I'm frustrated with the service I received from Blue Sky Dental Group. This is just my personal…read moreexperience, and others may have had a different one. When I first started going there, the staff was attentive and caring. Over time, however, I felt they became more focused on making money than providing quality patient care. Their attitude became arrogant, and the level of care declined significantly. This week, I went in for a routine dental cleaning. The hygienist immediately started taking X-rays without greeting me or explaining what she was doing. I had already had a full set of X-rays during my previous visit, so I asked whether they were really necessary. I also asked if I needed a protective lead apron. She seemed irritated and replied, "You don't need it, but you can have it anyway." She then continued taking the X-rays. After that, the dentist came in, examined my teeth for about five minutes, and left. The hygienist then used a water flosser and told me I was finished. There was no actual cleaning, no polishing, no scaling, and no discussion about scheduling my next cleaning. I expressed my concerns to the front desk before leaving. Unfortunately, no one apologized or addressed my concerns. They told me someone from the front office would call me, but I never received a call. I also had a root canal and crown done at this clinic. After the crown was placed, I experienced severe pain. When I returned two days later, they told me the crown had not been aligned properly and corrected it. While I appreciated that they fixed the issue, I was disappointed that there was no apology for the inconvenience and pain I experienced. Because of these experiences, I will never return to this clinic. One of my coworkers also had a disappointing experience. He told me that the office called him just 30 minutes before his appointment to cancel it. I'm surprised that a clinic built its reputation on its patients but now seems to show so little respect and care for them. In my opinion, patient care has declined significantly, and I can no longer recommend this practice.

I've had all of my treatment done here and it's been nothing but amazing. Dr.Stevens and Dr. Jonas…read moreknow exactly what they're doing and are very professional and knowledgeable. I would recommend this office to anyone, especially if you have dental anxiety I've never had a tooth pulled before and got all four of my wisdom teeth removed under IV sedation. It felt very safe considering they had a CRNA available as well to ensure my safety and comfort. Geri was my assistant and was very helpful.

My first visit today for dental care was definitely a good choice. Very pleased with both staff and…read moreDr. The facilities are first rate. I felt comfortable, well treated and satisfied with the entire experience. Dr was professional, low key and attentive. At no time was anything suggested that was not needed or wanted. I will return without hesitation. Very reasonable pricing for treatment. Thanks for the great care!

Super awesome staff. Very friendly and helpful. Can't express my gratitude enough that they were…read moreopen on a Saturday! I work with small children Monday-Friday so when my crown popped off Friday night I was so worried. I messaged them and they helped me out that Saturday afternoon. Will definitely be going back to this clinic

Not picking on any particular business, however after going there twice in two separate occasions…read morein years and again this January around May the service is barely functional done mainly by bought unnecessary extraction ate up all my benefits, and then they kept calling me after I told him I was not interested in coming back for my cleaning in June and then again today leaving a long voice message saying how important it was. I have moved on so far from them and I'm willing to pay more money for cleaner better more well trained staff not accompanying that was sold out for the profit of the original owner. Who in my opinion did a good job one more thing if somebody die seven years ago and you call them and say oh they're due for their cleaning as my wife's mother had passed away and they hadn't been in there all that time that tells me you're scouring the records looking for customers Lisa did when I worked in the government chasing bad guys don't go there. Find somebody else.

Excellent service from appointment to chair and from chair to treatment. Everyone's Personable,…read morepleasant, competent and caring.

10/10! They fit me in as an emergency visit- such a warm practice, very professional, really great…read moreexperience... turned my bad day (tooth problem) into a great one !!

I absolutely love it here!! They are extremely thorough and made sure I was well aware of my care…read moreplan and the financial side of things. Other dentists have made me feel like I was blindsided by charges and procedures. They took time to actually explain everything start to finish. I've had some horrible dental situations in the past and they work very well with me to manage the severe anxiety I get when going to the dentist. I have recommended them to multiple friends and family!! We love Dr. Gatewood!!

Agree with negative reviews on this thread. This office also tried to scam me by overcharging and…read moreaggressive upselling. First they started to take X-rays and I asked them to confirm that this was covered by insurance since I thought I had recently had them taken. Very rude brunette hygienist acted annoyed, but asked front desk staff and confirmed these were covered by insurance and that I wouldn't be charged. A month later they sent me bill for over $100 for these X-rays. I explained I just wanted a cleaning, no extras, no flouride, etc. Again she acted annoyed and kept probing on why I didn't want the flouride treatment. Asked if it was too expensive, don't believe in it, etc. Huh? Since when do I need to explain my reason for wanting or not wanting a medical procedure to a hygienist? Then after taking extra X-rays she tells I need an extra procedure with anesthesia so they can do a deeper cleaning which of course will cost another couple hundred bucks AND I'll need to reschedule because they "don't have time to do it now"! She gave me an estimate for this extra procedure and added the fluoride treatment BACK IN! So she wasted my time, tried to aggressively upsell me like a used car salesman, overcharged me for X-rays I didn't need and still didn't clean my teeth! Patient beware, this office is totally rude and unprofessional and must be desperate for $ to push their staff to upsell like this.

