My visits have been met with professionalism and friendly staffing from the front desk to the…read moredoctors. My dental issues were communicated in a straightforward manner. Each experience was very smooth and efficient. Thank You Breann, Sabrina, Dr. Hamilton, Dr. Stevens and the entire staff for your services. I would highly recommend them for your dental needs.

They don't take military TRICARE dental insurance here! **I…read moreused to go to this dentist about three years ago. I was a patient here from the 2019 to 2022.. In that time, span the dental services were impeccable, a huge surprise, especially off after coming off of active-duty and seeing how the government takes care of your teeth in the military to this place was amazing to see there was such fine dental dentistry outside of the military. My wife and I made appointments to be seen here and had our teeth cleaned every six months. I had a few fillings filled here and often talked to the dentist about the type of procedures of modern dentistry that they use and was highly impressed with both Mr. and Mr. Dr. Stevens work. The process in which they take to photograph every tooth in your mouth bite wings x-rays you name it and then be able to produce a color, digital photo of your teeth that you can view in person there at your appointment and the dentist can point out things to look for on your teeth or concerns that they see that you can't see. I was a little overwhelmed by all of the TVs in each room, but I guess people like to watch TV while they're getting their teeth cleaned coming from the older times they never had these entertainment options in the past. Walking into the office, it was always clean. The ladies were always friendly and helpful at the front desk. They had complementary drinks while you're waiting for your appointment however, I never waited any longer than 20 minutes to be seen the wait times were very quick and the cleanings were very thorough.A I felt very comfortable coming to this dentist. Towards the end of 2022 when I was coming in for my annual check up, I was in the process of scheduling for a crown to be placed on one of my back molars after insurance it was $1500 out-of-pocket which I was happy to pay, considering the impressive work that this dentist office had already shown me. But before I was able to get my cleaning the end of that year; November. I was informed that they would no longer be taking TRICARE dental insurance. And they dropped me right then and there are like a bad habit. I was super bummed and scrambling at the end of the year to try and find dental insurance, especially when they said my cleaning would be $300 out-of-pocket. I haven't been back to a dentist in 3 years because it's hard to find a good quality dentist like these folks and when you build a dentist patient relationship it's hard to start over somewhere else. **Overall, this dentist office did really good work. All of their hygienist's were well trained and did good work as far as cleanings went. The dentist there did phenomenal work with fillings and everything else but since they no longer take my dentist insurance, sadly I can no longer recommend them based on the good experiences that I had at this office.

My first visit today for dental care was definitely a good choice. Very pleased with both staff and…read moreDr. The facilities are first rate. I felt comfortable, well treated and satisfied with the entire experience. Dr was professional, low key and attentive. At no time was anything suggested that was not needed or wanted. I will return without hesitation. Very reasonable pricing for treatment. Thanks for the great care!

Super awesome staff. Very friendly and helpful. Can't express my gratitude enough that they were…read moreopen on a Saturday! I work with small children Monday-Friday so when my crown popped off Friday night I was so worried. I messaged them and they helped me out that Saturday afternoon. Will definitely be going back to this clinic

Not picking on any particular business, however after going there twice in two separate occasions…read morein years and again this January around May the service is barely functional done mainly by bought unnecessary extraction ate up all my benefits, and then they kept calling me after I told him I was not interested in coming back for my cleaning in June and then again today leaving a long voice message saying how important it was. I have moved on so far from them and I'm willing to pay more money for cleaner better more well trained staff not accompanying that was sold out for the profit of the original owner. Who in my opinion did a good job one more thing if somebody die seven years ago and you call them and say oh they're due for their cleaning as my wife's mother had passed away and they hadn't been in there all that time that tells me you're scouring the records looking for customers Lisa did when I worked in the government chasing bad guys don't go there. Find somebody else.

Excellent service from appointment to chair and from chair to treatment. Everyone's Personable,…read morepleasant, competent and caring.

10/10! They fit me in as an emergency visit- such a warm practice, very professional, really great…read moreexperience... turned my bad day (tooth problem) into a great one !!

I absolutely love it here!! They are extremely thorough and made sure I was well aware of my care…read moreplan and the financial side of things. Other dentists have made me feel like I was blindsided by charges and procedures. They took time to actually explain everything start to finish. I've had some horrible dental situations in the past and they work very well with me to manage the severe anxiety I get when going to the dentist. I have recommended them to multiple friends and family!! We love Dr. Gatewood!!

Agree with negative reviews on this thread. This office also tried to scam me by overcharging and…read moreaggressive upselling. First they started to take X-rays and I asked them to confirm that this was covered by insurance since I thought I had recently had them taken. Very rude brunette hygienist acted annoyed, but asked front desk staff and confirmed these were covered by insurance and that I wouldn't be charged. A month later they sent me bill for over $100 for these X-rays. I explained I just wanted a cleaning, no extras, no flouride, etc. Again she acted annoyed and kept probing on why I didn't want the flouride treatment. Asked if it was too expensive, don't believe in it, etc. Huh? Since when do I need to explain my reason for wanting or not wanting a medical procedure to a hygienist? Then after taking extra X-rays she tells I need an extra procedure with anesthesia so they can do a deeper cleaning which of course will cost another couple hundred bucks AND I'll need to reschedule because they "don't have time to do it now"! She gave me an estimate for this extra procedure and added the fluoride treatment BACK IN! So she wasted my time, tried to aggressively upsell me like a used car salesman, overcharged me for X-rays I didn't need and still didn't clean my teeth! Patient beware, this office is totally rude and unprofessional and must be desperate for $ to push their staff to upsell like this.

