My garage door was not opening properly. I told Matt and he looked at it and had someone come to…read morereplace what was broken the next day. Always have excellent customer service here at Redwood. Thank you.

My lights were changed quickly and I'm back to seeing again! Many thanks Matt! It's always a…read morepleasure to have maintenance done so quickly here!

STAY AWAY! Horrible…read morePDLW coverage; with no opportunity to increase your coverage. Old windows that allow frigid air to seep in the apartment, creating high gas bills to stay warm. Domenyque and Jessica, are friendly; however, Kimberly, the apartment manager is AWFUL, at BEST. Stay AWAY!

Very clean, the front office is very nice, gym is clean and put together well. Also, good securityread more

Apartment always smelled like weed and somebody broke into our mailbox when we live there and pride…read moreit open and the windows always whistle when the wind blows they leak that much

I went to look at these apartments with a friend who was moving to the area. They are pretty basic…read moreand haven't been renovated. The thing I disliked most was that as soon as we walked into the building you could smell what everyone was cooking and there seemed to be little to no ventilation. I know that is fairly common in apartment complexes, but I still disliked it a bit. They have a nice pool and club house.

If I could give this place 0 stars I would this place is HORRIBLE!! Do not live here. And here's…read morethe reasons why - they do not respond to emails, texts, calls ANYTHING. Horrible customer service - the place is dirty and run down. Our neighbors gave us bed bugs and the apartment charged us for it. - they will charge you for things that aren't stated in the lease. - Molly is not a good landlord in the slightest she is one of the most disrespectful people I have ever met in my life. - Jen is actually a very sweet lady and that is the only plus It always smells like weed and none of the management will do anything about it no matter how many times you tell them. RUN FAR AWAY AND DO NOT LIVE HERE!!

Horrible customer service. Won't answer the phone OR return your call. When requesting a tour via…read moreonline portal, got an acceptance/confirmation email. When calling to follow up was told "I declined that tour," which was u true, never received a rejection notification. How ironic after the phone conversation the rejection email came through. When on my way to the tour, called to alert them we may be a few minutes late due to an accident, after a rude sigh, was asked "how late?" How am I supposed to be able to tell that? Then the "property manager" announced herself so I took the Liberty of explaining this and she could have cared less. I do not recommend a place where they are not welcoming and inviting to their potential tenants. Very sad.

After helping my elderly parents sell their home I found Westwood Place, a senior community. What…read morea pleasant surprise! Kim showed us around the building, educating us on the abundant features and benefits of living here. This is a Senior Community, 55yo and up. The building is well laid out with handicap access. Kim, the manager, is wonderful. During the walk-through she showed us all parts of the building, what the different community rooms are for. Everything from continental breakfast to group work outs and video teleconferencing with relatives. Lots of organized activities, many with a nominal fee to cover the expense. You won't be bored living here! Each unit we saw had been freshly remodeled and looked like new. Lots of counter space, dishwasher, abundant storage and even a microwave above the stove. Very impressive! So impressive, I thought about moving in here myself, but I'm not quite 55 yet. It was pointed out that the building is made of cement and blocks, so the units are ultra quiet. I love peace and quiet, so for me that's a selling point. For such a small unit (700sf ?) there's a large amount of closet space. Each unit has an air conditioner in the living room; heat is electric under-window floor heaters (electricity is NOT covered within the rent). While it is a seniors only building, there is no 'care' offered by the facility. If care is needed it must be arranged through your own visiting providers. The only downside I saw for myself is that there is no covered parking. Most of the residents use the transportation provided and don't have need for a car. Instead there are scheduled trips to the grocery store/mall/rec center. The Strongsville library & police station are right next door on Westwood Dr. Westwood Place is a fabulous, reasonably priced seniors community you should definitely consider for yourself or your loved ones.

From the owner: We are an independent 55 and older community nestled in the heart of Strongsville, Ohio. We offer…read moremany amenities such as an active social calendar, several transportation options, on-sight physical therapy and personal nursing aids.

Always come here cruising for trim. They never kick me out, even though Im driving real slow with…read morea box of wine, checking out the "talent" Ladies love my style..

I live here they don't salt the roads in the back..I have complained before . They do that day ,…read moreBUT there are KIDS who walk to the bus stop it's dangerous / icy We have had 3 snow storms it's mid Feb l know there is no salt shortage just LAZY cheap workers . THE people in the back of the park pay just as much rent as the front of the park. We just had a $15 rent increase in Jan....Yet the front oh the park the roads are dry and ICE FREE....

We love this park! We have lived here for over 20 years and it has never been better! The new…read moreowners are making a big difference and it is a wonderful place to live

It is like pulling teeth to get their maintenance crews to do anything especially keeping up the…read morelandscaping in the back yards between homes. They want us to keep our carports neat and clean but choose to ignore the landscaping under the trees between houses. Most trees underneath look like a jungle with weeds overgrown so high it wouldn't surprise me if a gorilla came out of it followed by snakes. They raise the rent every year to the point where retired residents have to work part time just to afford food. They used to have a guard 24/7 at the front guardhouse but they installed automatic gates which malfunction several times a month, presently the automatic entrance gate for the residents has malfunctioned and they put the gate arms up for several; days now allowing anyone to drive in... Gated Community ??? what a joke! I Would not recommend this place to anyone after the new management took over. The old management kept the residents neat and clean around their properties but if you drive around now it reminds you of a trailer park.

Victoria Plaza -- Peace, Beauty, and a Fresh Start Moving to…read moreVictoria Plaza has been one of the greatest blessings of my life. After a long season of stress, upheaval, and even a fire, finding this home has felt like God's hand guiding me into peace again. I'm now in a beautiful one bedroom on the 19th floor, and every day I'm grateful. The ceilings are high (around 10 feet), which makes the space feel open and airy even though it's smaller on paper. The quiet enjoyment here is something I haven't experienced in years -- it's calm, safe, and truly restorative. The view from the top floor is incredible. My cat, Romeo, spends his days looking out the windows like he's watching over the whole city. It brings me so much joy to see him so content. The staff here deserves special recognition: * Lisa, the supervisor, is steady, kind, and professional. * Carol, who helped me lease the apartment, made the entire process smooth and encouraging, she is the reason I came. * Julie and Joe have been warm, welcoming, and consistently helpful, Julie gave me the keys when I took possession. * And the maintenance team has been wonderful -- patient, skilled, and quick to help, even with things like curtain rods that I can't measure to save my life. The garage looks exactly like the photos online -- clean, bright, and secure. Everything here has been exactly as promised, which is rare and deeply appreciated. I paid to break two leases in the past because of misrepresentation. After working seven days straight, including a double shift, I came home tonight, sat down with a glass of wine, and felt nothing but gratitude. This place has given me back peace, quiet, and a sense of home that I haven't had in a very long time. If you're looking for a clean, quiet, beautifully maintained community with staff who truly care, I wholeheartedly recommend Victoria Plaza. I am so grateful to be here. I thank God and Victoria Plaza.

This has been the best place I have ever lived. The plaza is very SAFE and SECURED which is very…read moreimportant now a days. It's clean, lots of parking spots, easy to access to shopping mall and Walmart. The management staff are really friendly and responsive, specially Carol!

The staff is amazing. They are good to the residents and care about them. We have gotten a few…read morephone calls over the years to keep us in the loop if they notice something we should be aware of. On occasion, my dad has had to be admitted to the hospital - they've always checked in to see how he's doing and to tell us how much they and the other residents miss him. My dad's health went through a rough patch, but he's doing better than he has in a long time. I attribute a large portion of this to being in a great living environment.