I have family that lives in Bronxville, and Value Drugs is one of the businesses in the village…read morethat they frequent. One of my aunts alerted me of a sale that they have every year around the holidays where most items run 20% off - she usually takes advantage of this sale when purchasing small gifts and stocking stuffers. This year, she asked if I was interested in joining, and since I indeed needed to pick up a few small gifts, I thought it was the perfect opportunity to check Value Drugs out. On the surface, Value Drugs is an independent pharmacy, but it's a little more than that since addition to being a pharmacy and providing corresponding retail items, they have a large selection of non-pharmacy items which gives the feel of almost being a general store. It's a family business as well, with multiple locations in Westchester and on Long Island. The store is quite large - you enter into the main area with general merchandise, and then the pharmacy area is almost in a separate room off to the side. They have a good selection of merch - you can easily spend a good chunk of time browsing. As soon as I entered I focused on the holiday section - I was able to pick up some confections to complement gifts I was giving, and noticed they had a variety of decor as well. Even though the store is large, the aisles are tight - it was a struggle to navigate with all of the foot traffic, however I feel this was an atypical situation due to the sale. Service was good; the store was well staffed and despite everything going on, there was a flow and organization. Overall, I had a good first experience at Value Drugs. I cannot speak for their pharmacy services, but I can see how their other selection along with cleanliness and good service make it a staple in the Bronxville community.

They sold fake labubus for weeks knowing it was fake. They refused returns and only stopped when I…read morecontacted pop mart legal.

Used the pharmacy to fill a prescription for my antibiotic. I usually use McLean, but that location…read morewas closed and I was directed here. The staff explained the situation and was helpful, they explained to me what my options were because the prescription could not be transferred. I was understanding because with the other location being closed, I'm sure every patient in the line was a patient from that location and they looked very understaffed so I did not mind waiting the 20 minutes. They gave a call to my doctor and got a new script, filled it, and helped me so politely. Great service. I may end up coming here instead of McLean from now on.

I received my flu shot here as a walk in. I just had to answer questions and present my insurance…read more (Emblem health) They suggested another vaccine (t dot) on top of it which is good to have. The woman who gave me the shots did not hurt me and asked which arm I wanted it in. She explained what to expect and if X happened do Y. It was quick. They do have a lunch hour so give a quick call to check if they accept your insurance and their hours. The store itself was nice enough but I prefer cvs for those types of goods. (Cvs does not accept my insurance). There was a parking lot and it is in a good area with many places to eat or shop around as well.

Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

It just keeps getting worse and worse. No humans available…read moreby phone - I just called to refill a prescription and ended up screaming at the AI assistant. The AI assistant first says the name of the medication that can be refilled and then asks you to say what medication you want refilled. I repeated the name of the medication and the AI assistant didn't understand what I was saying!!! It was crazy. I speak English quite well. CVS has really become pro-computer and anti-human. When you go to pick up a medication, they won't even talk to you until you've entered all your information into the large computers that now sit on the pharmacy counters. Time to find a human friendly pharmacy.

If I could give zero or minus stars for this pharmacy I would. It's the absolute worst pharmacy…read moreI've ever been to, I don't know why I keep going other than it's convenient. There is one female pharmacist working there who is very rude and unhelpful. I went to the manager and the manager said she can't tell the pharmacist what to do. I guess I'm just going to move my prescriptions to another store as they obviously don't care.

The worst pharmacy, the pharmacist consistently doesn't show up on time. This is repeated behavior…read morewith this store

If I could leave zero stars, I would this Pharmacy never answers the phone or returns. Phone calls…read morewill fill your prescription and then put it back on the shelf. The line is I was a mile long and the staff is incredibly rude.

My family has been using Klein's Pharmacy for 30 years. The pharmacists go over and above what is…read morenormally expected. Perhaps if folks complaining about these very busy pharmacists treated Them respectfully, they would then be treated with respect in return.

I sometimes look for the Candid Camera based on how rude the staff/pharmacist is in this store…read more Their hours are 9:15-6pm but it's more like 9:30 - 5:45 and they give zero Fs if that inconveniences you. Waiting outside for them to open? They won't acknowledge you when they arrive with the key. Hoping to pick up a prescription after running from the train station and you get there at 5:55? Out of luck. Also, your fault for not coming earlier. Ha.

More than Rx. Value Drugs Eastchester triples or quadruples (plus more) as a hardware stop, kitchen…read morespot to get Tupperware and stuff, gardening center- hell, even outdoor patio sets out on the sidewalk. Weird- but after all these years I've done errands in the area, Value D. is doing something that's been working for them. I picked up a few items that I could truthfully get closer to me for $2-$3 less. But hey- Value D. is big, it's convenient and could almost be a one-stop spot.

I'm going to start going to Walgreens or CVS instead. My wife and I felt really uncomfortable at…read moreValue Drugs in Eastchester. From the moment we walked in, it felt like the staff and even the people unpacking boxes were watching us. Other customers who were white were being greeted when they walked in and out, but we weren't. I'm not saying they're racist, but based on our experience and what others have written, it seems like we're not the only ones who felt this way. The store is also pretty dirty. The carpets have big stains and there's clutter everywhere.

Worst CVS ever especially at the pharmacy…read more Always short staffed It's ridiculous This started years ago not just recently Get some help

By far the worst CVS location. AVOID at all cost. The pharmacy workers are horrible zero customer…read moreservice.