Total scam! I went for a routine cleaning and they did X-rays and told me that it would cost over…read more$1,400 to clean my teeth and that my gums needed to be scraped. I thoguht that it was a hustle so I reached out to another reputable dentist, saw them and I didnt need all of the work that Southlake suggested.I saw this new doctor and had my teath cleaned for a normal fee. I was told that there are dentists out there running this scam on unsuspecting adult patients and Southlake appears to be one of those offices.

After moving from Chicago, our family spent a year searching for a trustworthy dentist in Palm…read moreCoast. After 2 negative experiences with clinics in Palm Coast pushing unnecessary treatments/using scare tactics, finding Dr. Shaeffer was a breath of fresh air and a huge relief. He is a genuine professional who only recommends absolutely necessary procedures. We've had fillings and crown replacements here, and the quality is excellent. They are accommodating with various insurances and, despite the 1 hour drive, the honesty and integrity of this practice make it completely worth the trip. Highly recommended. Also, The lady at the front desk - Raquel is super sweet, very responsive and personable. This is the kind of dentistry that is welcoming, family friendly, effective and cost-efficient without any compromising on care.

I have been a patient of Dr. Shaeffer for many years dating back to his previous practice…read moreSwitzerland Dental. He is the best dentist I or my wife have ever had. Dr. Shaeffer does fantastic work, he is honest with you about what you need and more importantly what you don't need. He never tries to upsell you or pressure you about additional products or services. The office staff and support staff are always kind, courteous, and extremely professional. The only negative is that I can't give Dr. Shaeffer 100 stars due to Yelp's stringent 5 star maximum. As long as Dr. Shaeffer is in practice I will not see another dentist in Jacksonville no matter what.

Exceptional customer service!!! From check-in to check-out, the staff is friendly, professional,…read moreknowledgeable, and made me feel welcome. Dr. Barlow is awesome. I needed a new filling and I didn't even feel the needle. He was patient with me as going to the dentist gives me anxiety. The BEST dentist I've ever gone to. A huge THANK YOU to the entire Bartram Dental Center.

Great experience! Great new location! Megan cleaned my…read moreteeth today for the first time and evaluated my needs thoroughly with a graceful, professional, and fun demeanor. She made a normally uncomfortable procedure very enjoyable. Similarly, entire staff are delightful. Their interaction and communication indicate a solid team. Smooth, personable process!

Staff was great and friendly but lots of hidden costs. They aren't upfront with their pricing and I…read morehave never paid that much for a dentist in my life. Wouldn't recommend go somewhere else and save your money

Couple months back I went to other dentist call greenburg to try to get my kids braces some lady…read morewho was working with us was very rude she was like if your kids teeth are yellow don't bring the back and they try to make us pay 6,000 so on January,19 2023 I went to Atlantic Dentistry and they gave me a discount if my kids braces would be only 2,000 so I went with them my kids got they braces but it if wasn't for them my kids wouldn't have braces they people are so nice they even let us make are own coffee

This review is for my wife's experience. On January 15th, my wife's dental visit was set up to…read morere-cement a crown that fell off. Treatment plan totaled $109. Dentist looked at this and approved that. Said OK to clean off and re-cement the crown, which the technician did. My wife paid the $109 total patient responsibility indicated on the paperwork and left. On February 3rd surprise: a bill for an additional $83 was received saying it was due to a limited oral evaluation. This was not on my wife's treatment plan total nor was it ever discussed with her during the visit. There was never any "sorry about this" just that it should have been expected. Due to their billing department staff and procedures, they are now losing several long-term patients. It's unfortunate that their billing department and poor office procedures chased good customers away.

WARNING! THIS PLACE DOES BAIT AND SWITCH PRICING. Do not trust what they quote you even if you ASK…read moreTHEM TO VERIFY FIRST This place has become nothing more than just another dentist office that cares more about profits than their patients. I asked them to verify dental coverage and they surprise me with a huge bill after I paid their quoted amount. The change of ownership has ruined this office. STAY AWAY!

They tried to tell me I needed around $2000 worth of dental work. I had every issue you could think…read moreof and needed Invisalign too. It seemed like a scam to me so I went back to my regular dentist to verify. No way, they said I had none of the conditions this place told me I had and that Invisalign was my choice not a must. Beware.

Quite literally the WORST dental experience I've ever had. I had to switch here due to dental…read moreinsurance changes and would advise anyone to run as far away from here as they can. My appointment was at 8am. There were 5 of us waiting outside of the office 8:04am with the door still locked. The office is tiny and does not even have enough chairs for the amount of patients they schedule. The dentist himself walked through the front door at 8:06am. So unprofessional. After about 20 minutes of waiting they called me back to do panoramic X-rays. I just had panoramic X-rays done 4 months prior and had them sent from my previous office before my appointment. They stated they never received them so I had to do the leg work and call the office and send them myself. They then said oh your X-ray photos are not compatible with our system and they don't show a date on them, we have to do our own. I said no I refuse and walked out of my appointment and will never return. I left the office at 9am. Wasted an entire hour here for absolutely nothing.