and it was just as empty as the one the product was supposed to be in. I will go to Montano's for all my stones.

This place is a great source for top soil, good quality gravel and other types of landscaping…read morerocks. The staff is friendly; their prices are very fair; and they arrange delivery for a good price to most of Santa Fe.

Ron met us while we were on vacation back in June if 2018. He shipped us four orchids at reasonable…read moreprices selected for the novice I am. They have all done well and I have my first bloom and another on on the way. Well worth setting an appointment to meet with him.

Simply the best orchid I have ever seen - created by a consummate and loving professionalread more

Absolutely always love our visits at Jacklope! Come here almost every time we are in town have…read morefound amazing furniture fondest item that we bought was a teak dining room table and also some amazing pots for out in the yard. Love the help that I have received from Tiffany and Kitini

Since I was very young, Jackalope was always one of my mom's favorite places to stop when we passed…read morethrough Santa Fe. Most recently my young daughters also enjoyed their first visit here (5/29/2023). The place has changed significantly since the last time I had been there. There is still free parking. Mostly friendly staff - however, I don't remember paying in different areas in the same building. Speaking of buildings, there are several... The newest is one for glass blowing where classes are also offered. That sounds neat. In other buildings are the following: rugs, gifts (art, clothing, jewelry, bags, etc.) and home decor, and furniture. There is also a garden nursery in front of the main buiding in addition to pottery, sculptures, and water fountains of all sizes. I've never been to the location in Albuquerque. The difference between the two locations is that Santa Fe has the Mercado merchants from all around the world - South America, South Asia, Thailand, Nepal, Mexico, and beyond. We bought items from both the Andean Village Arts and Martz Imports. The pricing is confusing at times. Some items aren't clearly marked or not at all. Other items I found to be a bit steep. I'll be back again as long as I can help it.

I love this nursery! I love the atmosphere to walk around…read moreand the plant selection. The staff are friendly and helpful! Thank you!

No signage, no help in sight, snarky staff . (When you found them). Others there were also…read morelooking for help and, at least, the office.

Friendly staff who are very knowledgeable and helpful. Good selection. Reasonable prices. Thank you!read more

Always my "go to" nursery in Santa Fe. Love the huge selection of plants and trees. They're always…read morehelpful answering questions/concerns and offering planting tips. I love the ladies at the checkout. Always happy and witty. They are the absolute best! TIP: In Spring one has to shop there early because so many people descend on that store for the start of Spring planting.

Its the best in santa fe. Has everything you can't find at other nurseries. The don't allow…read moreinventory to run out. Its the go to place

very large selection and good advice about what to put outside and when the plant should go outread more

Not sure why I tried them again. I like supporting local businesses and they seem to know their…read morestuff. But, I spent $4.95 each for 2.5 inch pots of plumbago. PIcked them up yesterday and was shocked that in the pot was basically one tiny brown stick and a few tiny leaves. Felt very ripped off. They require advance ordering/paying. If I had seen what I was getting before paying, I never would have gone with them. I will go to other nurseries in the future and get more established plants for a much better price. I knew this in the past and somehow forgot. Much easier and cheaper to go to other local nurseries and see what I am getting. On the positive side, the staff is nice.

The most helpful, kindest, wonderful staff. Not to be dramatic, but this place was a flower lover's…read moredream come true!!

Small independent businesses in Santa Fe are great by default. Reunity is no exception. Imagine…read moretalking over the phone to another person you can clearly understand and can answer all relevant questions. The products are high quality, same as the service was my experience. Best place in Santa Fe for bulk garden soil, mulch and other products for home and commercial landscapers and farmers.

This review is entirely for their summer camp sign-up process, which was absolutely terrible this…read moreyear. My daughter has attended for the last couple of summers, and she really loved it. They announced a summer camp sign-up that was very early this year, but I was ready at 8am on the Saturday morning it went live--only to discover that because my daughter had attended the previous years, her profile was out of date and we couldn't register her for a camp in the age group that she was in now. I emailed their new director--who does not seem as on the ball as the old manager--and she promised that she would look into the situation and get back to me within a week to see if the glitch could be resolved. Two weeks later, I had to email her to remind her, at which point the entire camp was filled up, of course. It was like we'd never spoken before. Really unprofessional, and it's left me scrambling for summer camp options at the last minute. Doubt we'll return, unless they hire back the old manager, who was also great with the kids.

Pretty little nursery, and the lady in the back was very helpful. I was all ready to love it. Then…read morecame the checkout fiasco. A snippy young woman rang me up, then gave me the wrong receipt. While they were trying to correct this I ended up being double charged. It took about twenty minutes and three tries to get this corrected. Then she had the audacity to tell me the whole mess was my fault! She snapped at me and at the other employee who was trying to help, then threw up her hands and stomped away. I don't think I have ever seen anyone turn a simple transaction into such a mess so quickly. Whoever this young woman is, she is losing this establishment customers. She certainly lost them this one!

I REALLY want to love this place... it's CLOSE to my house, but I've been 3 times now & they didn't…read morehave what I was looking for (nothing too exotic... Home Depot usually had them.... but I WANT to "shop local".) Staff is always helpful &very nice.... I'll try again...

I love my pond, plants, and fish. Thanks for all the advice, Ricardo! Always a pleasant bunch to…read morework with... I'll be going to them for all my pond needs.

Best in the business! Amazing customer service. Very Professional. All your needs ponds to…read morefountains, Waterfalls, consultations, custom Designs, Maintenance, Repairs, pond Inspections, Koi Health, water Quality, Aquatic Plant Care ,and more if they don't have it they will get it!