We've been going here for a couple of cavity free years. Great dentists and staff…read more So nice and friendly the kids don't complain about going there. Spotlessly clean.

My husband and I have been going to see Dr. Shaeffer for years. He is an incredible dentist who is…read morehonest, knowledgeable and caring. If work needs to be done on your teeth he tells you in detail of why it has to be done. But he will never do unnecessary work and always says "it's not an emergency, but in the future..." I appreciate this quality so much because I have gone to enough dentists in the past (in Jacksonville) that would try and do work that wasn't needed or was constantly trying to sell veneers or whitening kits. The other dentists felt like a business and that was it. Dr Shaeffer is a breath of fresh air. I always feel comfortable and at ease coming here. Also the hygienists are pleasant and Raquel at the front desk is so knowledgeable herself and does what she can with the insurances to help you out. I can't say enough great things about Greenland Dental. As long as he is practicing I will never see another dentist again.

I have been a patient of Dr. Shaeffer for many years dating back to his previous practice…read moreSwitzerland Dental. He is the best dentist I or my wife have ever had. Dr. Shaeffer does fantastic work, he is honest with you about what you need and more importantly what you don't need. He never tries to upsell you or pressure you about additional products or services. The office staff and support staff are always kind, courteous, and extremely professional. The only negative is that I can't give Dr. Shaeffer 100 stars due to Yelp's stringent 5 star maximum. As long as Dr. Shaeffer is in practice I will not see another dentist in Jacksonville no matter what.

Exceptional customer service!!! From check-in to check-out, the staff is friendly, professional,…read moreknowledgeable, and made me feel welcome. Dr. Barlow is awesome. I needed a new filling and I didn't even feel the needle. He was patient with me as going to the dentist gives me anxiety. The BEST dentist I've ever gone to. A huge THANK YOU to the entire Bartram Dental Center.

Great experience! Great new location! Megan cleaned my…read moreteeth today for the first time and evaluated my needs thoroughly with a graceful, professional, and fun demeanor. She made a normally uncomfortable procedure very enjoyable. Similarly, entire staff are delightful. Their interaction and communication indicate a solid team. Smooth, personable process!

Staff was great and friendly but lots of hidden costs. They aren't upfront with their pricing and I…read morehave never paid that much for a dentist in my life. Wouldn't recommend go somewhere else and save your money

Couple months back I went to other dentist call greenburg to try to get my kids braces some lady…read morewho was working with us was very rude she was like if your kids teeth are yellow don't bring the back and they try to make us pay 6,000 so on January,19 2023 I went to Atlantic Dentistry and they gave me a discount if my kids braces would be only 2,000 so I went with them my kids got they braces but it if wasn't for them my kids wouldn't have braces they people are so nice they even let us make are own coffee

My August 20, 2026 9:00 o'clock appointment with Bartram Family Dental Care was great from the…read moremoment I walked in the door. The desk clerk was great. My Dentist Hygienist, Shannon was excellent with everything she did to my teeth. she throughly explained everything she did and asked if I had any questions. The doctor was great in explaining everything as well. Checking out was great as well. I highly recommend Bartram Family Dental Care. The TEAM is great!

WARNING! THIS PLACE DOES BAIT AND SWITCH PRICING. Do not trust what they quote you even if you ASK…read moreTHEM TO VERIFY FIRST This place has become nothing more than just another dentist office that cares more about profits than their patients. I asked them to verify dental coverage and they surprise me with a huge bill after I paid their quoted amount. The change of ownership has ruined this office. STAY AWAY!

They tried to tell me I needed around $2000 worth of dental work. I had every issue you could think…read moreof and needed Invisalign too. It seemed like a scam to me so I went back to my regular dentist to verify. No way, they said I had none of the conditions this place told me I had and that Invisalign was my choice not a must. Beware.

Quite literally the WORST dental experience I've ever had. I had to switch here due to dental…read moreinsurance changes and would advise anyone to run as far away from here as they can. My appointment was at 8am. There were 5 of us waiting outside of the office 8:04am with the door still locked. The office is tiny and does not even have enough chairs for the amount of patients they schedule. The dentist himself walked through the front door at 8:06am. So unprofessional. After about 20 minutes of waiting they called me back to do panoramic X-rays. I just had panoramic X-rays done 4 months prior and had them sent from my previous office before my appointment. They stated they never received them so I had to do the leg work and call the office and send them myself. They then said oh your X-ray photos are not compatible with our system and they don't show a date on them, we have to do our own. I said no I refuse and walked out of my appointment and will never return. I left the office at 9am. Wasted an entire hour here for absolutely nothing.